Vodafone 3G issue in Wgtn area - outbound SMS not working.

Forums › One New Zealand (including Vodafone, WxC, Farmside) › Vodafone 3G issue in Wgtn area - outbound SMS not working.

sbiddle

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#11003 25-Dec-2006 10:52

For anybody reading this there is obviously some sort of network issue in the Hutt Valley which I am assuming is potentially more widespread. Currently it doesn't seem possible to send any SMS's while in 3G mode - switching your phone to GSM mode works fine... Bit of a whierd issue considering they both use the same SMSC.

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#56323 25-Dec-2006 12:25

I'm on the Miramar peninsula and I sent a message at about 10am this morning. I can't be sure whether the recipient got it because I wasn't expecting a reply, but I didn't receive any sort of error message. My phone would have been operating in 3G mode at the time.

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#56325 25-Dec-2006 13:03

i had the same problems in tawa, switched over to gsm only and its gonig well

sbiddle

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#56326 25-Dec-2006 13:15

Problem is still occuring. Everything else works fine except for 3G SMS. There are probably a lot of very annoyed people who can't send SMS's today and won't know that switching back to GSM works fine, it's not a good day for a significant network issue to occur!

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#56327 25-Dec-2006 13:39

But do you get any error message or the phone just fails to send a message? If no error is shown, most people will be unaware, unless they expect a reply...

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#56328 25-Dec-2006 14:46

You get an error message coming up saying message send failed or words to that effect depending on the brand of mobile.

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#56331 25-Dec-2006 16:49

I have been also having the text issues and all mates in the area have had never ending problems with the umts network all this weekend..... I'm very unimpressed with vodafones hopelessly unreliable network. Seems to be one problem after another for them. I wonder what is wrong? They really need to get something sorted out.... They are as unreliable as i hug..... Oh THAT'S right-! They are owned by vodafone too! This post was posted from opera mini running on java on a nokia 6234 on the gprs network.

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#56335 25-Dec-2006 18:51

This issue should now have been resolved. There was an issue earlier today with 3G network and SMSC's and ALOT of congestion (it is christmas day after all)

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sbiddle

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#56337 25-Dec-2006 19:06

cranz: This issue should now have been resolved. There was an issue earlier today with 3G network and SMSC's and ALOT of congestion (it is christmas day after all)

I tried to send one about 10 mins ago and it failed. Just tried the 3 phones in the house again and they all failed.

cranz

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#56338 25-Dec-2006 19:32

Is this continuous or will it work after ~3 retries? have you also tried reverting to GSM instead of UMTS in your phones network mode settings - this can be a temporary work around

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#56340 25-Dec-2006 20:27

I am still having this problem with my Nokia 6234 - I'm in Henderson, Auckland. GSM is fine but 3G is definitely not working.

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#56342 25-Dec-2006 21:19

I called Vodafone this morning about this issue, they told me there is more than expected congestion on their network due to the new text bundles being offered on PrePay plus the fact it's Christmas Day, they also said that there was over 2 million text messages blocking up the network that hadn't yet been delivered. This was at 10AM, guy told me should ease off after 12, hopwever i still had problems sending text msgs at 3PM - in Auckland.

cranz

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#56347 25-Dec-2006 23:52

What about at 21.19 (time of post) what were your issues then, this would be more helpful than what was happening at 3pm.

There was no longer a back log of messages (resolved at ~12pm) but there seems to be an intermittent issue with UMTS and sending TXT messages (although seems to be resolved for me)

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#56351 26-Dec-2006 00:35

Its fine now, i was reporting on what happened earlier.

sbiddle

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#56354 26-Dec-2006 06:33

cranz: What about at 21.19 (time of post) what were your issues then, this would be more helpful than what was happening at 3pm.

There was no longer a back log of messages (resolved at ~12pm) but there seems to be an intermittent issue with UMTS and sending TXT messages (although seems to be resolved for me)

I was still getting the same error message I had all day. Problem seemed to resolve itself around 10pm.

If there was overloading on the network how come messages sent from the GSM network where going through and being deliverd instantly?

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#56356 26-Dec-2006 10:04

Ahah.
That explains my problem yesterday.
Im in Hamilton and I got the couldnt send txt message too-some got through ok-funny they were going to 027 network phones.
But I had a feeling it was something to do with Christmas day overload.

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