[TelstraClear] Traffic to new Crashplan DC SYD goes to US first?

Forums › One New Zealand (including Vodafone, WxC, Farmside) › [TelstraClear] Traffic to new Crashplan DC SYD goes to US first?

freitasm

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#108602 2-Sep-2012 18:53

Crashplan has announced the opening of its new Sydney Datacentre, and trying to get a bit faster uploads I decided to take the plunge, reset my existing backup and upload everything again - only way of doing it, since they don't have a "move" function for the data currently in the US.

The interesting thing is that using TelstraClear I see this:

Tracing route to baa-syd.crashplan.com [103.8.239.3] over a maximum of 30 hops:

1 1 ms 1 ms 1 ms srp521w [192.168.2.1]
2 * * * Request timed out.
3 15 ms 14 ms 41 ms lo0.internet.ivpn.pe25.telstraclear.net [218.101.61.124]
4 19 ms 19 ms 18 ms ie2-g-0-0-0.telstraclear.net [203.98.50.2]
5 18 ms 71 ms 25 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]
6 144 ms 146 ms 148 ms te7-3.ccr01.sjc05.atlas.cogentco.com [38.122.92.105]
7 144 ms 144 ms 147 ms te4-2.mag01.sjc03.atlas.cogentco.com [154.54.82.94]
8 203 ms 204 ms 198 ms 38.104.138.90
9 206 ms 205 ms 200 ms ip-250-139-161-203.static.pipenetworks.com [203.161.139.250]
10 * * * Request timed out.
30 * * * Request timed out.

Trace complete.

Am I reading this right? Is the traffic to Sydney going to the US first? Something with routes? Looking at cdn.geekzone.co.nz which is also hosted in Sydney I see a completely different route:

Tracing route to geekzone.co.nz [108.162.203.66] over a maximum of 30 hops:

1 1 ms 1 ms 1 ms srp521w [192.168.2.1]
2 * * * Request timed out.
3 11 ms 5 ms 23 ms lo0.internet.ivpn.pe25.telstraclear.net [218.101.61.124]
4 30 ms 22 ms 23 ms ie2-g-0-0-0.telstraclear.net [203.98.50.2]
5 19 ms 30 ms 26 ms ge-0-2-0-1.xcore1.acld.telstraclear.net [203.98.50.251]
6 19 ms 26 ms 23 ms 210.80.27.5
7 25 ms 29 ms 24 ms 0.xo-1-0-0.xt3.akl1.alter.net [210.80.35.9]
8 43 ms 49 ms 48 ms 210.80.51.81
9 45 ms 44 ms 45 ms ge-2-0-0.br1.syd6.alter.net [210.80.32.198]
10 43 ms 43 ms 44 ms 203.103.244.190
11 65 ms 45 ms 43 ms cdf-0011.asianetcom.net [203.192.167.86]
12 49 ms 45 ms 44 ms 108.162.203.66

Trace complete.

If this is the case, moving my backup target to Australia has done nothing for me - might even make it slower actually.

l43a2

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#680506 2-Sep-2012 19:14

i think its just telstra clear, seems to go to Sydney without hitting US first

Behodar

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#680512 2-Sep-2012 19:22

Looks like a TCL issue because I'm on Fyx:

traceroute to baa-syd.crashplan.com (103.8.239.3), 64 hops max, 52 byte packets
1 10.0.1.1 (10.0.1.1) 6.141 ms 2.357 ms 0.726 ms
2 192.168.1.1 (192.168.1.1) 4.702 ms 4.298 ms 16.959 ms
3 lo81.lns1.alb.fyx.co.nz (124.198.199.90) 18.208 ms 20.075 ms 19.833 ms
4 gi4-16.cr1.alb.maxnet.net.nz (123.100.64.140) 21.674 ms 22.445 ms 19.976 ms
5 gig-0-3-0-19-2241.scr01.alb01.akl.vocus.net.nz (124.198.198.41) 20.514 ms 22.924 ms 19.382 ms
6 gig-0-0-1-165.sbr01.akl02.akl.vocus.net.nz (124.198.198.161) 21.580 ms 24.254 ms 25.792 ms
7 pipe.ape.net.nz (192.203.154.149) 22.408 ms 20.592 ms 18.136 ms
8 ve2014.rn-639gardeners-cer-01.pipenetworks.com (121.101.138.108) 47.568 ms 44.820 ms 47.464 ms
9 ip-250-139-161-203.static.pipenetworks.com (203.161.139.250) 71.547 ms 71.818 ms 72.551 ms
10 * * *

Ragnor

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#680608 3-Sep-2012 00:43

There probably isn't a shorter more direct path to Pipe Networks on Telstraclear due to peering and interconnection arrangements.

