Facebook text updates

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#310917 24-Mar-2010 18:43

As per scott, he has had it looked into by VF, and they are passing on the texts to FB. So it is a problem with FB.

richms

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#310920 24-Mar-2010 18:50

Perhaps vodafone would have better luck dealing with facebook as they are allowing facebook to use their name on the website and it doesn't work. Surely there are some people on account tieing up VF resources complaining about it? I am guessing vodafone are loving all the prepay users calling to tell them about it who are paying $1 for nothing.

Richard rich.ms

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#313326 31-Mar-2010 08:22

Any updates on this? It's been more than 3 weeks since the problem arose I see :-(

johnr

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#313334 31-Mar-2010 08:34

Vodafone NZ is trying to track down a contact in Facbook. I can confirm Vodafone is passing the SMS to facebook correct. I will update the thread once somone gets back to our team

John

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#313335 31-Mar-2010 08:35

Cheers and thanks for the quick reply :-D

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#313336 31-Mar-2010 08:36

richms: Perhaps vodafone would have better luck dealing with facebook as they are allowing facebook to use their name on the website and it doesn't work. Surely there are some people on account tieing up VF resources complaining about it? I am guessing vodafone are loving all the prepay users calling to tell them about it who are paying $1 for nothing.

Vodafone NZ have tried to contact someone in facebook its proving not that easy

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#313739 1-Apr-2010 09:49

We have now found someone in facebook to help resolve this issue

Thanks John

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#313741 1-Apr-2010 09:50

That's good news! Now is there any chance they can allow 022 numbers as being valid Vodafone NZ numbers at the same time?

Jonathan

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#313743 1-Apr-2010 09:52

jmosen: That's good news! Now is there any chance they can allow 022 numbers as being valid Vodafone NZ numbers at the same time?

One thing at a time

jmosen

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#313746 1-Apr-2010 09:54

Maybe...But who knows how many years until you get their attention again.

Jonathan

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#313849 1-Apr-2010 13:17

jmosen: That's good news! Now is there any chance they can allow 022 numbers as being valid Vodafone NZ numbers at the same time?

Surely that would be a job for 2degrees

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#313866 1-Apr-2010 13:40

See you're falling into exactly the same trap that Facebook is. We live in an age of number portability. I'm referring to 022 customers who are on Vodafone, but are unable to use either Facebook or Twitter.

Jonathan

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#313871 1-Apr-2010 13:43

@scottjpalmer number portability understanding fail ;-P

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#313921 1-Apr-2010 15:15

Well I have a ported 028 Number from BW. Maybe thats the reason? But I'm still able to do Twitter updates

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#313923 1-Apr-2010 15:17

scottjpalmer:
jmosen: That's good news! Now is there any chance they can allow 022 numbers as being valid Vodafone NZ numbers at the same time?

Surely that would be a job for 2degrees

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