alpha2: Ok now this is getting beyong stupid now 3rd call to helpdesk and told there was no upgrade what the fark is wrong with these people apparently to them i dont know how to read a speed test from what i gather the modem has not downloaded any updates changes or anything is there any telstra employess here that 1.know about the cable plan upgrades and 2. wont treat me like a complete and utter idiot  sorry about the rant but i am steaming right now