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Topic # 115333 22-Mar-2013 11:14
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This sounds odd and I don't think it is the case but my friend said today that all my saved text messages are now missing from her iPhone since I changed from 2Degrees to Vodafone this week [With the same mobile number though]

I am thinking that this is not something that would or could happen as any messages should be saved locally on her phone and messages from the same number but through a new provider would justget added to the existing texts.

I'd be very interested to know if I am wrong.


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  Reply # 785368 22-Mar-2013 11:18
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Not possible at all

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  Reply # 785370 22-Mar-2013 11:20
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Have you ported your number from one operator to another or have you changed your number?

If you changed your number then your friend might have updated the contact on her phone. This means the old SMS are still there, but showing the old number instead of showing a name, since there isn't a contact with that number anymore.




 
 
 
 




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  Reply # 785371 22-Mar-2013 11:21
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johnr: Not possible at all


It sounded unlikely. Just thought I would double check.

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  Reply # 785372 22-Mar-2013 11:28
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Welcome aboard as well :)



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  Reply # 785373 22-Mar-2013 11:32
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freitasm: Have you ported your number from one operator to another or have you changed your number?

If you changed your number then your friend might have updated the contact on her phone. This means the old SMS are still there, but showing the old number instead of showing a name, since there isn't a contact with that number anymore.


It is the same number. The only difference could be a +64 prefix but I'd have thought it would still register as the same number.


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  Reply # 785380 22-Mar-2013 11:46
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Kiwi1971: It is the same number. The only difference could be a +64 prefix but I'd have thought it would still register as the same number.


It should, but smartphones are computers and have bugs. The first Windows Phone 8 release didn't recognised +64215551234 as the same as 0215551234 and there was patch released for that...






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  Reply # 785406 22-Mar-2013 12:44
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Check the settings for the phone.
You might be only viewing the SIM and not the phone ?
Just guessing here as I often come across numptys who only set to view their sim contacts and wonder why they cant see the contacts they added to 'their phone'.




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  Reply # 785429 22-Mar-2013 13:35
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Gooseybhai: Check the settings for the phone.
You might be only viewing the SIM and not the phone ?
Just guessing here as I often come across numptys who only set to view their sim contacts and wonder why they cant see the contacts they added to 'their phone'.



Thanks but it's not a contacts issue, that is fine. My messages sent from me when I was on 2 degrees with the same number, are gone from her SMS inbox. She hasn't deleted the conversation as far as she is aware.
Just a mystery.

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  Reply # 785939 23-Mar-2013 15:51
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Is it possible the phone is doing some house keeping and deleting messages once your conversation is over say 400-500 messages?

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