[TelstraClear] A better deal with Telstra?

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DarthKermit

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#111598 8-Nov-2012 16:16

Currently we're paying $6.99 gor a 10 GB usage pack and $79.99 for call local + broadband a month. So that's $87 before any toll calls we might make.

Do any of you guys with TCL have a better value package?

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nzbnw

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#714240 8-Nov-2012 16:28

Not with TCL, and assuming you mean for home use, but Telecom are offering 30GB for all of 2013 for $75 inclusing landline.

Some other providers have similar offers, however I think most of TCL's offers are for new customers primarily (happy to be corrected);

http://www.telecom.co.nz/packages/packages/plansandpricing/?pid=int429

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DarthKermit

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#714246 8-Nov-2012 16:50

Hi, yeah I mean for home use.

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antoniosk

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#714251 8-Nov-2012 17:02

Have you called TCL and asked?

________

Antoniosk

DarthKermit

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#714254 8-Nov-2012 17:07

antoniosk: Have you called TCL and asked?

Not yet. I thought I'd get some feedback from other users first,

Whatifthespacekeyhadneverbeeninvented?

Ruphus

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#714274 8-Nov-2012 17:38

How about Vodafone Choice now that VF have bought TCL? 40GB data, home phoneline, 5 bestmates for home calling and sky discounts.

NonprayingMantis

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#714284 8-Nov-2012 17:48

all the telstraclear offers are for new customers only.

Virtually every oither ISP has offers that are significantly better than what you are paying right now. Take your pick.

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TelstraClear

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#714537 9-Nov-2012 09:47

If you call and talk to one of the team they will be able to work on a package that suits your needs, whether you're a new or an existing customer. 0508 888 800

Cheers, Gary

D1023319

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#714732 9-Nov-2012 15:06

TelstraClear: If you call and talk to one of the team they will be able to work on a package that suits your needs, whether you're a new or an existing customer. 0508 888 800

Cheers, Gary

Gary - I dont see any point in anyonce contacting your team.

I have been a customer since early 1990's.
I am on homeplan wwith TV - 40GB broadband and Phone. so is costing me $155 + esp as we used the break cap frequently .

As my home usage has increased I called your call centre for options - loyalty program.
[Incident 121024-000292]

The only answer I could get was - wait until my current discount on T-Box introductory period ended and then call back. but in mean time I had to increase my cap @ $$.

Personally it was clear to me - the message is stay with telstra while it provides you with value for money or go elsewhere when a better offer comes up.

so for the future -

I looked at Telecom = $85 for 50GB and phone
Sky basic @ $50
so looks like a get better value if I go elsewhere???
Or are my prices wrong anyone?????.

Once UFB hits Hataitai - that may be the time for me to look at alternatives.

itxtme

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#714794 9-Nov-2012 16:17

TelstraClear: If you call and talk to one of the team they will be able to work on a package that suits your needs, whether you're a new or an existing customer. 0508 888 800

Cheers, Gary

Didnt work for me, I wanted something similar (as an inhome user) to the current promotion, was happy to sign a contract, and the best they could offer me was the same bandwidth with a phone for $26.00 a month dearer, and then I would have had to pay extra for voicemail, caller id and call waiting, - all of which I get standard on my phone. Sorry but the retention sucks... Hows about a deal for signing up to 12 months of warpspeed? I dont need a phone service where I have to pay for basic functions!!

jermsie

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#717023 14-Nov-2012 13:26

Bear in mind TelstraClear will not be offering any new deals for at least 6 months — customer rep.

– J

CourtJester

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#723350 27-Nov-2012 05:36

TelstraClear: If you call and talk to one of the team they will be able to work on a package that suits your needs, whether you're a new or an existing customer. 0508 888 800

Cheers, Gary

There is a vanishingly small chance of getting any kind of competitive deal from TelstraClear especially if your in a cable network only area. As for helpful residential ustomer care forget it.
Telstraclear business support do provide basic friendly support however - though also pricey.

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Lias

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#723589 27-Nov-2012 12:52

D1023319:
Or are my prices wrong anyone?????.

Sounds about right to me.. here's the comparisons I did..

TelstraClear Tbox + Sky + Phone + 100gb HFC = $214.95

vs

Sky + MySky + Orcon Unlimited DSL = $163.12
Sky + MySky + Slingshot Unlimited DSL = $172.12
Sky + MySky + Telecom 500gb DSL = $184.12

Every time I look at those numbers I wonder why I haven't left yet.

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ir1141

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#723667 27-Nov-2012 15:00

Lias: Sounds about right to me.. here's the comparisons I did..

TelstraClear Tbox + Sky + Phone + 100gb HFC = $214.95

vs

Sky + MySky + Orcon Unlimited DSL = $163.12
Sky + MySky + Slingshot Unlimited DSL = $172.12
Sky + MySky + Telecom 500gb DSL = $184.12

Every time I look at those numbers I wonder why I haven't left yet.

Same here. I signed up to T-box probably about six months ago on a two year contract (already had cable internet with Telstra, been a customer for about six years), it is the two year contract keeping me tied into TelstraClear. (luckily I haven't had any issues with T-box believe it or not! other than it being ridiculously slow)

I talked to a guy who works for Telstra and he said to wait six months as there will be new deals when Vodafone takes over, but that is a long time really, when you are paying more than you should be

ajw

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#725804 2-Dec-2012 16:38

Hopefully the integration process will be sped up.

http://www.stuff.co.nz/business/industries/8020286/Vodafone-Telstra-begin-integration