[TelstraClear] Telstraclear Internet (cable) is running like a snail tonight

Forums › One NZ (including Farmside) › [TelstraClear] Telstraclear Internet (cable) is running like a snail tonight

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15 posts

Geek

#264680 17-Oct-2009 21:11

I'm in Upper Hutt (Cable) and have been having timeouts all day. In particular anything to do with Steam gaming is fubar.

RmACK

196 posts

Master Geek
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#264823 18-Oct-2009 14:08

Could be unrelated but we are getting really mixed performance in Chch today, with parts of sites not loading or going slow e.g. geekzone first few tries got navigation & ads but not the forum itself! Youtube some of the thumbnails take 10s of secs to load etc. Seems to be mainly overseas sites that are problematic with most local stuff really snappy.

greg256

8 posts

Wannabe Geek

#264842 18-Oct-2009 15:45

Agreed - here in Christchurch some sites are working fine, but others are incredibly slow and don't even load stylesheets...

Speedtest results:
to Auckland: 8.47 Mb/s, 49 ms ping
to Sydney: 1.90 Mb/s, 76 ms ping
to San Francisco: 0.48 Mb/s, 186 ms ping
to London: 0.38 Mb/s, 627 ms ping!

RmACK

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#264860 18-Oct-2009 16:53

Sydney speedtest wasn't working at all for me when I posted earlier, but ok now...

Auckland: 8.28Mb/s, 50ms
Sydney 7.54Mb/s, 61ms
San Francisco 2.34Mb/s, 182ms
London 0.82Mb/s, 617ms

I don't think the high latency to London is too abnormal. Speed to the US is pretty slow, I had 8Mb/s 2 days ago.
My gripe isn't the lack of raw speed though, it's the flakiness and inconsistency -especially when some sites time out, others half load, with parts timing out (wtf!) and others still are fine. Ironically, facebook is the fastest I've seen in ages (ignoring the many bugs)

Behodar

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#264871 18-Oct-2009 18:06

Everything *seems* to be back up for me now (sites such as tinyurl.com and maxdps.com were down for me earlier today). I've been gaming all afternoon and haven't had any latency issues, but couldn't get to those two sites before.

sbiddle

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#264889 18-Oct-2009 19:37

I haven't had any noticeable speed issues this afternoon and I've so far downloaded about 7GB. I'm guessing it's obviously something that has affected some users rather than all.

Quic Broadband

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Behodar

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#265217 20-Oct-2009 09:11

I don't seem to be able to get to any international sites right now (eg. Google). Anyone else having trouble?

Canterbury

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#265220 20-Oct-2009 09:18

well, gmail was the way i knew you'd posted a new msg - so ok for me :)
(checked a few international sites which seem ok aswell)
- but your right - google.com not replying

jpollock

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#265227 20-Oct-2009 09:33

Yep, I can confirm (from my testing), Telstra Clear is having (RIGHT NOW) some insanely big problems with their DNS servers.

nameserver 203.97.78.44
nameserver 203.96.37.1

are both broken. They won't properly resolve addresses outside of NZ. So, for example, they are able to load the geekzone page, but when you click through to the forums list, you get the main page, but not the actual list of forums.

www.google.com doesn't load.
slashdot.org doesn't load.

However, changing back to the paradise DNS servers seems to be working. I guess I'll live without zero punctuation. How the heck do you screw up DNS?

I think I'll be switching to opendns for some reliability!

---
http://blog.jason.pollock.ca

jpollock

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#265228 20-Oct-2009 09:35

meh, looks like it's more than just DNS. TCL's got some fun problems this morning.

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Behodar

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#265229 20-Oct-2009 09:41

The network status page is downplaying the issue, as usual...

"Some customers from the Papatoetoe and Manukau regions of Auckland maybe experiencing a loss of Broadband Internet connectivity due to a fibre cut."

However, I have Google, xe.com and Blogspot back now.

Lenovo

Shop now for Lenovo laptops and other devices (affiliate link).

mattbush

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#265231 20-Oct-2009 10:01

In wellington (Khandallah area) and cable is real slow this morning. Some sites are fine but others are bad. Geekzone even takes ages to load.

gchiu

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#265235 20-Oct-2009 10:26

All international sites were down this morning. Seems I was the first to log the fault at 8:30 from Karori. Gmail is now accessible but many sites are not. And the ad server here seems to be an overseas site as it is blocking the display of pages until they time out.

Luckily you can switch adverts off which helps.

kinsten

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#265244 20-Oct-2009 10:52

We rang TCL and they said they are experiencing routing issues with one of the Major US ISPs (backbone network im sure).
So this is where the problems are coming from. As this is usually the international route to all other countries for us (I am guessing).

Also annoyed that they do not provide any reasonable info on their website about this issue.
Just bad PR IMO

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mattbush

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#265245 20-Oct-2009 11:03

Agreed its the ad.nz.doubleclick.net that is making geekzone take a few minutes to load.

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