[TelstraClear] YouTube poor performance on TelstraClear

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147 posts

Master Geek
Inactive user

#302790 27-Feb-2010 21:00

can someone on telstra do a tracert to youtube and post the results here. if telstra is rate limiting youtube, what's the point? are they overselling their bandwidth on consumer plans?

jamgol

42 posts

Geek

#302793 27-Feb-2010 21:08

tracert www.youtube.com

Tracing route to youtube-ui.l.google.com [66.102.7.138] over a maximum of 30 hops:

1 17 ms <1 ms <1 ms 10.1.2.254
2 18 ms 11 ms 10 ms 121-73-120-1.cable.telstraclear.net [121.73.120.1]
3 * * * Request timed out.
4 22 ms 27 ms 23 ms ie1-g-0-0-0.telstraclear.net [203.98.50.1]
5 34 ms 58 ms 23 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]
6 22 ms 23 ms 28 ms 203.167.233.10
7 152 ms 147 ms 147 ms i-3-2-2.wil-core02.bx.reach.com [202.84.142.94]
8 149 ms 149 ms 150 ms i-1-1.tlot03.bi.reach.com [202.84.251.234]
9 180 ms 160 ms 147 ms 72.14.197.53
10 148 ms 148 ms 147 ms 216.239.43.12
11 162 ms 148 ms 163 ms 72.14.239.246
12 147 ms 154 ms 147 ms lax04s01-in-f138.1e100.net [66.102.7.138]

Trace complete.

tracert youtube.com

Tracing route to youtube.com [74.125.67.100] over a maximum of 30 hops:

1 8 ms <1 ms <1 ms 10.1.2.254
2 10 ms 17 ms 12 ms 121-73-120-1.cable.telstraclear.net [121.73.120.1]
3 * * * Request timed out.
4 23 ms 24 ms 32 ms ie1-g-0-0-0.telstraclear.net [203.98.50.1]
5 26 ms 22 ms 22 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]
6 22 ms 27 ms 22 ms 203.167.233.10
7 153 ms 147 ms 147 ms i-3-2-2.wil-core02.bx.reach.com [202.84.142.94]
8 147 ms 147 ms 148 ms i-1-2.tlot03.bi.reach.com [202.84.251.238]
9 203 ms 155 ms 183 ms 72.14.197.53
10 153 ms 157 ms 147 ms 216.239.43.12
11 202 ms 203 ms 201 ms 216.239.43.125
12 206 ms 216 ms 204 ms 72.14.239.127
13 205 ms 215 ms 216 ms 209.85.255.190
14 203 ms 205 ms 202 ms gw-in-f100.1e100.net [74.125.67.100]

Trace complete.

LennonNZ

2459 posts

Uber Geek

ID Verified

Trusted

#302797 27-Feb-2010 21:22

It is actually better to trace to cache.googlevideo.com as thats where the videos will be coming from most likely.

From a previous post there was:

https://cdn.geekzone.co.nz/imagessubs/blog77cf7f859d8140c365456a76c8625e07.jpg

but it seems it needs updating...

lchiu7

6476 posts

Uber Geek

Trusted

#302882 28-Feb-2010 08:30

I just tried to watch a YT video now (90s 360p) and it buffered 6 times and I gave up! This is the traceroute

1     1 ms    <1 ms    <1 ms 192.168.2.100
2    11 ms    11 ms    11 ms 203-97-nnn-n.cable.telstraclear.net [203.97.nnn.n]
3     *        *        *     Request timed out.
4    19 ms    19 ms    18 ms ie1-g-0-0-0.telstraclear.net [203.98.50.1]
5    18 ms    18 ms    18 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [20
50.251]
6    20 ms    20 ms    19 ms 203.167.233.10
7   147 ms   146 ms   147 ms i-3-1-1.wil-core02.bx.reach.com [202.84.142

8   145 ms   144 ms   147 ms i-1-1.tlot03.bi.reach.com [202.84.251.234]
9   147 ms   146 ms   146 ms 72.14.197.53
10   146 ms   144 ms   145 ms 216.239.43.12
11   158 ms   160 ms   158 ms 216.239.43.144
12   162 ms   157 ms   159 ms 209.85.240.230
13   157 ms   157 ms     *     216.239.48.95
14   157 ms   157 ms   157 ms 74.125.15.159

