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411 posts

Ultimate Geek
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Topic # 115663 3-Apr-2013 08:15
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Has anyone seen issues with their Vodafone ADSL business internet connections overnight? I've come 2 outages which happened around 3am this morning.




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737 posts

Ultimate Geek
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  Reply # 792061 3-Apr-2013 08:21
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Hi Paul

We had some routine planned maintenance overnight.

The connections should have come up again automatically, if not please first turn the modem off and on and let us know if it's still not working.

Cheers

Dylan



411 posts

Ultimate Geek
+1 received by user: 19

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  Reply # 792063 3-Apr-2013 08:28
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Thanks Dylan. How do you alert customers to these planned outages?




737 posts

Ultimate Geek
+1 received by user: 336

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  Reply # 792065 3-Apr-2013 08:34
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paulspain: ... How do you alert customers to these planned outages?


We had a post in the Network Status section on Vodafone Community. You can subscribe to that board to receive an email when new posts are made (login first then click Board Options, Subscribe).

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