booyah!  There was a miscommunication of the password it seems - I tried some differnet combinations and fell upon the correct spelling :)

Next question if I may?

If i was to need a 'service name' for establishing a connection between my router and modem - what would that be?  Or rather, how would I find it out what it is if its a user created name?  The last time I set this guy up the isp was listed and i didn't have a problem setting it up...

Scenario:
-- Router has a setup wizard with it. 
-- I plug everything in as it says and when choosing predefined settings (orcon, ihug, telecom etc) xnet is not available.
-- I select 'use other'
-- I select PPPoA
-- It asks me for isp username, password & service name
-- It goes through the rest of the setup but fails on the servicename.

I have tried naming it random things but nothing floats, including leaving the textbox blank.

I was toying withthe idea of trying to input the settings myself into the router - but am afraid I will wreak havoc on it :(

Thanks... again
J