certain websites are failing to load on home broadband but everything on mobile is fine

Forums › One New Zealand (including Vodafone, WxC, Farmside) › certain websites are failing to load on home broadband but everything on mobile is fine

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BDFL - Memuneh
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#902961 26-Sep-2013 11:12

As above. Note that if you put three DNS you never know which one will return results. It may be a "round robin" algorithm and if the first two fails it will use Google's DNS until it fails - in which case you're stuck with bad CDN, etc.

In any case when a lot of users complain, all from different regions, Vodafone would do well to push the big red "RESET" button in their transparent proxy/cache farm. We all know from time to time it gets completely stuffed up.

Perhaps the cache farm is using Google DNS?

(Above question intended as a joke, but have anyone actually checked it?)

kendog

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#903250 26-Sep-2013 18:44

I had similar problems with sites not loading or being real slow a little while ago.
I initially thought it was our new fibre service.

It does seem to have improved recently (I hope that doesn't jinx it)

Mutly

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#903937 27-Sep-2013 21:15

I'm still having issues (mainly turbine.com still not loading, LTORO still not connecting). Removing the Google backup DNS made no difference.

I can't brain today. I have the dumb.

lisarog

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#903939 27-Sep-2013 21:19

yeah - I'm having issues still today. Have to refresh links a few times on certain sites before they will load.

crazed

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#903979 28-Sep-2013 01:02

Have some friends reporting weird issues as well, they are on ADSL in Dunedin, will be going around to check their computers, network and connection tomorrow, if I can't find any issues with their computers etc, will get them to phone the helpdesk.

CraZeD,
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johnr

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#903991 28-Sep-2013 08:21

crazed: Have some friends reporting weird issues as well, they are on ADSL in Dunedin, will be going around to check their computers, network and connection tomorrow, if I can't find any issues with their computers etc, will get them to phone the helpdesk.

We had some planned work impacted areas wwre posted on Vodafone community

John

mattbush

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#903995 28-Sep-2013 08:33

I am still having issues on some sites....GRRR

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johnr

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#903997 28-Sep-2013 08:38

mattbush: I am still having issues on some sites....GRRR

Have you logged a fault ticket with examples?

chiefie

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#903998 28-Sep-2013 08:38

Definitely something not right as mentioned by others. I'm on InHome cable in Christchurch.

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shrub

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#904121 28-Sep-2013 12:51

aye alot of websites are failing to load eg http://www.hgst.com/ oh well good excuse to mow the lawn

crazed

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#904182 28-Sep-2013 15:13

After checking the computers this morning, our friends have lodged a fault with the helpdesk and apparently they have placed a "tap" on the line?

Not sure if that was the correct action......

CraZeD,
Your friendly Southern Geeky Fellow :P

mattbush

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#904274 28-Sep-2013 18:38

Should we really have to call help desk which can 30mins of our time to report faults that have been recorded here for days!!!!

Does Vodafone not have a way of keeping an eye on its own damn networks for faults without waiting for 300 people to phone and complain about the same fault?

freitasm

BDFL - Memuneh
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#904395 29-Sep-2013 08:49

I have removed the "ANSWER" to this topic as it seems other areas are now being affected - this doesn't seem to be a "planned work" anymore but something else in the network affecting specific nodes.

chiefie

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#904402 29-Sep-2013 09:19

I don't think this is just ADSL as it is affecting my InHome Cable... patchy working yesterday, today seems a bit more worse on certain sites.

Internet is my backyard...

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kiwikiwi

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#904403 29-Sep-2013 09:21

I can place my input on this. After a full straight week or 2 it's been patchy. Mostly fine recently apart from again high ping rates to Sydney. (90 instead of a previous 60-70 which is very unstable at very rare times)

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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