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Garfield69:Iceni: Minor problem I’ve had for months:
When setting a recoding for a movie or a once off programme pressing the record button on the remote shows a single record icon.
If the programme is part of a series, when pressing the record button a message comes up asking if you want to record the series or not.
The problem is that the series screen doesn’t always show when attempting to record a full series, it just goes straight to the single recording. This means that the next part of the series is missed, or I need to make a note to record the next episode. I estimate that the problem comes up 25% of the time.
I don’t know if this is a problem with the T-Box software or Sky, and as I’ve said the problem is intermittent. Has anyone else seen this happen, and if so is there a work around?
When I raised this with TC in the distant past, it was explained to me that TC do not control the data that goes into the program guide, rather it is given to them by the various TV channel providers. As such, the latter do not always correctly load the key that identifies episodes as belonging to a series, and thus the TBOX does not generate the series-link prompt when you press the record button.
The curious thing is that when I talked with my neighbour with SKY about this, he has never come across this problem, so I remain uncertain that I was given a completely correct explanation.![]()
ADDENDUM:
I have found on those channels that broadcast a repeat of a series episodes during the week, then only one of the repeats (usually the last occurrence) will generate a series-link, the others just a single record.
wekanz: Personally, I never trust the T-box to record a series. I much prefer to just set the prog to record each time it is on manually..........probably saves a lot of frustration with missed recordings, methinks :-)
Shadbolt: Some series links on TVNZ7 and BBC Knowledge also command the T-Box to record repeats. This action has caused some unexpected scheduling conflicts for me, and so I also often just repeat the recording events myself, on these two channels, instead of relying on a Series Link.
lanceanz: Also, starting about a week ago, I've been getting periods of several seconds where the sound stops.
LifeSteala:lanceanz: Also, starting about a week ago, I've been getting periods of several seconds where the sound stops.
I'm having this issue since the update.
Where are you filing your reports?
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