[WXC/VFX] Unlocking VFX locked devices?

Forums › One NZ (including Farmside) › [WXC/VFX] Unlocking VFX locked devices?

Bwooce

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#10443 22-Nov-2006 17:23

Hi,

I'm on the verge of buying another ATA. I am wondering about the reports that Linksys are locking them all to VFX.

I've had some other reports (via Ascent) that unlocked ones are still available, but if I do get a locked one will WxC unlock it for me? I'm paying full price for the ATA so I'm not sure why I wouldn't be allowed, but being beholden to someone to get access to my own equipment isn't a nice feeling.

I fully understand, and agree with, with their closure of the ATAs connected to their network. I could also understand not unlocking subsidised devices (a la Vonage) but this isn't the case for the moment at least.

So:
1. Are Linksys VOIP devices sold in NZ locked to VFX?
2. Will VFX supply unlock codes on a case by case basis to non-customers?

Cheers,
Bruce

grant_k

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#53261 22-Nov-2006 17:40

Bwooce: 1. Are Linksys VOIP devices sold in NZ locked to VFX?

Yes. According to Ingram Micro's web site (who supply Ascent), it says:

This product is bundled with WorldxChange service

i.e. it is locked

Bwooce: 2. Will VFX supply unlock codes on a case by case basis to non-customers?

Phil Moore from WxC gave me an undertaking that if I wanted to disconnect from VFX, he would rewrite my PAP2T with a blank config. so I could get full access to it again.

So far, I have no reason to want to do that. To the contrary in fact, VFX is a great service that blows iTalk out of the water in all respects except Asterisk connectivity.

I guess this is a different situation because you are presumably not currently a WxC customer, but Phil may have a solution for you.

Bwooce: I've had some other reports (via Ascent) that unlocked ones are still available

So far as I know, all the unlocked stock has been sold. One of the other posters on this forum got the last unlocked unit from Acquire a few weeks back after Ascent said they were out of stock.

Another alternative is to buy your ATA from:

www.nicegear.co.nz

(the owner sometimes posts on this forum and says that he sources his product directly from overseas).

sbiddle

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#53264 22-Nov-2006 18:24

Can anybody confirm what Linksys devices being sold by Ingram are being sold locked? Is it only the PAP2's?

grant_k

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#53266 22-Nov-2006 19:09

sbiddle: Can anybody confirm what Linksys devices being sold by Ingram are being sold locked? Is it only the PAP2's?

SPA2102 and PAP2T so far, but others are marked:

Vendor to confirm or 21 Days ETA

so I suspect that the same will apply once they come into stock.

If you want to know the stock levels of any particular item, let me know and I can find out.

coffeebaron

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#53270 22-Nov-2006 19:27

Try purchasing a device with 7 day right of return. When you receive it, don't plug into the Internet. Plug in the power and a phone into one of the phone ports. Dial: **** then 73738# (RESET#) then 1 to confirm. This will factory reset the device, unless VFX have there own special firmware etc.

If that doesn't work, call WorldxChange.

If that doesn't work, return ya box for a refund.

Please post your feedback here on the outcome.

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grant_k

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#53273 22-Nov-2006 19:34

coffeebaron: Dial: **** then 73738# (RESET#) then 1 to confirm. This will factory reset the device, unless VFX have there own special firmware etc.

I think you will find that the VFX config has been flashed into the device as the FACTORY DEFAULTS.

At least that's the case overseas where you can only buy ATA devices that are locked to one particular operator such as Vonage.

GEOMAX

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#53275 22-Nov-2006 19:54

I looked into it earlier when looking for a SPA 3102 and found it far cheaper to buy in Australia or from eBay (US).
This was about $100 cheaper.
cheers,George

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sbiddle

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#53276 22-Nov-2006 20:11

GEOMAX:

I looked into it earlier when looking for a SPA 3102 and found it far cheaper to buy in Australia or from eBay (US).
This was about $100 cheaper.
cheers,George

I got my PAP2 from Australia last year - the retail price there in a store was cheaper than I could get it for wholesale from Ingram.

Bwooce

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#53473 24-Nov-2006 11:25

Well I'm trying the second-hand route for my PAP, right before I saw the new DSE price for PAP2's. Damn.

Who wants to find out if these DSE units are locked or not?

My second-hand unit is unsubsidised, the seller is (hopefully) getting it unlocked from VFX for me. Thanks for your comments guys -- I'm still waiting on Maverick to pop up here and make comforting noises about this unlocking process though.

Cheers,
Bruce

PS Hint for second-hand sellers of VoIP equipment: make sure you get your profile on the box nuked before sending it, or the recipient may end up making calls on your account and/or the recipient may not be able to use it at all.

grant_k

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#53475 24-Nov-2006 11:37

Bwooce:
Well I'm trying the second-hand route for my PAP, right before I saw the new DSE price for PAP2's. Damn.

Who wants to find out if these DSE units are locked or not?

Interesting... The DSE site doesn't actually say that this is a PAP2, but it sure as heck looks exactly like my one.

$98 incl. GST is also a very sharp price! There is around $4.50 margin in it for DSE if they have purchased from IM. Me thinks that DSE have cut some kind of deal here with IM.

I would be pretty sure that these units are locked to VFX as this new price from IM has only been available for the last few days.

Cheers,
Grant.

tonyhughes

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#53499 24-Nov-2006 14:04

check my other post in the WxC forum. I just bought the DSE device.

maverick

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#53512 24-Nov-2006 15:02

Bwooce:
Well I'm trying the second-hand route for my PAP, right before I saw the new DSE price for PAP2's. Damn.

Who wants to find out if these DSE units are locked or not?

My second-hand unit is unsubsidized, the seller is (hopefully) getting it unlocked from VFX for me. Thanks for your comments guys -- I'm still waiting on Maverick to pop up here and make comforting noises about this unlocking process though.

Cheers,
Bruce

PS Hint for second-hand sellers of VoIP equipment: make sure you get your profile on the box nuked before sending it, or the recipient may end up making calls on your account and/or the recipient may not be able to use it at all.

I do POP up now and then between my real job :), The unit in Question has been unlocked but please remember if the service is with us we will lock down the device, we will open up the second line if requested but we do lock down the SIP settings for the reasons I have previously stated in other threads, hope these are the right comforting noise's you want to hear

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

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maverick

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WorldxChange

#53513 24-Nov-2006 15:05

Grant17:
Bwooce:
Well I'm trying the second-hand route for my PAP, right before I saw the new DSE price for PAP2's. Damn.

Who wants to find out if these DSE units are locked or not?

Interesting... The DSE site doesn't actually say that this is a PAP2, but it sure as heck looks exactly like my one.

$98 incl. GST is also a very sharp price! There is around $4.50 margin in it for DSE if they have purchased from IM. Me thinks that DSE have cut some kind of deal here with IM.

I would be pretty sure that these units are locked to VFX as this new price from IM has only been available for the last few days.

Cheers,
Grant.

I can confirm they are locked with our configs

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

Bwooce

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#53550 24-Nov-2006 20:32

Thanks for popping back up Maverick, and it just reminds me how small a world it is that you know of my new(ish) device.

You've given me warm fuzzies, so well done and I hope you have a good weekend.

Cheers,
Bruce