3G Voice and Data Problems all day Auckland (nation???) wide

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19282 posts

Uber Geek
Inactive user

#201451 16-Mar-2009 17:17

cws82us: i got no network here in Hamilton today started at 2:00pm and still nothink

Not a outage

Check your handset

dawnraid

100 posts

Master Geek
Inactive user

#201452 16-Mar-2009 17:21

Seeing as this thread just got reactivated, I will just add my 2 cents, there are still problems with 3g in the Auckland CBD so much so that I have set my phone to only stay on 2g, this is not just my handset, it has happend to almost everyone i have talked to about it.

exportgoldman

1202 posts

Uber Geek

Trusted

#201467 16-Mar-2009 18:27

dawnraid: Seeing as this thread just got reactivated, I will just add my 2 cents, there are still problems with 3g in the Auckland CBD so much so that I have set my phone to only stay on 2g, this is not just my handset, it has happend to almost everyone i have talked to about it.

I had problems at Newmarket today as well, 3G was not connecting voice calls, dropping down to 2G allowed for voice calling and a few TXT messages all rushed in.

This was with full 3G signal in a iPhone 3G

Can't wait for Telecom/NZ Comms to open up shop

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caldazar

459 posts

Ultimate Geek

#201468 16-Mar-2009 18:37

Can't wait for Telecom/NZ Comms to open up shop

I agree. My phone has been useless the past few weeks in the CBD. It looks really bad as people think my phone is off when it is not. The only solution for me is to turn off 3G which means I am paying for a service that Vodafone obviously can't provide.

This isn't just me either... everyone in my office is having these issues.

dawnraid

100 posts

Master Geek
Inactive user

#201470 16-Mar-2009 18:46

caldazar:
Can't wait for Telecom/NZ Comms to open up shop

I agree. My phone has been useless the past few weeks in the CBD. It looks really bad as people think my phone is off when it is not. The only solution for me is to turn off 3G which means I am paying for a service that Vodafone obviously can't provide.

This isn't just me either... everyone in my office is having these issues.

Exactly 100% with you both. Its the CBD for crying out loud, this is where of all places 3G should work. To my annoyance I missed important messages this morning whilst on 3g only to have them rush in on 2g this afternoon once I realized vodafone was back to its old tricks.
Whats the problem John?

heavenlywild

5060 posts

Uber Geek

Trusted

#201472 16-Mar-2009 19:12

nate:
heavenly_wild: It is common news now that Vodafone has major network issues on a month basis

If you are going to make such a claim, you need dates and outages to back them up otherwise it's a pointless rant.

Well, here you go, more issues with the network today. I don't need to jot down dates as it happens on a regular basis.

fastmikey

287 posts

Ultimate Geek

ID Verified

#201517 16-Mar-2009 22:15

I can concur... I had issues most of the afternoon in the CBD as well. I have colleagues ready to throw their handsets in the bin... this is getting beyond a joke. Problems for a few days I could understand, but it's been ongoing for nearly 2 weeks (first had a problem 3rd March.)

Saying set to 2G really isn't a solution - the only way I can see to do this is to download a third party app for my phone (a Palm 750v). Not to mention this seems to be a bit of a dirty hack.

What's going on? Can we get some information so I can try to pacify my users?

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caldazar

459 posts

Ultimate Geek

#201521 16-Mar-2009 22:47

What's going on? Can we get some information so I can try to pacify my users?

I get the feeling Vodafone would prefer to keep telling us that something is wrong with our handsets and hope enough of us turn off 3G until the problem "goes away". Not really a good look considering business customers are the most incovenienced by this and being in the CBD, its affecting a fair few. Hopefully Telecom's new network will be a good alternative.

dawnraid

100 posts

Master Geek
Inactive user

#201584 17-Mar-2009 10:57

Still happening today, my phone is now permanently locked on 2g until this is fixed, oh well at least I am not going incur any data charges.

caldazar

459 posts

Ultimate Geek

#201591 17-Mar-2009 11:30

Vodafone might want to think about refunding those paying hefty amounts for monthly data that they can't use.

fastmikey

287 posts

Ultimate Geek

ID Verified

#201614 17-Mar-2009 14:05

And, yep, it seems to be stuffed again... verified with multiple staff members (at the University campus) and with an external vendor that was in for a meeting.

What's going on?

dawnraid

100 posts

Master Geek
Inactive user

#201616 17-Mar-2009 14:18

Yep issue still ongoing today from atleast 9am to present, (From the Britomart to Auckland Uni) Voice Calls work occasionally like texts which often fail to send or receive. this is disgraceful.
Johns being awfully quiet

MattD

663 posts

Ultimate Geek
Inactive user

#201617 17-Mar-2009 14:18

Shocking performance this morning in Christchurch

Test Date: 17/03/2009 5:33:36
Connection Type: Cellular
Download: 11 kbps
Upload: 54 kbps
Ping: 3867 ms

https://www.speedtest.net/iphone/2847887.png

not much better now (at least ping has improved)
Test Date: 17/03/2009 14:14:23
Connection Type: Cellular
Download: 57 kbps
Upload: 112 kbps
Ping: 400 ms

https://www.speedtest.net/iphone/2866896.png

dawnraid

100 posts

Master Geek
Inactive user

#201620 17-Mar-2009 14:23

Heck atleast you could access Data on 3g, HSDPA was (is?) completely down in auckland.

heavenlywild

5060 posts

Uber Geek

Trusted

#201634 17-Mar-2009 15:15

I have said it before and I will say it again... this is third world service.

I don't care if it is Vodafone's vendor letting them down. At the end of the day, we are paying for Vodafone's service and we are not getting it.

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