Krapi Cable Congestion?

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586 posts

Ultimate Geek

#1385713 11-Sep-2015 14:54

johnr:
Scotty1986: I currently have no Internet and am having to use my precious 4G data!

That is a good sign

It is - considering Woodridge isn't being done today apparently? :)

ramboky

491 posts

Ultimate Geek

#1385716 11-Sep-2015 14:59

Scotty1986: Over the past week video streaming at anytime of the day is become useless. I have been one of the lucky few unaffected by congestion issues and my speeds have stayed consistent. But real world performance is getting unusable. Netflix streams at 240 resolution and still needs to buffer. Will these "upgrades" also effect the few that had no issue? Will the hardware in my area be upgraded if it's not needed? I'm just worried how performance has turned to crap when during the upgrades when it was previously fine. I'm in Woodridge, Wellington.

Have you logged a fault with VF? As you didn't have congestion issues before, you problem may be unrelated.

johnr

19282 posts

Uber Geek
Inactive user

#1385726 11-Sep-2015 15:16

r2b2:
johnr:
Scotty1986: I currently have no Internet and am having to use my precious 4G data!

That is a good sign

It is - considering Woodridge isn't being done today apparently? :)

The end user might be in that location but could be connected to another Node if not back up in 60 min then log a fault

Scotty1986

315 posts

Ultimate Geek

#1385736 11-Sep-2015 15:39

Back up now. Will give some feedback after a night watching netflix.

Kodiack

709 posts

Ultimate Geek

Trusted

#1385769 11-Sep-2015 15:52

In some regards, things are looking significantly better today. In other regards, it's horrible!

For whatever reason, my latency to Sydney is slightly lower than it has ever been historically, and it looks like the DPC3008 is now utilising three upstream channels instead of the two (and even one, at some points) that it was limited to for the longest time.

On the other hand, YouTube is even more dreadful. Some videos were buffering for minutes on end at only 480p, so I lowered the resolution to 144p and they continued to buffer. I doubt that's related to congestion, especially since it's not even 4 PM. Perhaps the cache is acting up again? I have one tab that's been stuck on "waiting for i.ytimg.com" for over an hour as well, and that domain is resolved to a Vodafone IP address through their DNS, so that's likely the problem.

Island Bay still hasn't officially had any node upgrades, so I'll remain cautiously optimistic that everything will finally fall into place once we've received our cutover.

Sideface

9363 posts

Uber Geek

Trusted

Lifetime subscriber

#1385793 11-Sep-2015 16:49

Kodiack: In some regards, things are looking significantly better today. In other regards, it's horrible!

For whatever reason, my latency to Sydney is slightly lower than it has ever been historically ...
On the other hand, YouTube is even more dreadful. ...
Island Bay still hasn't officially had any node upgrades, so I'll remain cautiously optimistic that everything will finally fall into place once we've received our cutover.

Also in Island Bay, which was NOT officially upgraded today.

At 11:30 am my pings suddenly fell back to normal, for the first time in weeks (Wellington 8ms, Sydney 43ms)
My connection was NOT interrupted.
I've had 100/10Mbps all day (as at 4:45pm), both local (OOKLA) and to Sydney (nPerf).
Netflix runs perfectly.
I shall reserve judgement until 9-10pm tonight, but good things appear to be happening ...

Sideface

dylanp

840 posts

Ultimate Geek

Trusted

#1385794 11-Sep-2015 16:52

Kodiack: ... my latency to Sydney is slightly lower than it has ever been historically

One of our cable engineers would appreciate if you could please post a tracert to the server in Sydney, and if you could please private message me your account details. Thanks!

Quic Broadband

Move to New Zealand's best fibre broadband service (affiliate link). Free setup code: R587125ERQ6VE. Note that to use Quic Broadband you must be comfortable with configuring your own router.

dylanp

840 posts

Ultimate Geek

Trusted

#1385798 11-Sep-2015 16:56

Scotty1986: Back up now. Will give some feedback after a night watching netflix.

I've got a hunch it should be good. :)

Kodiack

709 posts

Ultimate Geek

Trusted

#1385877 11-Sep-2015 19:09

This connection has a way of going from one extreme to another, and redefining just what extreme is every time.

From seeing sub-40 ms latency to Sydney a few hours ago, I'm now hovering around 250 ms latency. Nothing like a good lag spike to make you die in LFR in WoW, and make you look hilariously incompetent. :\

Vodafone should fork over some gold to cover my repair bill! :P

EDIT
My repair bill was 7.5 gold. With ~24,000 gold being worth $20 in a sub, that's about half of a cent. I'll expect that compensation in the mail in about 4-8 weeks. ;)