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geek4me

843 posts

Ultimate Geek

Trusted

Lifetime subscriber

#302945 28-Feb-2010 11:43

I've emailed TelstraClear mid-week to tell them to update their Service Status page to show "Some Problems" on their Cable network with YouTube due to TelstraClear peering issues. This was passed on to the relevant people but as you can see, unsurprisingly, they still report "No known problems" on their Cable network.

eXDee

4032 posts

Uber Geek

Trusted

#302969 28-Feb-2010 13:18

So far the hosts file fix is still working and keeping speeds just above the playback speed - this shouldn't be required however, telstraclear should fix the issue.

Tinshed

278 posts

Ultimate Geek

#303050 28-Feb-2010 17:49

Completely unusable at the moment, even switching to HTML5 and Chrome. It hasn't been too bad for me of late, but for the past week it has been it is simply not even worth trying.

Tinshed
Wellington, New Zealand

Quic Broadband

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BlakJak

1275 posts

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#303077 28-Feb-2010 19:06

Found it utterly impossible last few days as well. Definately no improvements!

No signature to see here, move along...

muppet

2570 posts

Uber Geek

Trusted

#303104 28-Feb-2010 20:32

"They dont care"

I beg to differ.

yuxek

147 posts

Master Geek
Inactive user

#303114 28-Feb-2010 21:06

would using a usa vpn to access youtube mean it will bypass telstra if they are rate limiting youtube?

muppet

2570 posts

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#303117 28-Feb-2010 21:10

yuxek: would using a usa vpn to access youtube mean it will bypass telstra if they are rate limiting youtube?

Yes, it would. I'd be curious to see if your performance increases (it didn't much in my tests with a VPN to the the UK/France)

-muppet

Audiophiles are such twits! They buy such pointless stuff: Gold plated cables, $2000 power cords. Idiots.

OOOHHHH HYPERFIBRE!

Techie

33 posts

Geek

#303431 1-Mar-2010 19:19

First rule of providing quota based internet is don't limit your clients! Why? More downloads equals more $$.
Second rule of providing quota based internet is make stuff fast! How? Cache, host CDN's and have loads of capacity!

These are basic common sense rules so why do you think TelstraClear is ratelimiting?

Looking at Youtube's performance on TelstraClear doubled mid Feb. Why? How and Who?
TelstraClear have not changed anything... So could Youtube have changed something?

The content providers are in the strong position and the clients on the internet are in the strongest.
e.g.
Me = Client
Geekzone = Content
ISP = TelstraClear

The client can go about using the internet looking at content like geekzone from there IP enabled device. The ISP just needs to shift the bits from A to B and provide some bits like DNS/routing/client authentication/transit to help glue it together. The content provider can differentiate between users and provide a VIP service and for the masses a free service like geekzone does. The content providers can as part of the differentiation rate limit/redirect client to servers hosted anywhere in the globe.

The ISP's job is to shift the packets the client requests based on the content providers "direction".

ISP's who have quota's want to do this quickly and as cost effectively as possible. Hence Rule 1 and 2.

Screeb

698 posts

Ultimate Geek

#303444 1-Mar-2010 20:34

My latest average has dipped down to 0.25Mbit/s according to the YouTube speed chart. That's 1/12th the global average. I started this thread almost 6 months ago, and not only has it not been fixed yet, it's now worse than ever. TelstraClear - best ISP ever.

sleemanj

1490 posts

Uber Geek

#303471 1-Mar-2010 21:30

I vaguely recall another company was selling over the cable network... I can't remember who though. Is that still happening, and if so, would they have the same problems (ie are/were they just reselling)?

---
James Sleeman
I sell lots of stuff for electronic enthusiasts...

freitasm

BDFL - Memuneh
79294 posts

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Geekzone

Lifetime subscriber

#303474 1-Mar-2010 21:37

sleemanj: I vaguely recall another company was selling over the cable network... I can't remember who though. Is that still happening, and if so, would they have the same problems (ie are/were they just reselling)?

That would be Xtreme Networks. They are expensive...

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