Vodafone TV - new Gen2 box

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3009 posts

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#2378775 19-Dec-2019 21:02

heapsort:

Got caught out by the per-programme features today. My wife was watching a show with no catchup or record icons, and had paused it for a bit earlier so she was a few minutes behind the broadcast. When there were a few minutes of the show still to watch ... it suddenly stopped and started the next show on that channel. No way to get back to it. That was annoying.

After getting our second box today (both were under $100 on special, one from PBT one from NL, that was lucky) and registering to same website account as first unit, it now wants $25 per month for Sky multiroom if we were to purchase any Sky packages. Ouch! We might get Sky Starter when the current free period ends in late January but we would only want it on one box in the house. Looks like I may need to register the two boxes to separate email addresses to be able to do that, but I did not find a way to de-register one of them. Nothing about it on the website, and a factory settings reset on the box did not work.

Currently you cannot deregister a stb... but I can do this for you if you PM me your registered email address and the serial number of the unit you wish to have removed.

i understand that in the future the deregister option will become available.

Cheers,

Grant

Check out my LPFM Radio Station at www.thecheese.co.nz - Now on iHeart Radio, TuneIn and Radio Garden

As per the usual std disclaimer.. "All thoughts typed here are my own."

IvanPiacun

378 posts

Ultimate Geek

#2378794 19-Dec-2019 21:56

GeekGuy:
Can anyone confirm that these boxes include voucher codes you can activate for 3 months of Neon, and 4 months of Lightbox subscription ?

Yes I can confirm thàt, but the voucher codes must be registered at the appropriate Lightbox or Neon site on an account by 31 December 2019.

Ivan Piacun CITPNZ

Ivan Piacun CITPNZ

NH3Engineer

18 posts

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#2378807 19-Dec-2019 22:32

ZollyMonsta:
MikeB4:

I see that Noel Leeming now have the VTV Gen 2 on special at $99.99 following PB Tech doing the same. Is this service already on clearance? This level of price drop does make me nervous given the poor history of these services in NZ

The service is not on Clearance. Its Xmas. :)

That is rather annoying considering I paid $179 exactly a month ago from NL and it has only started performing at a somewhat satisfactory level this week. Oh well at least this topic is increasing its performance

Smithy47

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#2378808 19-Dec-2019 22:35

GeekGuy:

Can anyone confirm that these boxes include voucher codes you can activate for 3 months of Neon, and 4 months of Lightbox subscription ?

@geekguy

Only if it has a sticker on the outside of the box saying it has the vouchers inside. If there is no sticker, then there are no vouchers. They only had a limited number of packs with the offer and once they were gone there are no more.

Graham

Smithy

GeekGuy

590 posts

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#2378811 19-Dec-2019 22:43

IvanPiacun:
GeekGuy:

Can anyone confirm that these boxes include voucher codes you can activate for 3 months of Neon, and 4 months of Lightbox subscription ?

Yes I can confirm thàt, but the voucher codes must be registered at the appropriate Lightbox or Neon site on an account by 31 December 2019.

Ivan Piacun CITPNZ

Thanks for that. I bought one online today and went to collect it at a certain Noel Leeming not long after.

The staff member took a while and came back with a box with no plastic wrapper and had been opened.

She said it was left on a table and then checked to make sure everything was in there and handed it over to me.

Looks (to me) now like staff have/are/maybe taking vouchers out of boxes.

bmoff

158 posts

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#2378830 19-Dec-2019 22:51

I bought one from PBT on Sunday. It had no vouchers.

eracode

Smpl Mnmlst
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#2378890 20-Dec-2019 04:42

GeekGuy:

IvanPiacun:
GeekGuy:

Can anyone confirm that these boxes include voucher codes you can activate for 3 months of Neon, and 4 months of Lightbox subscription ?

Yes I can confirm thàt, but the voucher codes must be registered at the appropriate Lightbox or Neon site on an account by 31 December 2019.

Ivan Piacun CITPNZ

Thanks for that. I bought one online today and went to collect it at a certain Noel Leeming not long after.

