[TelstraClear] Telstraclear Internet (cable) is running like a snail tonight

Forums › One NZ (including Farmside) › [TelstraClear] Telstraclear Internet (cable) is running like a snail tonight

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278 posts

Ultimate Geek
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#265248 20-Oct-2009 11:04

Still having the same problems this morning. Access to international sites are problematic at best. Does anyone have an ETA on when this might be fixed?

Thanks

Tinshed
Wellington, New Zealand

gchiu

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#265250 20-Oct-2009 11:08

Routing issues are odd ... I can reach my own servers hosted by Amazon on EC2, but can't reach Amazon themselves.

jpollock

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#265253 20-Oct-2009 11:17

Yeah, about 5 minutes after I posted, the paradise DNS servers started having the same problems. I'm guessing they just had newer caches.

Bah.

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kinsten

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Master Geek
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#265260 20-Oct-2009 11:24

TelstraClear Service Status
Well done TelstraClear - Nice to know you keep us informed!

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gchiu

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#265267 20-Oct-2009 11:30

I don't see any messages about this current outage. It looks unchanged from when I checked it 3 hours ago.

soleil24

124 posts

Master Geek
+1 received by user: 1

#265268 20-Oct-2009 11:35

Well just to throw a spanner in the works...after 4 days of abysmal performance (webpages partially loading, timing out), all is fine here (Kapiti, cable) since yesterday (Monday) and all my usual European/US sites seem to be accessible at normal speeds.

kinsten, I assume that "informed" comment was sarcasm or is something else weird going on - all I can see there are a couple of localised outage notices from October 12?

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240 posts

Master Geek
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#265272 20-Oct-2009 11:48

Yea sorry, it was my attempt at sarcasm. =)
Extra annoying for me, as I now have a customer who wants additional email stuff setup, and my hosting is all done off-shore.
Luckily I have discovered that if I use IP and ports, I can access everything I need.

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kinsten

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Master Geek
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#265273 20-Oct-2009 11:51

OK, I have been proven wrong, you actually have to digg a little deeper and then you can see the actual messages.
eg. Paradise some issues - unknown reason

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gchiu

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#265276 20-Oct-2009 11:54

Seems to be inconsistent

"Service Disruption Start: 20 October 2009, 11:43 AM

Estimated Service Disruption End:

Last Updated: 20 October 2009, 11:35 AM

Area Affected: Nationwide"

the last updated time is before the service disruption. So looks like this is a planned outage!!

Tinshed

278 posts

Ultimate Geek
+1 received by user: 56

#265414 20-Oct-2009 18:40

All seems ok now. although the service status page hasn't been updated.

Tinshed
Wellington, New Zealand

exportgoldman

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#265428 20-Oct-2009 19:40

We had problems at work on our TelstraClear connections with only international sites before midday, I switched across to our backup BigTime connection.

Seems like they are still having problems now, or have not updated their status page.

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kinsten

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Master Geek
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#265528 21-Oct-2009 08:18

Yes, our connections are all back to normal (as far as I can tell).
I noticed their service status pages updated yesturday shortly after our posting in here. Convenient.
I do hope there will be no more problems. I wonder if they will issue discounts for partial service outage?

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xpd

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#267129 27-Oct-2009 09:45

FFS... back to snail speed here :(
Its faster for me to browse geekzone that it is to browse Telstras own site.........

Just another reason to push work onto a new provider........

XPD / Gavin

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#267134 27-Oct-2009 09:55

And as usual "we are experiencing some issues causing slow browsing and email - we are working on resolving this" - no dates/times given however.

XPD / Gavin

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kinsten

240 posts

Master Geek
+1 received by user: 8

#267138 27-Oct-2009 10:06

Yes, but atleast they are actually posting the warning on their website, instead of ignoring this very valuable and expectent tool.

Personally we are not experiencing any difficulties, as far as I can tell. But we are now connected to Direct Fibre link (woohoo).
So all NZ traffic is 100mb.

Not experiencing any browsing issues with international traffic.

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