The recent issue where certain customers DSL connections were intermittently falling back to a lower speeds should now hopefully be resolved, The equipment vendors believe they have identifed an issue and have supplied us with what they belive a solution that will address the issue, this was applied yesterday.
This will require a restart of your DSL connection for the fix to be applied to your connection however, So a connect and disconnect of the DSL link will apply the fix or a simple restart of the device will do the same thing.
Hopefully this has resolved the issue once and for all and again our apologies to for the delay, it was however outside our control as Vendor suopport was required to address the issue, please advise if any issues observed after a restart of your DSL connection.
Phillip Moore
Operations Manager
WorldxChange Communications