Krapi Cable Congestion?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Krapi Cable Congestion?

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#1602864 2-Aug-2016 13:01

Kodiack:

ramboky:

Haha, you have a point, I'm a dev myself. But under the circumstances a communications channel could be set up. Even a weekly 10 minute meeting with stream leads would do the job. It's not a difficult task to stay in the loop if you're willing to put in the small amount of effort required.

Yeah, it really would be nice to have more communication. We have an agile process where I work and even if you don't exactly what everyone is up to, the team generally has a good idea of what each individual is doing and roughly when they should be finished.

Sure, deadlines get missed occasionally. That happens in this field. But expectations are never unrealistic and delivery is almost always as expected. Communication goes a long way.

Your agile process is internal. I'm sure the company you work for has strict media and external comms policies. I'm sure @MikeHales has to follow Vodafone's strict media policies. Like I said he seems to be the only one making an effort recently so maybe we don't want to be too quick to shoot our only messenger. Give him time to respond.

Kirk

Nish

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#1602866 2-Aug-2016 13:05

MikeHales:
Would need some data from users on that node but I'll ask the network team, opposite should happen as you would expect.

Funny you mention this as I offered to provide my monitoring reports to assist but I got told that there is already monitoring in place. :-)

ramboky

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#1602875 2-Aug-2016 13:15

kharris:

He's the only one that seems to be making an effort so maybe dial it back a wee bit ;-)

And that's exactly the problem. He's the only one making any effort and his effort falls short.

kharris:

I'm sure @MikeHales has to follow Vodafone's strict media policies. Like I said he seems to be the only one making an effort recently so maybe we don't want to be too quick to shoot our only messenger. Give him time to respond.

Mike only announced the Island Bay work after being prompted by people complaining about an outage but it was scheduled days earlier, he should have known and he should have mentioned it. People had being crying out for an update for months at that point.

@MikeHales If you feel my criticism is unfair, please say so. It's not my intention to make you feel unwelcome here, but as I mentioned earlier, we have over a year of meaningless non-updates and not being taken seriously in this thread, it really doesn't feel like that's changed much.

kharris

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#1602880 2-Aug-2016 13:22

Mike only announced the Island Bay work after being prompted by people complaining about an outage but it was scheduled days earlier, he should have known and he should have mentioned it. People had being crying out for an update for months at that point.

Just because he may know doesn't mean he is allowed to mention it publicly. He is usually very careful on the wording of his posts which is why he says things like "...but will ask to see what I can share".

Kirk

Kodiack

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#1602932 2-Aug-2016 14:06

kharris:

Your agile process is internal. I'm sure the company you work for has strict media and external comms policies. I'm sure @MikeHales has to follow Vodafone's strict media policies. Like I said he seems to be the only one making an effort recently so maybe we don't want to be too quick to shoot our only messenger. Give him time to respond.

Oh, for sure. I'm not pressuring @MikeHales for a response at all, especially since it really is not his fault if he doesn't have any information to share.

My point is that it would be nice to see more transparency from Vodafone, but I do understand why things can appear to move at a sluggish pace when only peering in with the limited information that we have.

paulst

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#1602997 2-Aug-2016 14:56

antoniosk:

paulst:

Is there any value then in moving off my adsl to the cable in Karori area ? Had a sales guys here last week saying its 100meg download guaranteed and not impacted by "noisy neighbors "

Yes.

So will these mean even when its at it worst, as per graph's, 60% it will still be better than my 5meg downloads I get with ADSL ? I would really hate to kill the streaming we can currently do.

BigMal

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#1603157 2-Aug-2016 19:17

BarTender:

Just asking you to tone your language down, which makes me the second person to ask you as such. Not sure how many others need to ask you to tone it down until you take it on. Sigh.

Agreed I don't like the tone either. I find the posts saying that Mike's efforts are falling short do nothing to help the situation. I'm sure Mike is trying his best.

I'm not even sure what value Ramboky is adding if he's no longer on Vodafone cable.

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thecatsgoolies

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#1603167 2-Aug-2016 19:27

As covered / posted before @MikeHales can only post what the project manager advises him of planned work, He can't influence the planned work or what Nodes are upgraded in any certain order

He is simply the messenger

DjShadow

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#1603169 2-Aug-2016 19:30

BigMal:

BarTender:

Just asking you to tone your language down, which makes me the second person to ask you as such. Not sure how many others need to ask you to tone it down until you take it on. Sigh.

Agreed I don't like the tone either. I find the posts saying that Mike's efforts are falling short do nothing to help the situation. I'm sure Mike is trying his best.

I'm not even sure what value Ramboky is adding if he's no longer on Vodafone cable.

We don't want to see another walkout JohnR style...

Sideface

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#1603184 2-Aug-2016 19:43

thecatsgoolies: As covered / posted before @MikeHales can only post what the project manager advises him of planned work, He can't influence the planned work or what Nodes are upgraded in any certain order

He is simply the messenger

Sideface

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#1603216 2-Aug-2016 20:44

DjShadow: We don't want to see another walkout JohnR style...

+1 let's hope it all settles down and we get some meaningful updates to keep the suffering Vodafone customers some long term relief.

antoniosk

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#1603244 2-Aug-2016 21:59

paulst:
antoniosk:

paulst:

Is there any value then in moving off my adsl to the cable in Karori area ? Had a sales guys here last week saying its 100meg download guaranteed and not impacted by "noisy neighbors "

Yes.

