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Forums › Vodafone New Zealand › [TelstraClear] Cancellation of service before even being connected


2385 posts

Uber Geek
+1 received by user: 286
Inactive user


Topic # 100762 18-Apr-2012 15:06
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Signed up with Telstraclear the other day. They have not been to the house to do any connection and this is scheduled for tomorrow.

I now want to cancel. Anybody know if this is possible?

I have tried calling the helpdesk on 0508 888 800 but its a nightmare getting through

Cheers

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566 posts

Ultimate Geek
+1 received by user: 2

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TelstraClear

  Reply # 611210 18-Apr-2012 15:23
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Hi BraaiGuy,

If you email me your name and contact details (and the account number if you know it and/or the address the connection is for) I'll ask one of the team to contcat you.

Cheers, Gary



2385 posts

Uber Geek
+1 received by user: 286
Inactive user


  Reply # 611212 18-Apr-2012 15:30
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Thanks for the response. I have sent you a PM with the details.

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