Naked Broadband not available

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Wills1

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#71703 15-Nov-2010 18:53

I'm currently on Ultimate pack and connected to an adsl2+ cabinet. I called Vodafone to switch to Naked broadband but apparently its not avilable in my area. Is naked broadband only available in the red zone? I would have thought not, as it says on the website that naked broadband is available in most areas.

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#405017 15-Nov-2010 18:54

Available only in the red zone as the red zone is where they have their own gear installed and can offer that service. In non red zone areas they are just reselling a telecom service which unfortunately does. Ot include naked dsl.

this is a slap in the face!

hairy1

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#405019 15-Nov-2010 19:00

I am pretty sure naked DSL is available outside the red zone but not on some exchanges. I have been unable to determine exactly how they decide and no-one from Vodafone can tell me either but some exchanges (eg Taupo) can get naked...

Cheers, Matt

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cokemaster

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#405023 15-Nov-2010 19:05

It will be a business decision not to offer that service outside of their "red network" rather than a technical limitation...

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richms

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#405029 15-Nov-2010 19:12

They offer it off telecom stuff, just not in rural areas.

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hairy1

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#405037 15-Nov-2010 19:22

Is it a distance from the exchange thing? I am in Pukekohe and not zoned as rural but unable to get it. I tried for a couple of weeks. I even pestered Paul Brislan but it came to nothing....

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kyhwana2

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#405041 15-Nov-2010 19:34

I'm sure they offer it via telecom wholesale. Otherwise you'll have to go xnet or snap.

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sbiddle

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#405049 15-Nov-2010 20:04

Vodafone offer Naked ADSL outside the Red Zone, but my understanding also was that it was only in Metro areas (ie they don'r provide it off exchanges classed as Rural).

Enter your address into their website and you'll find out.

hairy1

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#405050 15-Nov-2010 20:08

Steve, Is there a list somewhere of "rural" exchanges?

My views (except when I am looking out their windows) are not those of my employer.

Wills1

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#405052 15-Nov-2010 20:12

sbiddle: Vodafone offer Naked ADSL outside the Red Zone, but my understanding also was that it was only in Metro areas (ie they don'r provide it off exchanges classed as Rural).

Enter your address into their website and you'll find out.

I don't live in a rural area

Gilco2

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#405058 15-Nov-2010 20:28

I live outside the red zone at Papamoa and I have Vodafone Naked Broadband. Seems very slow tonight for some reason. Tried replying earlier to this and kept timing out

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johnr

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#405064 15-Nov-2010 20:43

You can have have Naked Boradband outside of the red network

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hairy1

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#405068 15-Nov-2010 20:48

John, Is whether you can get naked done by exchange or by distance from the exchange? It appears that no-one can answer why some people can get it and others can't?

My parents could get it in Taupo if they wanted and they are rural delivery but I can't living in the middle of Pukekohe.....

Cheers, Matt.

My views (except when I am looking out their windows) are not those of my employer.

johnr

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#405070 15-Nov-2010 20:50

hairy1: John, Is whether you can get naked done by exchange or by distance from the exchange? It appears that no-one can answer why some people can get it and others can't?

My parents could get it in Taupo if they wanted and they are rural delivery but I can't living in the middle of Pukekohe.....

Cheers, Matt.

Pukekohe is considered a rural exchange and Taupo is not

John

Wills1

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#405072 15-Nov-2010 20:56

johnr:
hairy1: John, Is whether you can get naked done by exchange or by distance from the exchange? It appears that no-one can answer why some people can get it and others can't?

My parents could get it in Taupo if they wanted and they are rural delivery but I can't living in the middle of Pukekohe.....

Cheers, Matt.

Pukekohe is considered a rural exchange and Taupo is not

John

Hi John, would Massey Auckland be considered a rural exchange?

sbiddle

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#405075 15-Nov-2010 20:58

hairy1: Steve, Is there a list somewhere of "rural" exchanges?

I've posted links a few times in the past, I know the ComCom site has this on it.

I've got a list somewhere but can't find it at present.

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