Hi There!
Anyone here know what the acceptable number of DSL outages a day or week are from VF's perspective?
I have a client we moved from his Wired Country connection to a DSL Connection and since moving his connection has been considerably less stable, the opposite of what I would expect. We called and were told unless it was > 10 times a day they won't investigate, but the client isn't really happy they are losing their connection 2-3 times a day on average during working hours. I think there is a splitter issue (They have a master splitter) or a line issue as it's the DSL that is dropping.
Cheers