Wholesale UBS vs Redzone ULL

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Wholesale UBS vs Redzone ULL

trakman

162 posts

Master Geek

#106800 31-Jul-2012 18:54

Background:

poor speeds on Telecom > poor speeds on Orcon > now getting great speeds on new Vodafone connection.

I want to try the Redzone out.

Questions:

1. What does changing to the redzone technically do?

Do I lose this 'fast' port I'm on? (my understanding could be wrong here)
This wholesale backhaul snappy as.

From searching this forum most people seem to get improvements.

If my sync rate dives and/or my throughput worse, can I get changed back easily without drama or cost?

johnr

19282 posts

Uber Geek
Inactive user

#664839 31-Jul-2012 19:03

If the speeds are great now why change anything? leave it how it is

John

sbiddle

30853 posts

Uber Geek

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Biddle Corp

Lifetime subscriber

#664842 31-Jul-2012 19:04

If you've only just signed up to VF and were in a Red Zone coverage area they would have put you on a ULL connection. The fact you're on a wholesale connection indicates you aren't, so moving would probably delvier a worse service.

Without knowing your location and whether you're cabinetised it's impossible to answer your question, but your statement above doesn't really make a lot of sence. Your slow speeds had to be clearly caused by ISP issues rather than cabling, and this would make you the first Telecom customer in the last 3 or so years (since Big Time was canned) that I've heard or or posted on GZ with a speed issue.

trakman

162 posts

Master Geek

#664861 31-Jul-2012 19:20

@sbiddle
I put my address in when doing a dummy run of signing up on Vodafone's website: I'm in the Redzone.
One of the reasons I decided to move was to get off Telecom's gear and the price was right.
3 or 4 days after signing up the CSR told me I going to get a UBS connection WTF!
So that's not what I wanted and it's gonna be $10 more expensive; false advertising!

I'm on the Airedale St Exchange ~ 1.7km away.
I have a direct connection, so not cabinetized - but some parts of my area have been.

I used to smoke 16Mbps from this same address on Orcon Gold+ about a year ago.
I think I could get back there.

Without anyone explaining the technical side of the change I can't make an informed decision.
Is anyone had any experiences with the redzone that will help me decide?

trakman

162 posts

Master Geek

#664862 31-Jul-2012 19:23

@johnr - can I be put back on UBS easily if the Redzone bites?

coffeebaron

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#664895 31-Jul-2012 20:08

Post your line stats including SNR margin. You might already be on the Red Zone.

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trakman

162 posts

Master Geek

#664896 31-Jul-2012 20:10

haha that would be funny if I was - is there a definitive way to know?

coffeebaron

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#664901 31-Jul-2012 20:15

trakman: haha that would be funny if I was - is there a definitive way to know?

Noise margin = 11.6dB, not equal to being on Red network. Would be 6dB if on Red.

Anyway, read my other post on other thread. You could in theory swap back to Telecom and get the same speeds now. Looks like you did have a bad cable pair, and Vodafone - Chorus stuff up getting you connected actually was a good thing.

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trakman

162 posts

Master Geek

#664985 31-Jul-2012 21:50

yeah i agree, most likely a bad cable pair!
That's why I'm thinking I could go back to my 16+Mbps if I went to the redzone or does that involve a new cable pair? :3

Ragnor

8223 posts

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#665760 1-Aug-2012 22:12

If you are connected directly to an exchange that Vodafone have equipment in it's probably worth getting them to change you to be served off their own equipment.

However if you are connected to a cabinet (where they don't have gear installed) it would be a big downgrade in line rate.

Chorus Service Availability Tool will tell you whether you are on a cabinet or exchange
http://chorus.co.nz/sat

trakman

162 posts

Master Geek

#665781 1-Aug-2012 22:43

thanks Ragnor, I'm def. NOT on a cabinet - I am directly connected to the AK exchange.

Jaxar

383 posts

Ultimate Geek

#667013 3-Aug-2012 14:40

Changing from wholesale to red and back again usually involves changing cable pairs which based on what has been discussed so far seems like a potential issue on your end.

The work involved is not a your flick a switch type job which naturally means there is more room for things to possibly go wrong. Obviously we do our best to prevent these sort of things but mistakes or unanticipated issues can occur.

From a technical point of view the work in either direction usually involves porting of a phone number and a tech to go out. There would usually be some small down time as well usually under an hour from what I am told.

Can you do this? As you've indicated you are not on a cabinet the answer is most likely to be yes, barring the provisioning people doing the work finding some reason we have not considered here.

Please note: I have a professional bias towards Vodafone.

trakman

162 posts

Master Geek

#669554 8-Aug-2012 12:08

Now on the Redzone, this is now back to how I had a year ago on Orcon Gold+
Very happy to see these sync rates. Will do some throughput testing when I get home tonight.