The staff member took a while and came back with a box with no plastic wrapper and had been opened.

She said it was left on a table and then checked to make sure everything was in there and handed it over to me.

Looks (to me) now like staff have/are/maybe taking vouchers out of boxes.

I hope you didn’t accept/buy it. Quite possibly it was returned by a disgruntled owner and was therefore a used unit. If that’s the case, it may have issues and maybe the first owner has the vouchers. No matter what your purchase method is, you’re entitled to receive factory-sealed packaging. Shame on NL for trying to palm you off with an open-box unit.

Sometimes I just sit and think. Other times I just sit.

Sharesies

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heapsort

246 posts

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Lifetime subscriber

#2378932 20-Dec-2019 05:23

ZollyMonsta:

heapsort:

After getting our second box today (both were under $100 on special, one from PBT one from NL, that was lucky) and registering to same website account as first unit, it now wants $25 per month for Sky multiroom if we were to purchase any Sky packages. Ouch! We might get Sky Starter when the current free period ends in late January but we would only want it on one box in the house. Looks like I may need to register the two boxes to separate email addresses to be able to do that, but I did not find a way to de-register one of them. Nothing about it on the website, and a factory settings reset on the box did not work.

Currently you cannot deregister a stb... but I can do this for you if you PM me your registered email address and the serial number of the unit you wish to have removed.

i understand that in the future the deregister option will become available.

Cheers,

Grant

Thank you for the reply, it is very good to know I can do that if needed.

I will keep them on a single account for now, until we have decided whether we will have Sky at all in 2020 (not much tempting sport there for me, but rest of family like some of the Starter package channels) and whether the multiroom cost is worthwhile. We will sort that out after the current promotion providing free selected channels ends in late January.

3puttssuck

744 posts

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#2379187 20-Dec-2019 14:08

Is a 100/20 fibre connection fast enough for VFTV?

DjShadow

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#2379188 20-Dec-2019 14:10

3puttssuck: Is a 100/20 fibre connection fast enough for VFTV?

more than ample

clinty

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#2379191 20-Dec-2019 14:16

bmoff: I bought one from PBT on Sunday. It had no vouchers.

Just checked mine, also from PB Tech and $99, no vouchers

Clint

GeekGuy

590 posts

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#2379212 20-Dec-2019 14:33

clinty:
bmoff: I bought one from PBT on Sunday. It had no vouchers.

Just checked mine, also from PB Tech and $99, no vouchers

Clint

Mine was bought at Noel Leemings Manukau City Supa Centre, another person got the vouchers from the same deal but from the Silverdale Noel Leeming.

The salesperson said "my box was left on a table and not put away" after the order came through online. .

I am happy with the product so far, just not the place where I bought it from and have fired off an email.

MikeB4

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#2379690 21-Dec-2019 19:43

Trying..tried to watch this evening I suffered micro pauses and momentary black screens on multiple channels. This thing is driving me crazy (crazier). My wife feels we should just take the unit outside and run the car over it, many times.

IvanPiacun

378 posts

Ultimate Geek

#2379716 21-Dec-2019 21:26

MikeB4:

Trying..tried to watch this evening I suffered micro pauses and momentary black screens on multiple channels. This thing is driving me crazy (crazier). My wife feels we should just take the unit outside and run the car over it, many times.

@MikeB4 have you tried doing a Speed test from an Ethernet connected PC just to confirm you are getting the subscribed broadband speed?

Ivan Piacun CITPNZ

MikeB4

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#2379718 21-Dec-2019 21:34

IvanPiacun:

MikeB4:

Trying..tried to watch this evening I suffered micro pauses and momentary black screens on multiple channels. This thing is driving me crazy (crazier). My wife feels we should just take the unit outside and run the car over it, many times.

@MikeB4 have you tried doing a Speed test from an Ethernet connected PC just to confirm you are getting the subscribed broadband speed?

Ivan Piacun CITPNZ

Per wired ethernet I constantly achieve over 850mbps download to a wellington server

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