[TelstraClear] TC Cable slowdowns 4-6-2012

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [TelstraClear] TC Cable slowdowns 4-6-2012 - anyone else?

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#636198 5-Jun-2012 17:03

I just did a speedtest.net test to a random server in CA, USA. It took three tries to load the page, but once I did I got 6Mbps down and 2Mbps up, 200ms ping. Another random CA, USA server gave me 5Mbps down, 0.36Mbps up, and 450ms ping.

Web pages seem a little better today, but it's not peak time yet.

mercutio

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#636280 5-Jun-2012 19:47

i wonder if telstraclear's recent issues have been made worse by orcon switching to telstraclear.

# traceroute 121.98.0.1
traceroute to 121.98.0.1 (121.98.0.1), 30 hops max, 60 byte packets
1 eth1.core.lax1.systeminplace.net (204.152.221.1) 0.212 ms 0.182 ms 0.173 ms
2 67.215.251.201 (67.215.251.201) 0.481 ms 1.401 ms 1.440 ms
3 96.44.180.65 (96.44.180.65) 0.469 ms 0.498 ms 0.550 ms
4 66.186.192.161 (66.186.192.161) 0.436 ms 0.538 ms 0.557 ms
5 telstraglobal.com.any2ix.coresite.com (206.223.143.65) 0.485 ms 0.468 ms 0.481 ms
6 i-0-1-4-0.tlot-core01.bi.telstraglobal.net (202.84.251.149) 0.840 ms 0.611 ms i-0-4-1-0.tlot-core01.bi.telstraglobal.net (202.84.251.233) 0.846 ms
7 i-7-1-0.hptw-core01.bx.telstraglobal.net (202.84.142.109) 136.453 ms 136.635 ms 136.633 ms
8 203.167.233.14 (203.167.233.14) 136.804 ms 136.641 ms 136.704 ms
9 203.167.240.158 (203.167.240.158) 136.156 ms 136.139 ms 136.124 ms
10 ae1.cre2.nct.odyssey.net.nz (121.99.12.2) 145.570 ms 145.961 ms 145.944 ms
11 xe-1-0-0.cre1.nct.orcon.net.nz (121.98.9.13) 146.171 ms 145.395 ms 138.749 ms
12 dns1.orcon.net.nz (121.98.0.1) 138.789 ms 138.579 ms 138.566 ms

any2ix is one of the two biggest internet exchanges in los angeles/san jose (you can connect in either) so will include a lot of traffic.

StevieT

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#636601 6-Jun-2012 12:22

Surely the problem should be sorted by now. Still slow speeds for me, at times, when loading various websites such as nz.yahoo.com.

RmACK

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#636605 6-Jun-2012 12:26

Than again, most of Chch is at home at the moment...

zaptor

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#636751 6-Jun-2012 15:55

Int'l speeds have been abysmal with me as well (another Kapiti Cable customer).

mattbush

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#636833 6-Jun-2012 17:50

zaptor: Int'l speeds have been abysmal with me as well (another Kapiti Cable customer).

Still the same here at times...getting really pissed about it.

ZeJackal

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#636955 6-Jun-2012 21:00

Just another vote for the "things are shi*e" camp here.

Will try and get some testing done tomorrow and see what patterns\info I can see (although it seems more able bodies in prior posts are already scrying the problem....)

Time to go grab the wise woman....

Sharesies

Trade NZ and US shares and funds with Sharesies (affiliate link).

timmmay

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#636966 6-Jun-2012 21:14

I think it's actually getting worse. International sites are timing out quite a bit tonight, facebook and photography forums. NZ sites like trademe and stuff are very fast as usual.

sbiddle

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#636968 6-Jun-2012 21:17

It's unbelievably bad tonight on cable.

1080p

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#636970 6-Jun-2012 21:19

I can +1 on cable being bad tonight. I would ring the support team but I value my sanity too highly.

I am happy to say I will soon be moving to VDSL2+ connection and staying away from TelstraClear/Vodafone for ever.

sbiddle

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#636972 6-Jun-2012 21:23

Infact I've just given up on TCL. Have just had to move to Vodafone 3G to actually use internet...

timmmay

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#636983 6-Jun-2012 21:37

Has anyone tried a VPN? I would, but I can't be bothered, I'll go to bed and try it tomorrow.

Kopkiwi

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#636992 6-Jun-2012 21:48

Holy crap my internet is slow. Living in the Wellington CBD and it's been running like a dog for the last 2-3 night.

How do I get out of a 12 month contract that I am 2 months into?

mattbush

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#636998 6-Jun-2012 21:53

It is getting worse...(Cable anyways)...kind of weird tho as I am able to game in online games but not browse to international sites at an acceptable level.

Maybe this is another one of those "upstream provider" issues that TCL dont like getting involved.

Hurry up UFB so i too can ditch these jerks...

RmACK

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#636999 6-Jun-2012 21:55

It appears that I can get good(ish) sustained transfers e.g. 2Mbit from California which, albeit 3x slower than usual is fine. Pings are also a tad higher than usual but still sensible around 180ms, and pretty consistent.

Yet page elements each take 2-4s to load on affected sites.

Is it possible for there to be some issue that could make establishing connections very high latency, without actually having too much impact on the throughput of said connections once established?? To load an image from my server in a browser takes 1-1.5sec to start but achieves over 2Mbps.

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