Has there been a drop in support staff at Vodafone

Forums › One NZ (including Farmside) › Has there been a drop in support staff at Vodafone

1 | 2 | 3 | 4 | 5 | 6

Networkn
32864 posts

Uber Geek
+1 received by user: 15454

ID Verified

Trusted

Lifetime subscriber

#1034328 30-Apr-2014 22:09

21brandon21: One thing I think everyone can agree on is that Call Waiting music in NZ is terrible.

I could go one step further and say NZ Music in general is terrible :)

Coil

6614 posts

Uber Geek
+1 received by user: 2153
Inactive user

#1034355 30-Apr-2014 22:27

networkn:
21brandon21: One thing I think everyone can agree on is that Call Waiting music in NZ is terrible.

I could go one step further and say NZ Music in general is terrible :)

Yep, Lorde, Scribe, urr, Who else is a NZ artist??
O thats right, They are not worthy of staying in TimA's memory.

networkn

Networkn
32864 posts

Uber Geek
+1 received by user: 15454

ID Verified

Trusted

Lifetime subscriber

#1034358 30-Apr-2014 22:31

TimA:
networkn:
21brandon21: One thing I think everyone can agree on is that Call Waiting music in NZ is terrible.

I could go one step further and say NZ Music in general is terrible :)

Yep, Lorde, Scribe, urr, Who else is a NZ artist??
O thats right, They are not worthy of staying in TimA's memory.

Please don't even get me started on Lorde and how over the fawning about her "talent" that you can't pick up a magazine without reading about, I am.

ZollyMonsta

3009 posts

Uber Geek
+1 received by user: 379

ID Verified

Trusted

#1034359 30-Apr-2014 22:32

TimA:
networkn:
21brandon21: One thing I think everyone can agree on is that Call Waiting music in NZ is terrible.

I could go one step further and say NZ Music in general is terrible :)

Yep, Lorde, Scribe, urr, Who else is a NZ artist??
O thats right, They are not worthy of staying in TimA's memory.

Could always use 'The Cheese' ;-)

*blatant promotion*

:-P

Check out my LPFM Radio Station at www.thecheese.co.nz - Now on iHeart Radio, TuneIn and Radio Garden

As per the usual std disclaimer.. "All thoughts typed here are my own."

blakamin

4431 posts

Uber Geek
+1 received by user: 1306
Inactive user

#1034367 30-Apr-2014 22:43

ZollyMonsta:
TimA:
networkn:
21brandon21: One thing I think everyone can agree on is that Call Waiting music in NZ is terrible.

I could go one step further and say NZ Music in general is terrible :)

Yep, Lorde, Scribe, urr, Who else is a NZ artist??
O thats right, They are not worthy of staying in TimA's memory.

Could always use 'The Cheese' ;-)

*blatant promotion*

:-P

+1
And they could get it straight off the cable! :D

r2b2

586 posts

Ultimate Geek
+1 received by user: 109

#1034416 30-Apr-2014 23:34

leo0787sx:I am English and its frustrating when telling them a number I have to count to so for 4 I have to go 1, 2, 3, 4 so they understand.

Errr I've had to do that in shops with staff at shops who's families have lived in NZ for centuries...

AliExpress

Shop now on AliExpress (affiliate link).

quickymart

14940 posts

Uber Geek
+1 received by user: 13954

ID Verified

#1035043 1-May-2014 19:00

Jaxar: Copyright laws. Companys have to pay to play you hold music. It is either a limited cheap selection or something not covered by copyright. Unless ofcourse you manage to get some sort of customer base that is willing to pay a small premium for variety in their hold music.
KiwiNZ is right imo. Focus on shorter hold times. Best solution for all and VF has said they are working on it.

Yes, and they said the exact same thing when I was working there back in 2005. What has changed? Not having a dig, but they (ex-TCL anyway) had horrible wait times back then, and it looks like they still do today.

Wills1

710 posts

Ultimate Geek
+1 received by user: 17

#1036264 4-May-2014 08:12

Stumbled across this thread this morning. Looks like nothings improving http://www.trademe.co.nz/Community/MessageBoard/Messages.aspx?id=1422710&topic=23

MikeB4

MikeB4
18775 posts

Uber Geek
+1 received by user: 12766

ID Verified

Trusted

Subscriber

#1036266 4-May-2014 08:47

Its on Trademe on the interwebz it must be true

Here is a crazy notion, lets give peace a chance.

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#1036278 4-May-2014 09:01

If it's on Trademe message board me must be oh so true

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#1036312 4-May-2014 09:59

Wills1: Stumbled across this thread this morning. Looks like nothings improving http://www.trademe.co.nz/Community/MessageBoard/Messages.aspx?id=1422710&topic=23

If you go looking for complaints around the interwebs then Yes you will find them for every single business, Take what is written on the Trademe message board with a grain of salt

Geekzone support

Support Geekzone with one-off or recurring donations Donate via PressPatron.

myfullflavour

896 posts

Ultimate Geek
+1 received by user: 382

Trusted

Full Flavour

#1036334 4-May-2014 10:36

Dozens of messages on the VF Facebook page complaining about the hold times... I'd say the Trade Me boards aren't too far off the mark at the moment.

johnr

19282 posts

Uber Geek
+1 received by user: 2526
Inactive user

#1036341 4-May-2014 10:49

I had to walk thru the call centre the other day to find @TimA and over heard a call, A customer called in and was asking why the WiFi had to be on to you use wireless on the laptop around the house,

networkn

Networkn
32864 posts

Uber Geek
+1 received by user: 15454

ID Verified

Trusted

Lifetime subscriber

#1036344 4-May-2014 10:58

myfullflavour: Dozens of messages on the VF Facebook page complaining about the hold times... I'd say the Trade Me boards aren't too far off the mark at the moment.

Ah geez, flog a dead horse why don't you. VF have publicly admitted they don't have this part of their support working well right now, but are taking steps to rectify it. It takes time, recruitment isn't just a matter of walking down to the university and picking the first 10 people who have correctly tied their shoes laces. Also, those in glass houses shouldn't throw stones.

Geektastic

18009 posts

Uber Geek
+1 received by user: 8465

Trusted

Lifetime subscriber

#1036348 4-May-2014 11:00

johnr: I had to walk thru the call centre the other day to find @TimA and over heard a call, A customer called in and was asking why the WiFi had to be on to you use wireless on the laptop around the house,

I can solve this for you!

A mandatory IQ test as part of the sign up procedure.

"We don't want stupid customers! We're the Intelligent Network!"

1 | 2 | 3 | 4 | 5 | 6