[TelstraClear] Missing that tone?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [TelstraClear] Missing that tone?

JAMMAN2110

871 posts

Ultimate Geek

Trusted

#10522 27-Nov-2006 12:03

Here at home we have TCL providing our landline. I find myself continuosly annoyed at the fact that when your in a call and the other party disconnects that there is NO tone indicated they have done so. It actually sounds like someone is still there only not talking.
Does anyone else have this issue?

freitasm

BDFL - Memuneh
79250 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#53802 27-Nov-2006 12:05

No, I haven't noticed this. But must try... Trying...

Yes, it happens here too...

tonyhughes

Hawkes Bay
8476 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#53803 27-Nov-2006 12:07

So let me get this straight....

You are talking, and people just hang up on you without saying anything?

Does this happen to you often?

Your issue may very well lie outside of TCLs control James...

JAMMAN2110

871 posts

Ultimate Geek

Trusted

#53804 27-Nov-2006 12:10

LIES!
It happened just now, got a "reminder call" about a WOF - It's IMPOSSIBLE to tell that they have hung up!
I feel a call to TCL coming on..

lchiu7

6470 posts

Uber Geek

Trusted

#53806 27-Nov-2006 12:12

People don't hang up on me :-)

But what I do like about TCL phone service (courtesy I think of the Nortel switches they use) is that if you don't hang up the phone properly, a loud repeating tone emits from the headset to remind you. I don't recall the Telecom phones doing that

Slightly off topic, given the versatility of the Nortel DMS100 boxes, I wish TCL offer a service to block incoming calls which have no caller ID (or to ask the caller to provide a number). It would go a long way to blocking off those pesty sales people who often call with caller ID blocked lines. I would pay for that service (I already pay for callerID)

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

freitasm

BDFL - Memuneh
79250 posts

Uber Geek

Administrator

ID Verified

Trusted

Geekzone

Lifetime subscriber

#53807 27-Nov-2006 12:14

True... I think the loud tone comes after two or three minutes. I forgot about that.

JAMMAN2110

871 posts

Ultimate Geek

Trusted

#53809 27-Nov-2006 12:17

Yes I've experienced this tone

But I still want one to say when a call has ENDED! Or is this just a conspiracy to keep our phones off hook so we make less calls and they can just make money off line rental? ..

Nety

2584 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#53810 27-Nov-2006 12:23

I also am a little concerned that you have people hanging up on you without saying something like.. "ok see ya".

One thing I wish they would do is provide a signal to say that you have a message waiting. It is possible my phone supports it but Telstra do not. I don't know if Telecom do.

Media centre PC - Case Silverstone LC16M with 2 X 80mm AcoustiFan DustPROOF, MOBO Gigabyte MA785GT-UD3H, CPU AMD X2 240 under volted, RAM 4 Gig DDR3 1033, HDD 120Gig System/512Gig data, Tuners 2 X Hauppauge HVR-3000, 1 X HVR-2200, Video Palit GT 220, Sound Realtek 886A HD (onboard), Optical LiteOn DH-401S Blue-ray using TotalMedia Theatre Power Corsair VX Series, 450W ATX PSU OS Windows 7 x64

Equinox IT

Cloud spending continues to surge globally, but most organisations haven’t made the changes necessary to maximise the value and cost-efficiency benefits of their cloud investments. Download the whitepaper From Overspend to Advantage now.

JAMMAN2110

871 posts

Ultimate Geek

Trusted

#53812 27-Nov-2006 12:37

Ok really, people say goodbye .. you just can't tell if they actually hung up or not

These tones we do get here:

Message tone
The dial-a-number-now tone
Phone off hook tone (described above)

We just don't get a hang up tone

sbiddle

30853 posts

Uber Geek

Retired Mod

Trusted

Biddle Corp

Lifetime subscriber

#53813 27-Nov-2006 12:38

The Nortel gear doesnt have a regular Telecom disconnect tone, merely silence with the loud tone after a while so you know your phone is off the hook.

It also took TCL years to work out how to do Clear Forward/Answer Reversal on their switch. Because most PSTN hardware will detect the TCNZ disconnect tone as a disconnect the line would be hung up by most PBX's or answerphones. Because TCL didn't have this the phone couldn't detect the disconnect. If you're a TCL business customer you can now get this provisioned on your line, if you're a residential customer you're just out of luck..:-)

The Nortel switches TCL have are awesome, it's just a shame they use about 1% of the functionality they have!

Nety

2584 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#53814 27-Nov-2006 12:40

Does anyone though? I know that if you lose signal on your cell it does not tell you (which can be very annoying if you carry on talking).

JAMMAN2110

871 posts

Ultimate Geek

Trusted

#53817 27-Nov-2006 12:56

Wha? I hate to tell you but your phone just sucks...

bradstewart

4335 posts

Uber Geek

Retired Mod

Trusted

Lifetime subscriber

#53818 27-Nov-2006 12:59

JAMMAN2110: Wha? I hate to tell you but your phone just sucks...

What about yours? I thought that was the whole point of this thread?

Actually I do find that to be a pain. Mobile calls ends either because of a hang up or loss of reception but theres nothing to alert you the call has ended.

JAMMAN2110

871 posts

Ultimate Geek

Trusted

#53845 27-Nov-2006 16:33

My families landline sucks.. I barely use it

My awesome cellular commication device (aka phone) alerts you when calls end.. for whatever reason..

lchiu7

6470 posts

Uber Geek

Trusted

#53873 27-Nov-2006 20:10

sbiddle: ...

The Nortel switches TCL have are awesome, it's just a shame they use about 1% of the functionality they have!

Reinforcing my point above. The DMS100 are very capable switches so putting in blocking calls with no callerID should be easy. We should find a way to make our voice heard. From distant memory the primary switches used in the US were either AT&T 5AESS or Nortel DMS100's - both equally capable switches. Where as Telecom NZ used some pretty old gear ( can't remember now but used to know folks who worked on their development that had to bludgeoned to provide advanced services!)

Staying in Wellington. Check out my AirBnB in the Wellington CBD. https://www.airbnb.co.nz/h/wellycbd PM me and mention GZ to get a 15% discount and no AirBnB charges.

JAMMAN2110

871 posts

Ultimate Geek

Trusted

#53874 27-Nov-2006 20:12

We will be in contact with TCL tommorow.

May our patience while on hold be with us!