No, the problem is that pieces of crap like the conklin should have been scrapped many many years ago, but that never happened because telecom would have been hanging onto it for as long as possible with that obsolete underperforming kit on the hope that the govt would come along with a massive cheque and pay to have something better and flasher put in, which will slowly happen as we get the bribe from the last election rolled out.
Agreed that is the biggest problem. Although in this case, to be fair to Chorus Huia is 16 Kilometres from the nearest real suburban telephone exchange and only has a population in the hundreds, so anything at all is a miracle. What's more there is a plan to get Fibre rolled out to here by end of 2012, so eventually we will join the modern age.
It is also a bit of an ask to expect all sales staff from all other ISPs to understand the equipment situation everywhere, but I do think that ISPs should make some effort to identify (heat maps?) where infrastructure is inadequate for the benefit of consumers signing up.

