[TelstraClear] Cable Usage Meter out of service?

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Forums › One NZ (including Farmside) › [TelstraClear] Cable Usage Meter out of service?

Garfield69

126 posts

Master Geek
+1 received by user: 4

#115041 12-Mar-2013 06:18

Getting the following screen when attempting to access my cable usage meter stats after login in.

any one else getting this or is it just me?

TelstraClear

566 posts

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TelstraClear

#778302 12-Mar-2013 07:13

Hi Garfield. I've just checked my own cable account and it's working fine for me. If you're still having trouble please give customer service a call and one of the team will look in it for you.

Cheers, Gary

freitasm

BDFL - Memuneh
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#778309 12-Mar-2013 07:57

Yes, I'm getting the same:

Gary, better to tell people this is not one account only...

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Zigg

437 posts

Ultimate Geek
+1 received by user: 307

#778320 12-Mar-2013 08:20

Ditto on my ADSL account

Shadbolt

130 posts

Master Geek
+1 received by user: 45

#778379 12-Mar-2013 10:01

When I log in with my "ID" - I get the "not authorised" message.

When I log in with my account number and account password - I get in no problem.

Looks like it's a problem with the User ID authentication.

S

dm2000

319 posts

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#778392 12-Mar-2013 10:33

Affecting us here too. (cable)

Wanted

54 posts

Master Geek

#778396 12-Mar-2013 10:42

Same here my usual credentials (username set up) on cable.

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Lias

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#778402 12-Mar-2013 10:45

Ditto, Cable

I'm a geek, a gamer, a dad, a Quic user, and an IT Professional. I have a full rack home lab, size 15 feet, an epic beard and Asperger's. I'm a bit of a Cypherpunk, who believes information wants to be free and the Net interprets censorship as damage and routes around it. If you use my Quic signup you can also use the code R570394EKGIZ8 for free setup. Opinions are my own and not the views of my employer.

simcore

68 posts

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#778412 12-Mar-2013 10:54

Yep, out of order at the moment, HomePlan/ADSL.

TelstraClear

566 posts

Ultimate Geek
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TelstraClear

#778478 12-Mar-2013 12:08

Thanks all. This is being worked on.

Gary

Garfield69

126 posts

Master Geek
+1 received by user: 4

#778728 12-Mar-2013 18:13

TelstraClear: Thanks all. This is being worked on.

Gary

Sign-ins with Logon ids started working again around 15:00.
Thank You.

freitasm

BDFL - Memuneh
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#778729 12-Mar-2013 18:15

Yes, working for me too! Thanks :)

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