[WXC/VFX] Recent DSL connection Speed Issues

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] Recent DSL connection Speed Issues

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nbroad

320 posts

Ultimate Geek

#113113 26-Feb-2008 10:16

So nobody has answered my question:
> Is this an issue that is still being worked on?

This is still an issue that is affecting numerous customers right?
Would anyone from Xnet like to comment or give us an update?

Cheers,
Nigel

maverick

3594 posts

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WorldxChange

#113116 26-Feb-2008 10:36

yes it is still an issue, we believe we are very close to a final resolution now but we have thought this before, so untill we are 100% convinced we have not wanted to make any comments.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

nbroad

320 posts

Ultimate Geek

#113119 26-Feb-2008 10:51

That's great. Thanks for the update.

Cheers,
Nigel

maverick

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WorldxChange

#114749 5-Mar-2008 06:41

Would be interested in seeing if anyone has had the upstream issue since Monday,

We have had a "fix" applied for a week or 2 in testing on a few accounts and all looked good, this was applied as a rollout to all users on Monday and we have not seen any reported issues to date, so at this point we think that this fix has fully fixed the problem.

The reason we havn't been current as we did not want to proclaim a fix only to find it was broken (like last time) so a lot more testing was done with the equipment providers, but now we believe it is resolved.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

dpw

843 posts

Ultimate Geek

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#114750 5-Mar-2008 06:47

Hi Phil, here's what I got moments after I read your posting:

Android user, software developer, a semi-typical (not a gamer) geek, and a Bernese Mountain Dog nut!

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maverick

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WorldxChange

#114751 5-Mar-2008 06:50

whew...... when I saw that post with just a link attached coming straight after I posted I thought for a horrible minute it was bad.........thanks for the heart attack

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

dpw

843 posts

Ultimate Geek

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#114771 5-Mar-2008 09:19

maverick: whew...... when I saw that post with just a link attached coming straight after I posted I thought for a horrible minute it was bad.........thanks for the heart attack

Oh whoops

Sorry about that...I guess you didn't really need an extra wake-up call?

I don't actually know what an acceptable/decent upload speeds are but, I gather from your reply, that speed is acceptable?

Android user, software developer, a semi-typical (not a gamer) geek, and a Bernese Mountain Dog nut!

http://savitarbernese.com | https://nz.linkedin.com/in/danywu

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GEOMAX

450 posts

Ultimate Geek

#114794 5-Mar-2008 11:07

I have not had the problem of getting slower and slower until being restored by a re-boot for sometime but my upload is throttled to 400 to 450k instead of the 750k shown on the xnet site speedtest. cheers George

callumb

83 posts

Master Geek

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Devoli

#114803 5-Mar-2008 11:56

GEOMAX:
I have not had the problem of getting slower and slower until being restored by a re-boot for sometime but my upload is throttled to 400 to 450k instead of the 750k shown on the xnet site speedtest. cheers George

George,

Could you please PM me your username and I will have a look.

Also, have you checked your physical DSL connect rates?

Cheers,
Callum
Network Engineer
WorldxChange Communications

GEOMAX

450 posts

Ultimate Geek

#114808 5-Mar-2008 12:20

have now sent.
cheers,
George

callumb

83 posts

Master Geek

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Devoli

#114811 5-Mar-2008 12:36

GEOMAX:

have now sent.
cheers,
George

Cheers George.

Looks like your connection is not affected by the issue we were experiencing - I suggest checking your physical connection stats.

regards,
Callum

coffeebaron

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#116641 14-Mar-2008 16:49

Just a quick feedback: I have not seen this issue probably for a couple of weeks now, so that is a good thing :)

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maverick

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WorldxChange

#116667 14-Mar-2008 18:18

Thanks Fraser, we were pretty sure the last fix addressed the issue.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

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