So will these mean even when its at it worst, as per graph's, 60% it will still be better than my 5meg downloads I get with ADSL ? I would really hate to kill the streaming we can currently do.

If you can only get ADSL1, then cable will outperform most of the time. A 50/2 plan will seem quick, a 100/10 will be rocketing.

I haven't worked for vodatelstraihugclearskywxcwhodidiforget for a few years now, but cable still rocks. A lot of people did have issues for far too long, and Voda took an outrageous length of time to address the issue - showing real contempt for their customers - trying to decide whether to dump cable and move everyone to UFB instead, but they have done most of the hard yards and the upgrades appear to have set them well for the next major upgrade.

I won't go into the differences between dsl's, NZ copper network, how cable is different etc. others more intelligent than me have analysed it to death on this website and their materials are still here. In principle I don't like the chorus network because it is able to precisely ration and apportion bandwidth exactly as your ISP has purchased the line. Down to the port you're connected to. They have to because they are so tightly regulated every cent counts.

Cable is nowhere near as draconianly managed.... Which means it rocks when the ISP invests and sucks when it doesn't. Exhibit A, voda 2015.

I work from home a lot - which means a LOT of video calling - as well as streaming multiple channels, and even at 330pm when kids come home it's good. I'm connected to Karori node WGC and it works fine for me, and I live in a house where Netflix/3now/others get hammered in the evening.

I was also on VDSL in Karori for a 6 months and had a 20/8 connection with big pipe. It struggled with 2 HD streams.

So yes... If you're still on adsl.... And can get cable... You'll see amazing performance.

________

Antoniosk

paulst

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#1603278 3-Aug-2016 03:13

antoniosk:
paulst:

antoniosk:

paulst:

Is there any value then in moving off my adsl to the cable in Karori area ? Had a sales guys here last week saying its 100meg download guaranteed and not impacted by "noisy neighbors "

Yes.

So will these mean even when its at it worst, as per graph's, 60% it will still be better than my 5meg downloads I get with ADSL ? I would really hate to kill the streaming we can currently do.

If you can only get ADSL1, then cable will outperform most of the time. A 50/2 plan will seem quick, a 100/10 will be rocketing.

I haven't worked for vodatelstraihugclearskywxcwhodidiforget for a few years now, but cable still rocks. A lot of people did have issues for far too long, and Voda took an outrageous length of time to address the issue - showing real contempt for their customers - trying to decide whether to dump cable and move everyone to UFB instead, but they have done most of the hard yards and the upgrades appear to have set them well for the next major upgrade.

I won't go into the differences between dsl's, NZ copper network, how cable is different etc. others more intelligent than me have analysed it to death on this website and their materials are still here. In principle I don't like the chorus network because it is able to precisely ration and apportion bandwidth exactly as your ISP has purchased the line. Down to the port you're connected to. They have to because they are so tightly regulated every cent counts.

Cable is nowhere near as draconianly managed.... Which means it rocks when the ISP invests and sucks when it doesn't. Exhibit A, voda 2015.

I work from home a lot - which means a LOT of video calling - as well as streaming multiple channels, and even at 330pm when kids come home it's good. I'm connected to Karori node WGC and it works fine for me, and I live in a house where Netflix/3now/others get hammered in the evening.

I was also on VDSL in Karori for a 6 months and had a 20/8 connection with big pipe. It struggled with 2 HD streams.

So yes... If you're still on adsl.... And can get cable... You'll see amazing performance.

Thanks

richms

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#1603309 3-Aug-2016 08:29

I would do the usual tactic of asking questions and recording the call when getting it just in case.

"Does this work well for netflix, we use that a lot" - "Yes it is very fast and great for netflix" and other similar questions about performance.

That way you are covered if you need to bail on the contract because it is useless and fiber gets installed in the street during the contract.

Richard rich.ms

Talkiet

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#1603365 3-Aug-2016 09:49

antoniosk: [snip]
I won't go into the differences between dsl's, NZ copper network, how cable is different etc. others more intelligent than me have analysed it to death on this website and their materials are still here. In principle I don't like the chorus network because it is able to precisely ration and apportion bandwidth exactly as your ISP has purchased the line. Down to the port you're connected to. They have to because they are so tightly regulated every cent counts.[snip]

This is _extremely_ misleading and tries to suggest that Copper is constrained. I offer as my experience (yes I am biased but yes I know a bit about this) that my 50Mbps VDSL line (which is built and provisioned just as any line someone could purchase from Spark) even at peak times, EVERY NIGHT, manages to get not only full rate to our own speedtest servers, but full speed downloads from anywhere in the world (assuming the remote end or protocol itself is not limiting things)

A relatively small number of older ADSL lines do have some thinner network bits where the economics aren't very friendly to upgrade - but most copper customers can get superb service.

And another thing, you DON'T like how a supplier network is able to be precisely managed? That is a GOOD THING. There are many ISPs around. If someone chooses to use an ISP that doesn't invest in capacity where they have a choice, then whose fault is that? I'll give you a hint. It's the users fault. Ok, I guess that's more of an answer than a hint :-)

Cheers - N

Please note all comments are from my own brain and don't necessarily represent the position or opinions of my employer, previous employers, colleagues, friends or pets.

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