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Forums › Vodafone New Zealand (including Vodafone, WxC, Farmside) › [WXC/VFX] WAG54GP2V2 restarting and strange audio
numberonekiwi

144 posts

Master Geek


#11369 18-Jan-2007 11:27
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I am having problems still with the above service last night I tried to phone a friend in London UK and the person who answered the call could hardly hear me voice is usually good but sometimes there is a very slight delay or echo  but the main issue being that consistantly the modem will drop the DSL Internet connection ie the internet light will not be on but the DSL light still is as well as the two phone ports but at this stage I will have no Dial tone
On some occasions the modem will actually reboot itself but most times it will reconnect without restarting
I am using the latest firmware from linksys so I dont believe that is a problem unless xnet use a different firmware

My ISP is Woosh broadband unlimited/unlimited but usually connect around 4000Kb/s give or take 200 I also have done a full reset holding in the reset button until the device reboots 

Has anyone an Idea that I can do do improve connectivity as this constant droping on internet will could eventually cause a dropped call or prevent me from recieving phone calls from people

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coffeebaron
5738 posts

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  #58246 18-Jan-2007 11:47
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Sounds like an ADSL line problem (although possibly faulty WAG54GP2V2, but much less likely). First plan of attack would be to call Telecom faults 120 (from a different phone e.g. mobile). Explain you are having Internet connection problems and if they can test the line. If they confirm there is a fault on the line you can proceed with that line of troubleshooting with them. If they see no fault, then pursue troubleshooting with Woosh.

The upshot: your problem seems to be ADSL related, therefore this will affect your VFX or other VOIP service.




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