johnr:

hairy1: John, Is whether you can get naked done by exchange or by distance from the exchange? It appears that no-one can answer why some people can get it and others can't?

My parents could get it in Taupo if they wanted and they are rural delivery but I can't living in the middle of Pukekohe.....

Cheers, Matt.

Pukekohe is considered a rural exchange and Taupo is not

John

paragonOfGeek:

johnr:

hairy1: John, Is whether you can get naked done by exchange or by distance from the exchange? It appears that no-one can answer why some people can get it and others can't?

My parents could get it in Taupo if they wanted and they are rural delivery but I can't living in the middle of Pukekohe.....

Cheers, Matt.

Pukekohe is considered a rural exchange and Taupo is not

John

I have been trying to get naked BB in Taupo for a while but every company says that we are rural. I live in a new house with a brand new (2yrs old, they y were putting it in just before the house was finished). How is it that when I tried vodafone they said no. I wanted to go with them as they would give me a discount because of my mobile contract.

kewefella: I was told by a CSR when signing up for vodafone broadband that you can only get naked broadband in areas where vodafone have their own equipment in the exchange.?

loganjames: I live on the outskirts of Invercargill and I get Voda naked, but the supermarket 2 blocks away won't deliver perishables as I'm too rural. Who knows how these corporate types work?

johnr:

kewefella: I was told by a CSR when signing up for vodafone broadband that you can only get naked broadband in areas where vodafone have their own equipment in the exchange.?

Sorry that CSR is incorrect

paragonOfGeek: So is there any list of exchanges that are able to supply naked BB? the link above doesn't lead anywhere.

The reason I am so interested is the only reason that we have a phone line is to get a net connection. We maybe use the phone once a month.

kewefella:

johnr:

kewefella: I was told by a CSR when signing up for vodafone broadband that you can only get naked broadband in areas where vodafone have their own equipment in the exchange.?

Sorry that CSR is incorrect

So why is it people like that don't know what they're talking about....makes companies look pretty useless

jesterpaul:

In my case Vodafone gave me Naked DSL in a situation where this was not a good idea and the service could not deliver a standard such as that I have suggested (which I wasn't told beforehand of course).

I moved to Huia (West Auckland) and got Naked DSL connected in only to learn (after it was connected) that the place is served by a Conklin that has 4Mbps backhaul and can connect up to 60 users (not sure of the actual number, but I suspect it's on the fuller side of half capacity). Consequently as soon as the locals jump online on evenings and certain times of the weekend, the net slowed so much that even VoIP calls would break up and get so much delay it ws useless (regardless of codec and compression settings, over both WXC and 2Talk services and both an ATA and HG556a Vodafone modem).

jesterpaul:
However all that could have been avoided if the equipment and backhaul situation had been considered and disclosed at point of sale.