You should get the CID of the original caller even if a call is diverted however some of the older NEAX switches can't support this so if you're on one you will get the CID of the phone number that is being diverted.

Excellent - thanks guys.  Look forward to ditching my Telecom line!

c.diddy: Excellent - thanks guys.  Look forward to ditching my Telecom line!

sbiddle: I didn't think Telecom passed CID on diversion if you didn't subscribe to Caller Display on the line being diverted?

The cost of Caller Display is $0.01 per call displayed. In addition to this, all line types, except ISDN PRA, carry a minimum monthly charge of $6.18.  Prices exclude GST.

What a ripoff .  It doesn't cost any extra to provide this service once the line is installed, so this is purely a money grab.  It should be a free included service, same as with your Mobile or with VFX.

Grant17:
Telecom Line ==> Divert on Busy (left phone off hook) ==> VFX Line 1 ==> Divert on Busy ==> VFX Line 2

And the CID is being passed on faithfully each step of the way.  Cool eh

sbiddle: The great thing about iTalk is that it doesn't restrict you to 1 trunk meaning you can have multiple incoming and outgoing calls with a single line. They don't seem interested in actually fixing this "loophole". VFX need to do the same!

sbiddle:

Grant17:
Telecom Line ==> Divert on Busy (left phone off hook) ==> VFX Line 1 ==> Divert on Busy ==> VFX Line 2

And the CID is being passed on faithfully each step of the way.  Cool eh

Cool.

The great thing about iTalk is that it doesn't restrict you to 1 trunk meaning you can have multiple incoming and outgoing calls with a single line. They don't seem interested in actually fixing this "loophole". VFX need to do the same!

maverick:

Sorry Steve , I miss the point here, do you see something as an issue / loophole....not sure what you mean by this ?

Yes you can have multiple calls coming in but depends on your services on how they are treated , Divert on Busy with VFX you get those services so it's not a loophole it's a value add ..if this is what you were meaning

sbiddle:

maverick:

Sorry Steve , I miss the point here, do you see something as an issue / loophole....not sure what you mean by this ?

Yes you can have multiple calls coming in but depends on your services on how they are treated , Divert on Busy with VFX you get those services so it's not a loophole it's a value add ..if this is what you were meaning

I see allowing multiple trunks as a loophole with iTalk - while it's great from an end users point of view charging $9.95 per month for a single line and allowing a user unlimited incoming and outgoing trunks is hardly good business. Most VoIP carriers in Australia allow single line in/out but $$ upgrades to allow multiple trunks for business or home users who want simultaneous calls. Obviously it's not an issue when a user only has a single device but become relevant when somebody runs Asterisk or something like the SPA9000. How are you going to handle things when you launch Asterisk support?

maverick:

Argh I see Steve, this could probably be another Thread though , under the residential no problem as you have the call forward options available to you, as for the SPA9000 and Quadro devices we are / will be supporting this also is no problem we have a complete trunking option for this on VFX where we control the Number of Calls to and from the device Trunk Line, i.e we can Segment the Trunk to allow 10 Concurrent Calls but also break it down into 6 In and 4 out if wish.


As for Asterisk...good question and one of the reasons why we are developing the support for this and not allowing access for this platform at present, we have to look at all aspects and how and where we will support this in our network.

sbiddle:

maverick:

Argh I see Steve, this could probably be another Thread though , under the residential no problem as you have the call forward options available to you, as for the SPA9000 and Quadro devices we are / will be supporting this also is no problem we have a complete trunking option for this on VFX where we control the Number of Calls to and from the device Trunk Line, i.e we can Segment the Trunk to allow 10 Concurrent Calls but also break it down into 6 In and 4 out if wish.


As for Asterisk...good question and one of the reasons why we are developing the support for this and not allowing access for this platform at present, we have to look at all aspects and how and where we will support this in our network.

I personally think you should allow 2 concurrent trunks for home users or at least allow an upgrade from 1 to 2 trunks for a cheap price. This will allow those with Asterisk at home to take advantage of having multiple phones and is a good selling point for a VoIP service over a POTS line. Having to subscribe to two lines and have two trunks set up with forwarding from one to the other is just a pain to achieve the same thing.