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johnr
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  #1380133 5-Sep-2015 09:38
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Everyone has right to let off some steam, As Dylan pointed out the other day (bottom of page 43) some planned work was postponed for good reason, It will now go ahead next week the business understands it's frustrating but light at the end of the tunnel is not far away :)



stocksp
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  #1380135 5-Sep-2015 09:48
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johnr: Everyone has right to let off some steam, As Dylan pointed out the other day (bottom of page 43) some planned work was postponed for good reason, It will now go ahead next week the business understands it's frustrating but light at the end of the tunnel is not far way :)


thanks John   none of the update regions mention Island Bay (and you see a lot of issues out here). Are we scheduled for any relief?

johnr
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  #1380138 5-Sep-2015 09:56
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stocksp:
johnr: Everyone has right to let off some steam, As Dylan pointed out the other day (bottom of page 43) some planned work was postponed for good reason, It will now go ahead next week the business understands it's frustrating but light at the end of the tunnel is not far way :)


thanks John   none of the update regions mention Island Bay (and you see a lot of issues out here). Are we scheduled for any relief?


Of course basically the whole HFC network is getting upgraded from Core out Nodes



ethanbmnz
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  #1380270 5-Sep-2015 14:53
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Is anyone else experiencing slow international performance? Downloading a Google Takeout is 300 kilobytes a second (the takeout is 5.8GB big).






Batwing
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  #1380273 5-Sep-2015 14:56
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For the last several days google play store downloads topped out at 80 kbps, turning on a VPN increased that 100x

Kodiack
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  #1380274 5-Sep-2015 14:57
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I've been suffering from poor international performance for a while now. It's good at the moment (I'm actually seeing 80+ Mbps to the US!), but there are rare occasional moments where it will drop to literal dial-up speeds (sub-56 Kbps/7 KB/s).

I'm unsure how heavily it's related to the congestion, but I imagine it'll at least be alleviated a bit once everything's fully sorted out. I haven't seen anyone else's international performance suffer so badly unless they're also on the cable network.

Sideface
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  #1380283 5-Sep-2015 15:44
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Kodiack: I've been suffering from poor international performance for a while now. It's good at the moment (I'm actually seeing 80+ Mbps to the US!), but there are rare occasional moments where it will drop to literal dial-up speeds (sub-56 Kbps/7 KB/s)...


Me too - international speeds in the morning can be very good (100/10Mbps to Sydney this morning) and then suddenly and unpredictably crash (5/10Mbps to Sydney last night).

The unreliability and unpredictability is even more cross-making than the awful "best effort" speeds.




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sub
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  #1380290 5-Sep-2015 16:11
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I've been on cable for about 15 years now, and it's been awesome pretty much the whole time, until the last couple of months where I've really seen it go downhill. My family are now complaining about it continuously. I hope they manage to improves things in the very near future or we're going to have look at switching to something else.

johnr
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  #1380300 5-Sep-2015 16:22
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sub: I've been on cable for about 15 years now, and it's been awesome pretty much the whole time, until the last couple of months where I've really seen it go downhill. My family are now complaining about it continuously. I hope they manage to improves things in the very near future or we're going to have look at switching to something else.


Yes very near future

Foo

Foo
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  #1380302 5-Sep-2015 16:28
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Hi johnr, are there any areas which are completely 'done' and fully cut over, i.e. any further upgrade work won't make a difference?

Or is it a case of the whole cable network needing to be done before most users see an improvement?

Thanks in advance!

Oh, and hi Dylan - long time, no see :-)

Kodiack
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  #1380470 6-Sep-2015 04:36
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Perhaps this doesn't belong here. Perhaps it does. It may or may not be related to ongoing work. shrug

Anyways, it's 4:30 AM and YouTube videos are having a hard time breaking 1 Mbps. Even videos that were uploaded years ago and have millions of views are performing abysmally, so it shouldn't be a CDN issue. The furthest away streams were hosted in the West Coast United States at worst, and I'm seeing upwards of 50 Mbps there at this hour.

If there's ongoing work that would have affected this, it would be nice to know. It's the dead of night on a Sunday morning, though, so it's hard to say. Either way, I can't seem to catch a break. :D

lchiu7
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  #1380536 6-Sep-2015 11:26
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Well I guess it's a work in progress.

Was watching Netflix fine at 1080p and then Netflix said cannot reach the server.

Speedtest shows







Staying in Wellington. Check out my AirBnB in the Wellington CBD.  https://www.airbnb.co.nz/h/wellycbd  PM me and mention GZ to get a 15% discount and no AirBnB charges.


Sideface
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  #1380540 6-Sep-2015 11:46
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lchiu7: Well I guess it's a work in progress.

Was watching Netflix fine at 1080p and then Netflix said cannot reach the server.

Speedtest shows





Sounds like our connection 2 days ago - now much better.
Probably a local problem (work in progress, we hope undecided)

Right now I'm getting 97/10 and Netflix runs fine (Island Bay).




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lchiu7
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  #1380648 6-Sep-2015 15:38
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Well after a couple of hours and it wasn't getting better I power cycled the modem and it fixed things.



Not 130 but good enough.




Staying in Wellington. Check out my AirBnB in the Wellington CBD.  https://www.airbnb.co.nz/h/wellycbd  PM me and mention GZ to get a 15% discount and no AirBnB charges.


Glynn
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  #1380701 6-Sep-2015 17:46
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3PM on a Sunday afternoon and I can't do a thing on a service I pay $100 a month for, for the 5th month in a row. Great.

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