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Forums › One NZ (including Farmside) › [WXC/VFX] Recent DSL connection Speed Issues
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nbroad
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  #113113 26-Feb-2008 10:16
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So nobody has answered my question:
> Is this an issue that is still being worked on?

This is still an issue that is affecting numerous customers right?
Would anyone from Xnet like to comment or give us an update?

Cheers,
Nigel



maverick

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WorldxChange

  #113116 26-Feb-2008 10:36
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yes it is still an issue, we believe we are very close to a final resolution now but we have thought this before, so untill we are 100% convinced we have not wanted to make any comments.




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nbroad
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  #113119 26-Feb-2008 10:51
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That's great.  Thanks for the update.

Cheers,
Nigel



maverick

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WorldxChange

  #114749 5-Mar-2008 06:41
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Would be interested in seeing if anyone has had the upstream issue since Monday,

We have had a "fix" applied for a week or 2 in testing on a few accounts and all looked good, this was applied as a rollout to all users on Monday and we have not seen any reported issues to date, so at this point we think that this fix has fully fixed the problem.

The reason we havn't been current as we did not want to proclaim a fix only to find it was broken (like last time) so a lot more testing was done with the equipment providers, but now we believe it is resolved.




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dpw

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  #114750 5-Mar-2008 06:47
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Hi Phil, here's what I got moments after I read your posting:



D.




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maverick

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  #114751 5-Mar-2008 06:50
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whew...... when I saw that post with just a link attached coming straight after I posted I thought for a horrible minute it was bad.........thanks for the heart attack Wink




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dpw

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  #114771 5-Mar-2008 09:19
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maverick: whew...... when I saw that post with just a link attached coming straight after I posted I thought for a horrible minute it was bad.........thanks for the heart attack Wink


Oh whoopsTongue out Sorry about that...I guess you didn't really need an extra wake-up call?

I don't actually know what an acceptable/decent upload speeds are but, I gather from your reply, that speed is acceptable?




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GEOMAX
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  #114794 5-Mar-2008 11:07
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I have not had the problem of getting slower and slower until being restored by a re-boot for sometime but my upload is throttled to 400 to 450k  instead of the 750k shown on the xnet  site speedtest. cheers George

callumb
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Devoli

  #114803 5-Mar-2008 11:56
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GEOMAX:
I have not had the problem of getting slower and slower until being restored by a re-boot for sometime but my upload is throttled to 400 to 450k instead of the 750k shown on the xnet site speedtest. cheers George


George,

Could you please PM me your username and I will have a look.

Also, have you checked your physical DSL connect rates?

Cheers,
Callum
Network Engineer
WorldxChange Communications

GEOMAX
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  #114808 5-Mar-2008 12:20
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have now sent.
cheers,
George

callumb
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Devoli

  #114811 5-Mar-2008 12:36
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GEOMAX:

have now sent.
cheers,
George


Cheers George.

Looks like your connection is not affected by the issue we were experiencing - I suggest checking your physical connection stats.

regards,
Callum

 
 
 
 

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  #116641 14-Mar-2008 16:49
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Just a quick feedback: I have not seen this issue probably for a couple of weeks now, so that is a good thing :)




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maverick

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  #116667 14-Mar-2008 18:18
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Thanks Fraser, we were pretty sure the last fix addressed the issue.




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