Sure Signal (Femto-Cell)

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jesterpaul

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#449180 17-Mar-2011 11:41

I hope there is an element of humour in that reply coffeebaron!

Anyone have any idea on what the backhaul situation for Huia is really like? Where can we make the most effective"nose" about this situation? (I doubt Vodafone can do much about it)

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johnr

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#449181 17-Mar-2011 11:43

jesterpaul: I hope there is an element of humour in that reply coffeebaron!

Anyone have any idea on what the backhaul situation for Huia is really like? Where can we make the most effective"nose" about this situation? (I doubt Vodafone can do much about it)

Coffeebaron was correct

coffeebaron

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#449223 17-Mar-2011 13:27

johnr:
jesterpaul: I hope there is an element of humour in that reply coffeebaron!

Anyone have any idea on what the backhaul situation for Huia is really like? Where can we make the most effective"nose" about this situation? (I doubt Vodafone can do much about it)

Coffeebaron was correct

Alas no humour; but if humour is what you would like, then I can 100% say there is a big back-haul upgrade going in next week! Yea Right

Unfortunately too, there is no plan on their cabinet upgrades either for this area: www.telecomwholesale.co.nz/maps

Oh, and keeping back on topic, Sure Signal is now sold out!

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jesterpaul

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#449263 17-Mar-2011 15:21

but if humour is what you would like, then I can 100% say there is a big back-haul upgrade going in next week! Yea Right

We could do a Tui ad on that subject then.

Wonder how many subscribers are sharing 4 Mbps out there in Huia / Cornwallis. I'm amazed it goes as well as it does, that being the case!

If you don't change direction you will end up where you are headed

AKT

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#449830 19-Mar-2011 12:02

coffeebaron:
Oh, and keeping back on topic, Sure Signal is now sold out!

Indeed it is, I'm now kicking myself that I didn't get one earlier. Can anyone confirm if more are on the way? My local (first mobile) office said they can't find out until Monday whether or not they can get hold of them.

A

bloodred6366

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#450228 21-Mar-2011 00:22

Hi, long time vodafone user a

From my experience using suresignal for the last month and a bit, it is a great product HOWEVER.....

I believe data is still being added to my broadband usage even though Part 4 of the SureSignal Terms and Conditions located here http://help.vodafone.co.nz/app/answers/detail/a_id/12505
states that "Data used by the Sure Signal device will not use your monthly broadband usage"

Lodged a complaint and vodafone closed it stating there is no problem.

I AM CURIOUS TO KNOW HOW MANY OTHER USERS ARE EXPERIENCING THIS ISSUE?

I personally think that vodafone will remain happy advertising that the suresignal will not use your fixed line broadband data because typical users will prob only use minimal data and those users prob wont bother doing any of their own tests. feel sorry for those with 1GB plans.

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Geese

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#450681 22-Mar-2011 11:45

I see today on the Vodafone Website (which until today said $99/sold out), now is selling the Sure Signal Device version 2.0. Price back up to $349.

johnr

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#450684 22-Mar-2011 11:46

IlDuce: I see today on the Vodafone Website (which until today said $99/sold out), now is selling the Sure Signal Device version 2.0. Price back up to $349.

2.0 is a higer spec device

Geese

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#450687 22-Mar-2011 11:53

johnr:
IlDuce: I see today on the Vodafone Website (which until today said $99/sold out), now is selling the Sure Signal Device version 2.0. Price back up to $349.

2.0 is a higer spec device

I believe you, but in what way? Range is same and number of devices is the same, so what specifically is better about 2.0 version?

johnr

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#450688 22-Mar-2011 11:55

IlDuce:
johnr:
IlDuce: I see today on the Vodafone Website (which until today said $99/sold out), now is selling the Sure Signal Device version 2.0. Price back up to $349.

2.0 is a higer spec device

I believe you, but in what way? Range is same and number of devices is the same, so what specifically is better about 2.0 version?

7.2 to 14.4

hairy1

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#450690 22-Mar-2011 11:58

johnr:
IlDuce:
johnr:
IlDuce: I see today on the Vodafone Website (which until today said $99/sold out), now is selling the Sure Signal Device version 2.0. Price back up to $349.

2.0 is a higer spec device

I believe you, but in what way? Range is same and number of devices is the same, so what specifically is better about 2.0 version?

7.2 to 14.4

???

Has it gone from 7.2 megaflopibytes to 14.4 megaflopibytes?

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ajobbins

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#450698 22-Mar-2011 12:16

johnr:
IlDuce:
johnr:
IlDuce: I see today on the Vodafone Website (which until today said $99/sold out), now is selling the Sure Signal Device version 2.0. Price back up to $349.

2.0 is a higer spec device

I believe you, but in what way? Range is same and number of devices is the same, so what specifically is better about 2.0 version?

7.2 to 14.4

14.4 being a speed many people may not be able to obtain on their line anyway, yet have to pay close to 4x the price for the device?

I'm guessing most people will use WiFi on their devices when at home anyway. You'd be silly not to.

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timmmay

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#450717 22-Mar-2011 13:21

bloodred6366: Hi, long time vodafone user a

From my experience using suresignal for the last month and a bit, it is a great product HOWEVER.....

I believe data is still being added to my broadband usage even though Part 4 of the SureSignal Terms and Conditions located here http://help.vodafone.co.nz/app/answers/detail/a_id/12505
states that "Data used by the Sure Signal device will not use your monthly broadband usage"

Lodged a complaint and vodafone closed it stating there is no problem.

I AM CURIOUS TO KNOW HOW MANY OTHER USERS ARE EXPERIENCING THIS ISSUE?

I personally think that vodafone will remain happy advertising that the suresignal will not use your fixed line broadband data because typical users will prob only use minimal data and those users prob wont bother doing any of their own tests. feel sorry for those with 1GB plans.

Good question, shame it was ignored. I'd suggest you do some really good controlled testing, which will involve turning everything off for at least four hours as billing systems can be slow to catch up. Maybe turn everything off overnight, use a set amount of data in the morning, turn everything off again, then check the usage in the afternoon. It'd be like a holiday from the internet.

johnr

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#450718 22-Mar-2011 13:28

timmmay:
bloodred6366: Hi, long time vodafone user a

From my experience using suresignal for the last month and a bit, it is a great product HOWEVER.....

I believe data is still being added to my broadband usage even though Part 4 of the SureSignal Terms and Conditions located here http://help.vodafone.co.nz/app/answers/detail/a_id/12505
states that "Data used by the Sure Signal device will not use your monthly broadband usage"

Lodged a complaint and vodafone closed it stating there is no problem.

I AM CURIOUS TO KNOW HOW MANY OTHER USERS ARE EXPERIENCING THIS ISSUE?

I personally think that vodafone will remain happy advertising that the suresignal will not use your fixed line broadband data because typical users will prob only use minimal data and those users prob wont bother doing any of their own tests. feel sorry for those with 1GB plans.
?

Good question, shame it was ignored. I'd suggest you do some really good controlled testing, which will involve turning everything off for at least four hours as billing systems can be slow to catch up. Maybe turn everything off overnight, use a set amount of data in the morning, turn everything off again, then check the usage in the afternoon. It'd be like a holiday from the internet.

It was not ignored as the same person posted on the Vodafone NZ forum yesterday

The Sure Signal traffic was Zero rated the issue was related to delayed billing.

timmmay

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#450751 22-Mar-2011 14:57

Good to know, cheers John.

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