[TelstraClear] Telstra mobile

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#162015 4-Sep-2008 08:08

ZollyMonsta: As the TV advert says 'Look after the customers who look after you'.? That's why the deal is only being offered to TelstraClear customers.

Actually, that's just some very clever marketing spin. It's just a very nice way of breaking the news that you must also shift your landline and your broadband to them if you want it. The deal is open to anyone, in reality, as long as you're prepared to do that. They're not actually interested in 'rewarding' you, they just want all your business and they found a very nice way of positioning that.

blakamin

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#163376 9-Sep-2008 21:07

I'm also interested in knowing if I could keep my existing handset (CDMA HTC PPC running WM 6.1)

anatoki

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#163396 9-Sep-2008 22:54

Yes and no.

It's possible, but at this stage we're still going to send you a new handset.

There may be a new promo out soon for customers that don't want new handsets (obviously you'd need a CDMA phone).

anatoki

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#164124 13-Sep-2008 00:57

You can now keep your existing handset. In return, you'll receive a $200 voucher for the TelstraClear shop.

Foo

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#164145 13-Sep-2008 08:17

Well, that's something I suppose although you do have to spend it at their store. It works out at almost $2 less a month (based on the 2 year contract). I guess a discount of more than a couple of $ was unlikely!

The more I think about this deal, the less good it seems. Telstra obviously wants to lock people in for a couple of years as a strategy to prevent them changing to Telecom when their new network is available. No doubt Vodafone will also follow suit with some deals to try and do the same.

Ropata

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#164164 13-Sep-2008 10:13

Foo: Well, that's something I suppose although you do have to spend it at their store. It works out at almost $2 less a month (based on the 2 year contract). I guess a discount of more than a couple of $ was unlikely!

The more I think about this deal, the less good it seems. Telstra obviously wants to lock people in for a couple of years as a strategy to prevent them changing to Telecom when their new network is available. No doubt Vodafone will also follow suit with some deals to try and do the same.

Sounds like everyones a winner to me.

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anatoki

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#164170 13-Sep-2008 10:41

The more I think about this deal, the less good it seems. Telstra obviously wants to lock people in for a couple of years as a strategy to prevent them changing to Telecom when their new network is available. No doubt Vodafone will also follow suit with some deals to try and do the same.

Put it this way:

Both Vodafone and Telecom lock you into a contract if you choose a free handset

Vodafone lock you into a contract if you choose one of their TXTer or TALKer plans

You seem to think that it's uncommon for telcos to lock you into contracts? It's not.

sbiddle

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#164175 13-Sep-2008 11:06

Foo: Well, that's something I suppose although you do have to spend it at their store. It works out at almost $2 less a month (based on the 2 year contract). I guess a discount of more than a couple of $ was unlikely!

The more I think about this deal, the less good it seems. Telstra obviously wants to lock people in for a couple of years as a strategy to prevent them changing to Telecom when their new network is available. No doubt Vodafone will also follow suit with some deals to try and do the same.

This is nothing new - it's not possible to sign up to any On Account plan with Vodafone and not enter a term contract. With a few exceptions (primarily business plans) it's also the same with signing an On Account plan with Telecom.

IMHO term contracts are bad. They may stop some customer churn but they also stop telcos's from signing up new potential customers who would change were it not for the fact they would be locked into contracts for x period and don't want that.

Foo

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#164178 13-Sep-2008 11:42

No, I don't think it is unusual for telcos to have contracts; I just don't like the 2 year timeframe and the lack of value for money on some of these contracts.

The two main mobile products I can think of that offer a good deal are the VFNZ best mates and txt 2000 deals.

Maybe I am a little off topic with the value for money thing...when I first read that Telstra were coming out with an offering, I thought 'brilliant, any further addition to the market is great and could increase competition' but perhaps this won't have much of an impact after all? It would be interesting to have an idea of how many people have signed up for the new Telstra deal in the first month/three month/half year mark.

IMHO term contracts are bad. They may stop some customer churn but they also stop telcos's from signing up new potential customers who would change were it not for the fact they would be locked into contracts for x period and don't want that.

Yes, I agree with you. The contracts are an annoying barrier to changing from one telco to another. Telcos therefore can use these terms as a form of control over their clients. Admittedly this is more of an issue depending on how price sensitive you are.

anatoki

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#164180 13-Sep-2008 11:49

It would be interesting to have an idea of how many people have signed up for the new Telstra deal in the first month/three month/half year mark.

So far, so good :)

Yes, I agree with you. The contracts are an annoying barrier to changing from one telco to another. Telcos therefore can use these terms as a form of control over their clients....

Uh, isn't that the point?

In my (short) experience, customers that are on-account are more likely to stay with a provider for at least 12-24 months regardless of contractual obligations.

Foo

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#164186 13-Sep-2008 12:04

Yep, of course that is the point but it doesn't mean I have to like it!

I think we would have better competition if companies chose to retain customers through superb products and excellent client focus/service rather than due to contract obligations.

Of course, I am also a realist

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Crowbar

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#164269 13-Sep-2008 19:49

29cpm + 500txts is fantastic for heavy (voice) users.

The plan is not suppose to suit everyone.

raytaylor

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#165198 17-Sep-2008 21:46

Does anyone know if they are planning a best friend deal or something like telecom's home-mobile flat rate?

ZollyMonsta: I've got one for work.. had it for several months now... been dropped several times on the road etc and still works. :)

Its a nokia - i have been known to refer to a nokia phone as being as durable as a common lead-acid, valve regulated 12v rechargable battery.

For those wanting to have their own phone then i guess:
If you can find out the nam programming instructions for your phone, it would be possible to ring telstra clear, say you broke the phone, have a new one and need to transfer the number onto it - like you do with any telecom phone. The just sell the 'broken' phone on trademe.

I have a 6275i on telecom and love its gps functions - I loaded mobile gmaps onto the sd card and have a gps system on the phone.

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anatoki

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#165201 17-Sep-2008 21:51

raytaylor - As I said above, you can keep your existing handset if it's CDMA. No need to lie to us.

I guess you could get the free phone, sell it on trademe and then ask us to NAM your old handset.. Personally I'd prefer to just get the $200 voucher. :)

blakamin

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#165464 18-Sep-2008 20:28

anatoki: raytaylor - As I said above, you can keep your existing handset if it's CDMA. No need to lie to us.
I guess you could get the free phone, sell it on trademe and then ask us to NAM your old handset.. Personally I'd prefer to just get the $200 voucher. :)

Can you do ppc's?
HTC Apache for instance (currently on telecom prepay)
Just wondering, considering all the hassles people have with the ESN.

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