certain websites are failing to load on home broadband but everything on mobile is fine

Forums › One New Zealand (including Vodafone, WxC, Farmside) › certain websites are failing to load on home broadband but everything on mobile is fine

kiwikiwi

455 posts

Ultimate Geek

#129541 19-Sep-2013 01:58

I've had this problem for more then a couple of weeks now but I've had enough.
Certain web pages are refusing to load at this point. I'm,having to use my phone to even post this.
Through Firefox it comes up with the connection has been reset.
I've done trace rts and its popping up every time.
Unassigned.cf.net.nz 203.109.180.205

Other then that they complete no problem.

Websites I can't load
Geekzone
League of legends oceanic
Speedtest
Mightyape

There is more.
I'm also experience random ping spikes that last more then 5 minutes shooting to 200 at worst.
It has also been 100% unusable at times this week as well.

Using a Belkin modem and a D-link router.
What is going on?

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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19282 posts

Uber Geek
Inactive user

#898146 19-Sep-2013 06:46

Hi Kiwikiwi

Please post modem line stats and approx where are you located?

Have you done an isolation test and is all your usage over WIFI?

John

kiwikiwi

455 posts

Ultimate Geek

#898147 19-Sep-2013 06:49

Usage is all over LAN, I can confirm it isn't the equipment I have did try using the old vf modem was sent and the problems still persist.
The line address is SH 14 Maungatapere
Should be the right info.
I can pm you the account details since it is the misses accounts but she's asking me to be here on her behalf.

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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kiwikiwi

455 posts

Ultimate Geek

#898148 19-Sep-2013 06:50

And about the line status if I can,I'll try through my phone may take about 10 mins.

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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kiwikiwi

455 posts

Ultimate Geek

#898149 19-Sep-2013 06:53

Vpi 0/100
VC Encapsulation
PPPOA
ADSL2+
Attenuation down is 5.8Db
Up attenuation is 0.2.
Techically im getting ADSL2+

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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johnr

19282 posts

Uber Geek
Inactive user

#898152 19-Sep-2013 06:57

Have you done an isolation test?

Need all of the line stats and are you quite rural?

Are you using Vodafone NZ DNS settings?

kiwikiwi

455 posts

Ultimate Geek

#898153 19-Sep-2013 06:58

I'll whip out the old vodafome again and I'll run it through.

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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kiwikiwi

455 posts

Ultimate Geek

#898159 19-Sep-2013 07:06

Purely just running the vodafone modem now(the complete HG556)

ADSL2+
23492Kbps down
1232kbps up
Snr margin is 12.3 down and 12.4 up
Attenuation is 4db down and 0.7db up

It is still not connecting to certain sites such as geekzone so I'm stumped.

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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kiwikiwi

455 posts

Ultimate Geek

#898161 19-Sep-2013 07:08

And yes I'm using the vodafone DNS settings
They should be
203.109.129.67
203.109.129.68
Default gateway is 203.109.128.94

Is this correct?

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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kiwikiwi

455 posts

Ultimate Geek

#898162 19-Sep-2013 07:09

10 minutes drive from Whangarei it self so I'd say semi rural.

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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johnr

19282 posts

Uber Geek
Inactive user

#898163 19-Sep-2013 07:09

Are you sure you don't have a PC issue?

kiwikiwi

455 posts

Ultimate Geek

#898165 19-Sep-2013 07:12

All PC's are having the exact issue. Girlfriends and my own. It randomly happens. No idea what is causing this.

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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AidanS

458 posts

Ultimate Geek

#898167 19-Sep-2013 07:18

kiwikiwi: All PC's are having the exact issue. Girlfriends and my own. It randomly happens. No idea what is causing this.

I'd suggest try running some traceroutes to the websites you can't load and see if there are any issues in the connection.

-Aidan.

johnr

19282 posts

Uber Geek
Inactive user

#898169 19-Sep-2013 07:24

Is the modem dropping connection when the issue happens?

kiwikiwi

455 posts

Ultimate Geek

#898170 19-Sep-2013 07:27

Its not dropping out what so ever.
Trace routes

Tracing route to geekzone.co.nz
over a maximum of 30 hops:

1
3 36 ms 34 ms 35 ms be5-100.ppnzldv01.akl.vf.net.nz.129.109.203.in
ddr.arpa
4 34 ms 34 ms 34 ms be7.ppnzldv02.akl.vf.net.nz
5 36 ms 34 ms 34 ms UNASSIGNED.vf.net.nz
6 34 ms 34 ms 34 ms UNASSIGNED.vf.net.nz

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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kiwikiwi

455 posts

Ultimate Geek

#898171 19-Sep-2013 07:28

7 59 ms 58 ms 58 ms ten-0-2-0-650.bdr02.syd03.nsw.VOCUS.net.au
31.200.157>
8 123 ms 88 ms 91 ms 13335.syd.equinix.com
9 57 ms 58 ms 58 ms 108.162.203.101

Trace complete.

Thais only to geekzone

Sorry for multiple posting. Not used to the mobile website.

You can also follow me on twitter here @kiwifortw I do twitch streams every now and then at twitch.tv/kiwiforthewin :)

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