On Telecom the route goes fairly indirectly (Telecom > Global Gateway > Optus > TPG > Pipe Networks) but it's still NZ > AU

Tracing route to baa-syd.crashplan.com [103.8.239.3] over a maximum of 30 hops:
5 37 ms 38 ms 38 ms ae4-10.akbr5.global-gateway.net.nz [202.37.244.221]
6 38 ms 36 ms 36 ms ae1-2.akbr4.global-gateway.net.nz [202.50.232.77]
7 75 ms 61 ms 61 ms xe6-0-0.sgbr1.global-gateway.net.nz [202.50.232.10]
8 63 ms 61 ms 61 ms xe2-0-0-2.sgbr2.global-gateway.net.nz [202.50.232.246]
9 63 ms 61 ms 61 ms vlan556.52gdc76f02.optus.net.au [59.154.21.137]
10 81 ms 64 ms 71 ms 61.88.227.83
11 63 ms 62 ms 64 ms 119.225.9.26
12 64 ms 64 ms 63 ms syd-sot-ken2-crt1-ge-0-0-0.tpgi.com.au [203.29.135.225]
13 64 ms 63 ms 63 ms syd-sot-ken2-crt1-ge-0-0-0.tpgi.com.au [203.29.135.225]
14 * * * Request timed out
15 64 ms 65 ms 63 ms ip-250-139-161-203.static.pipenetworks.com [203.161.139.250]

Any NZ ISP using Vocus for transit would have a pretty direct route like the Fyx one posted above.

Would be interesting to see a tracert on Snap (uses Telstraclear for transit) and Orcon (uses odyssey networks).

mjb

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#680627 3-Sep-2012 07:50

Snap:

 
2  20.17.69.111.static.snap.net.nz (111.69.17.20)  22.249 ms  21.709 ms  23.251 ms 
3  24.17.69.111.static.snap.net.nz (111.69.17.24)  23.628 ms  23.937 ms  24.565 ms 
4  * * * 
5  * * * 
6  snap.ape.net.nz (192.203.154.120)  39.622 ms  36.666 ms  37.189 ms 
7  pipe.ape.net.nz (192.203.154.149)  37.705 ms  41.136 ms  36.113 ms 
8  ve2014.rn-639gardeners-cer-01.pipenetworks.com (121.101.138.108)  62.102 ms  63.026 ms  65.606 ms 
9  ip-250-139-161-203.static.pipenetworks.com (203.161.139.250)  66.149 ms  66.586 ms  69.632 ms

(MF: *please* can we have [pre][/pre] ? This is a geek site afterall

edit: vvvv wow, look at that ;) )

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freitasm

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#680638 3-Sep-2012 08:33

You use [code] tags.

LennonNZ

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#680677 3-Sep-2012 09:46

It looks like crashplan have a pipe connection in AU and pipe advertise a lot of their network at APE thus people connection via APE go that way and it is a lot better.

Companies like TelstraClear/GlobalGateway don't peer @ APE with everyone else thus they go the "long way".

freitasm

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#680681 3-Sep-2012 09:54

LennonNZ: It looks like crashplan have a pipe connection in AU and pipe advertise a lot of their network at APE thus people connection via APE go that way and it is a lot better.

Companies like TelstraClear/GlobalGateway don't peer @ APE with everyone else thus they go the "long way".

Oh, crap.

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Zeon

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#680721 3-Sep-2012 10:39

Telstra and Telecom's peering arrogance is causing this issue for you. Go with an ISP who openly peers and don't take the transit route but the far faster peered route.

Speedtest 2019-10-14

Ragnor

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#680735 3-Sep-2012 10:58

Doubt he wants to give up 100Mbit cable until UFB is in his area so there is no other option than Telstraclear.

Hopefully Vodafone goes with their peering policy rather than Telstraclear's once they consume Telstraclear.

Route traffic to that address over a local vpn hosted in NZ host that peers maybe.. could run a vpn on your geekzone servers.

freitasm

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#680737 3-Sep-2012 11:03

That's an idea... But then we will increase the Geekzone server traffic utilisation (in-out) until I finish uploading my backups. Not a resource I want to use for this :(

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#680746 3-Sep-2012 11:22

Why not get a connection to APE and then peer with everyone yourself? a Gig Connection to APE is not that expensive as you may think especially if Citylink are in the same DC as yourself.. (Which they might be).

freitasm

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#680749 3-Sep-2012 11:25

I'm pretty sure there's no connections problem for Geekzone itself. I am talking about my own home usage.

Ragnor

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#680754 3-Sep-2012 11:41

Astrill and Overplay have NZ servers iirc... probably more of the cheap international vpn providers do also.