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405 posts

Ultimate Geek

#113977 3-Feb-2013 18:07
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My new years resolution was to finally get off my chuff and go VOIP to save $$$$ after investigating it for a while.

I like the look of Xnet and they were quick to answer questions but I'd appreciate your spin on this.

I was looking at moving to a TP Link WR1043ND as I wanted to limit the kids bandwidth to 15GB each pm.  However it doesnt have a VOIP connector input on back. (noting you can get a adaptor that would use up a port).

XNET recommend a SRP521 router which a lot of reviews say is over the hill and over priced.

Should I go with the TP Link or grit teeth and go with SRP521?????

Do you have any thoughts on the following answers provided to my questions?
I should say I am surprised that a android smartphone cant easily access the Xnet / WxC service via wifi.


- Are there smartphone apps that would allow personal cell phone to

answer / make home calls****

Yes. In order to use them you would need to be on our Open VFX service.
This means that you are using an unsupported device, or in this case
unsupported software, and we would send you the settings required to set
this up but would not be able to assist you with the setup on the
Helpdesk. This is opposed to the standard VFX service where the only
setup required is that you input a web address into the profile rule
section of your supported device, for example the SRP521, and the setup
is complete.

- can any standard home answerphone be plugged into your approved router

Yes, anything that worked on a standard analog phone line will work on a
digital line with the exception of medical alert bracelets, sky
television and analog monitored alarms.

- can I cut my existing current phone wire, add a standard phone plug
and plug that into your approved router SRP521****

If by this you mean can you wire the SRP521 phone port into your house
internal wiring then yes. I could not supply you with any further
details unfortunately but an electrician would be able to help you with

- whats a typical GB usage of the average home phone****

We have 2 call quality codecs available, on the lower quality codec a 30
minute call would be 7mb, on the higher quality codec 10 minutes would
be 7mb.

- Can your approved wireless router SRP521 manage bandwith allocation to
various connected devices****

The SRP521 does have QoS (quality of service) options which could be
used to prioritise bandwidth. There are no options to specifically
select how much data or line speed different connected devices would
get. This would be a question better directed towards Cisco, you could
try them or perhaps just check the manual for the device which should be
readily available online.

- Is your approved router SRP521 stable on the telstraclear network****

We have not tested this so could not confirm if this was the case. If
other routers work fine then we would expect the SRP521 to be the same,
it's a decent router.

- can alternative routers such as the TP Link WR1043ND be used****

Yes. Notably you would need a phone adapter (ATA) in addition to the
other router, for example a Cisco SRP122 ATA in addition to a TP Link
router could be used.

- Is your approved router SRP521 impacted by heat as I currently have it
located in the roof space for wider receiption.****

I would say all routers are impacted by heat, ideally you would not have
it in direct sunlight for extended periods and in a place with
reasonable ventilation. I would expect the total life time of any modem
or router could possibly be shorter for one that was running
consistently at a high temperature compared to one running at room

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BDFL - Memuneh
67106 posts

Uber Geek

Lifetime subscriber

  #755151 3-Feb-2013 18:11
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They provide a good service with high quality level. Making sure they have certified hardware with automatic configuration is one way of ensuring non-tech users won't create problems by entering wrong configuration settings.

If you want to use third party SIP clients then you have an option, but they won't support that.

As for "using a port" you can always get a switch and add more ports in your LAN - I have one router and two switches here for example...

3594 posts

Uber Geek


  #755163 3-Feb-2013 18:29
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Fyi VoIP traffic is zero rated as well, they missed passing that on.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink



3594 posts

Uber Geek


  #755166 3-Feb-2013 18:35
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Pretty good answers by the team

The SRP is not over the hill as such more of Cisco will cease making them this year, in saying that the SRP521 is a pretty good device but a replacement model will be available within a few months as which will be a better and cheaper option. If you wanted an all in one you could buy a ATA which are pretty cheap untill the new devices become available, that way you could continue to manage your bandwidth on the TP box.

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink


5930 posts

Uber Geek

  #755791 4-Feb-2013 21:24
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maverick: [snip]in saying that the SRP521 is a pretty good device but a replacement model will be available within a few months as which will be a better and cheaper option.

Are there any further details of this available yet?

683 posts

Ultimate Geek

  #755873 5-Feb-2013 07:56
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If you are happy with the TP unit I would stay with that and get the ATA to plug into it - this is what I have done, and works seamlessly. The only thing I would say is that remember that if the power goes out then your phone line will drop too - so if this is going to be an issue, then you will want to get a UPS too.

FWIW - Xnet are awesome - their customer service and willingness to sort any issues is second to none...sure there might be offerings out there in the market that make you think about jumping ship, but all in all I am super happy with paying for the service/products that I have through Xnet - recommend 100%

3594 posts

Uber Geek


  #755977 5-Feb-2013 11:15
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maverick: [snip]in saying that the SRP521 is a pretty good device but a replacement model will be available within a few months as which will be a better and cheaper option.

Are there any further details of this available yet?

No not yet ,..its still secret Wink. But as hopefully is well known WxC offer a quality product and we are not looking to do a "cheap and nasty plastic box", far to many of those out there now.  So expect to see a quality product offering in the next few months.... more to follow 

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well Wink


5930 posts

Uber Geek

  #755997 5-Feb-2013 11:50
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No not yet ,..its still secret Wink.

Keep those hints coming Wink

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