Krapi Cable Congestion?

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#1593961 17-Jul-2016 14:53

It's been quiet here, so I thought I'd swing by and say that things have been pretty good as of late. We had that one really bad night, but things have been solid since then. I haven't found myself aggressively cursing Vodafone's name like I was in months past. :P

If it keeps up, it's probably for the best that my flatmates opted to not hook up a VDSL line here.

DjShadow

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#1593972 17-Jul-2016 15:16

Been running great for me also, only recent moan is the cable modem that runs the Vodafone TV box has died and soonest they can fix it is tuesday. SWMBO is happy that Netflix is still working.

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#1594055 17-Jul-2016 17:01

Island Bay, cable 100/10 Mbps, node WKH

Exactly one month after the node WKH upgrade

... just a hint of the dreaded 9pm dip sneaking back, but a perfectly usable connection.

Long may it continue ...

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Jase2985

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#1594056 17-Jul-2016 17:01

why could these fixes not have happened a year ago?

floydbloke

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#1594262 18-Jul-2016 08:03

Jase2985:

why could these fixes not have happened a year ago?

Because they cost money to implement, and people weren't screaming loud enough yet.

Sometimes I use big words I don't always fully understand in an effort to make myself sound more photosynthesis.

antoniosk

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#1594277 18-Jul-2016 09:19

floydbloke:

Jase2985:

why could these fixes not have happened a year ago?

Because they cost money to implement, and people weren't screaming loud enough yet.

and because retrofitting upgrades to cable network rings is complex, doubly so when most of the telstraclear staff who knew what to do have left

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gbwelly

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#1594281 18-Jul-2016 09:40

Sideface:

Island Bay, cable 100/10 Mbps, node WKH

Exactly one month after the node WKH upgrade

... just a hint of the dreaded 9pm dip sneaking back, but a perfectly usable connection.

Long may it continue ...

I would personally be quite concerned about that. I have no technical expertise to back it up, but in the two times I went through this, the decline from 75Mb/s->28Mb/s-3.5Mb/s went very quickly (about 2 months).

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#1594284 18-Jul-2016 09:51

gbwelly:

Sideface:

Island Bay, cable 100/10 Mbps, node WKH

Exactly one month after the node WKH upgrade

... just a hint of the dreaded 9pm dip sneaking back, but a perfectly usable connection.

Long may it continue ...

I would personally be quite concerned about that. I have no technical expertise to back it up, but in the two times I went through this, the decline from 75Mb/s->28Mb/s-3.5Mb/s went very quickly (about 2 months).

+1 That has also been my experience. Watch this space.

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Kodiack

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#1595854 20-Jul-2016 21:03

Probably not the right thread for it, but...

Did Vodafone's DNS die or something? It's failing to look up almost every site I visit, while Google DNS works fine. Additionally, help.vodafone.com is down, and as of this post it's not just on my end.

Nish

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#1595881 20-Jul-2016 21:14

Same here. Wonder what's broken this time.

ajw

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#1595895 20-Jul-2016 21:49

Had the same here. I rang faults and they said nothing wrong. Internet just started working again for me in Stokes Valley.

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deathnz1

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#1596224 21-Jul-2016 13:13

ajw:

Had the same here. I rang faults and they said nothing wrong. Internet just started working again for me in Stokes Valley.

I've been having massive packet loss issues since. Any Multiplayer game is impossible to play now. Seems to be any international traffic.

Davos

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#1600341 28-Jul-2016 20:56

Just some feedback for Karori - awesome change for the better these last few days. Latency has improved and I am consistently getting 100 down even during peak times. Normally this time of night it'd be sub 10 and unusable for streaming. Finally seem to be getting what I pay for and can actually watch something - long may it continue!

kahukowhai

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#1601156 30-Jul-2016 03:30

Make money off customers and make profit? That's a novel idea isn't it? Vodafone NZ recorded a loss of $120 million last year. Due to intense competition with that money pit called 2 Degrees that has so far racked up $400 million of losses since they started seven years ago. There is next to no money to be made in telecommunications at the moment in NZ. You can't expect to have a gold plated quality of service if the fees you pay aren't covering the costs.

Happy clear/vodafone customer for 10 years, including 5 years on the cable network, plus Jetstream and dialup. Recommend them to anyone.

Jase2985:

lol really, you provide your customers a service of 50, 100 or 130mbps cable, what they do with it shouldn't matter, weather they choose to stream on the odd occasion, or decide to download the internet they should be able to. that is in your control. its not up to you to say to your customers what they can and cant do with their connections

if you cant deliver the service that customers are paying for there are a few solutions:

1. stop signing up new customers, but you wont do that as it looks bad and you cant make money off people if they don't sign up

2. reduce everyones plans to 50/10, as this should almost half the load on your network. and give everyone a better chance of getting what their connection is capable of

3. actually identify and fix the issues with the network, it does not take over a year to sort the issues out if you actually have a team that is 100% dedicated to fixing the issues. To me it seems like its something they do when there is nothing else to do or work on, or they are more focused with the new rollout than actually fixing the current issues.

you and the company you work for fail to realise that you are a lot of people only avenue when it comes to high speed internet and your piss poor customer service and the way your customers have been treate, they are going to leave you like rats from a sinking ship once a better technology turns up.

and guess what, they wouldn't dream of recommending you to anyone else, friend or family.

stop thinking of profits and trying to save face in front of the other telcos and actually put your customers first

kahukowhai

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#1601157 30-Jul-2016 03:36

You can have cable in your street and have DSL over a telecom phone line from VF. Technically that is not what you are referring to :)

Sideface:

richms:

I though vodafone delivered their own copper network along side the coax internet service? If its connected to that can you even get dsl provisioned over it?

I'm on VF cable with a landline, and live in the same street as my son. (see my last post)

Until recently I had a back-up ADSL connection with Orcon, as well as VF cable. No problems except for the additional cost.

I don't think that Vodafone would have provided ADSL at a "cable" address, but I didn't ask them.

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