Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


166 posts

Master Geek
+1 received by user: 14


Topic # 111770 14-Nov-2012 14:56
Send private message

Hey guys,

I just got convinced to port my number from my voda plan to a Telecom one.

So port is all done smoothly now I want to pay my Vodafone bill but I can't login online or through the app with my phone number anymore (I am guessing due to the port).

I don't think I associated an email with the online login - or at least I can't figure out which it is.



Sooo, how do I give Vodafone my money?



Filter this topic showing only the reply marked as answer Create new topic
I iz your trusted friend
5791 posts

Uber Geek
+1 received by user: 138

Mod Emeritus
Trusted
Lifetime subscriber

  Reply # 717094 14-Nov-2012 15:08
Send private message

You can call the CSR and ask how to pay.




Internet is my backyard...

 

«Geekzone blog: Tech 'n Chips Takeaway» «Personal blog: And then...»

 

Please read the Geekzone's FUG

 


19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 717098 14-Nov-2012 15:11
Send private message

Over the phone call 0800 800 021 a staff member in our 100% New Zealand based / Vodafone employed call centre will be happy to help

http://help.vodafone.co.nz/app/ask



166 posts

Master Geek
+1 received by user: 14


  Reply # 717123 14-Nov-2012 15:35
Send private message

Okay thanks - my only question there is what happens if the contract was not in my name? Will they still let me pay it.

19282 posts

Uber Geek
+1 received by user: 2600
Inactive user


  Reply # 717127 14-Nov-2012 15:37
Send private message

Give them the account number and it should be no issue, You just advise them you want to pay what is owing

I take it you know the PIN?



166 posts

Master Geek
+1 received by user: 14


  Reply # 717142 14-Nov-2012 15:41
Send private message

Thanks John - much appreciated.

41 posts

Geek
+1 received by user: 4

Trusted
Vodafone NZ

  Reply # 717470 15-Nov-2012 08:35
Send private message

Johns right you won't be able to pay via the manage your account method as it will have been disabled when your phone number left our network (we have raised this with our online team). For this payment I would recommend either call us to make a one off payment or if you like PM me and I'll be happy to call you. The other option is take your final invoice into a post shop and pay over the counter with them.




Vodafone staff. You'll see me on the @vodafoneNZ twitter account and Vodafone NZ facebook page signing off as ^CB

1917 posts

Uber Geek
+1 received by user: 110


  Reply # 721194 22-Nov-2012 10:29

Sorry to be a troll, but Vodafone is a company all about communications, you.have.a.phone.
Why didn't you think to call them?

Filter this topic showing only the reply marked as answer Create new topic

Twitter »

Follow us to receive Twitter updates when new discussions are posted in our forums:



Follow us to receive Twitter updates when news items and blogs are posted in our frontpage:



Follow us to receive Twitter updates when tech item prices are listed in our price comparison site:





News »

The Warehouse leaps into the AI future with Google
Posted 15-Aug-2018 17:56


Targus set sights on enterprise and consumer growth in New Zealand
Posted 13-Aug-2018 13:47


Huawei to distribute nova 3i in New Zealand
Posted 9-Aug-2018 16:23


Home robot Vector to be available in New Zealand stores
Posted 9-Aug-2018 14:47


Panasonic announces new 2018 OLED TV line up
Posted 7-Aug-2018 16:38


Kordia completes first live 4K TV broadcast
Posted 1-Aug-2018 13:00


Schools get safer and smarter internet with Managed Network Upgrade
Posted 30-Jul-2018 20:01


DNC wants a safer .nz in the coming year
Posted 26-Jul-2018 16:08


Auldhouse becomes an AWS Authorised Training Delivery Partner in New Zealand
Posted 26-Jul-2018 15:55


Rakuten Kobo launches Kobo Clara HD entry level reader
Posted 26-Jul-2018 15:44


Kiwi team reaches semi-finals at the Microsoft Imagine Cup
Posted 26-Jul-2018 15:38


KidsCan App to Help Kiwi Children in Need
Posted 26-Jul-2018 15:32


FUJIFILM announces new high-performance lenses
Posted 24-Jul-2018 14:57


New FUJIFILM XF10 introduces square mode for Instagram sharing
Posted 24-Jul-2018 14:44


OPPO brings advanced technology to the smartphone market with new device
Posted 24-Jul-2018 09:20



Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.