Android apps won't update and other page loading issues via One NZ

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Forums › One New Zealand (including Vodafone, WxC, Farmside) › Android apps won't update and other page loading issues via One NZ

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jnic0

1 post

Wannabe Geek

#3289876 2-Oct-2024 09:01

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I have tried to call onenz support and just got told to talk to Google to guarantee my resolution. Am in wellington and have had an issue intermittently this past week. It's really frustrating and considering moving after 15 years with the.

chumpsteak

11 posts

Geek

#3289952 2-Oct-2024 11:11

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Just had a call from one nz and they have escalated my incident up so hopefully it gets resolved! They have acknowledged that other customers are affected as well(only in wellington seems). Also gave me 100gb of mobile data so i guess thats a bonus lol

invisibleman18

1360 posts

Uber Geek

#3289992 2-Oct-2024 12:14

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Yeah I'm in Wellington. It works using a VPN to Auckland.

NickR1

91 posts

Master Geek

One NZ

#3290016 2-Oct-2024 13:18

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Hello,

I've been informed that the likely cause has been identified and the team are now isolating where it has broken specifically.

chumpsteak

11 posts

Geek

#3290064 2-Oct-2024 13:21

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NickR1:
Hello,

I've been informed that the likely cause has been identified and the team are now isolating where it has broken specifically.

Thanks for that. Had contact with one of the specialists and whle testing looks like its been resolved for me :)

invisibleman18

1360 posts

Uber Geek

#3290290 2-Oct-2024 22:23

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Working for me now.

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