But imagine my surprise when I hop on to my account and I see there is still usage on the line, where there isn't even a router on!

![]() ![]() ![]() |
|
johnr: Have you ever sold a modem given to you by Vodafone?
nakedmolerat: Interesting, since when the router shipped with customer details?
I had one in the past and never turn it on. I have sold it after moving to UFB!
nakedmolerat:johnr: Have you ever sold a modem given to you by Vodafone?
Interesting, since when the router shipped with customer details?
I had one in the past and never turn it on. I have sold it after moving to UFB!
Demeter:nakedmolerat: Interesting, since when the router shipped with customer details?
I had one in the past and never turn it on. I have sold it after moving to UFB!
Our system is updated with the serial number of every router we ship, so that as soon as it hits our RADIUS it auto-configures with the user account to which it was assigned. Deleting details from the router alone might not be enough to stop it logging in, I'm afraid. You'll have to ring us with the serial number so we can remove it from our zero touch provisioning database. or you could PM me and I'll get it sorted. :)
Cheers,
Lon
karit:
That is scary dangerous for a security stand point. Cable Modem's sure fine under total control and taken back at end and handled by staff. But that just sounds like a stupid idea for ADSL kit that can be moved around and is owned the user (well at I thought was). Is there a big sticker on them alerting users to this risk?
sbiddle:karit:
That is scary dangerous for a security stand point. Cable Modem's sure fine under total control and taken back at end and handled by staff. But that just sounds like a stupid idea for ADSL kit that can be moved around and is owned the user (well at I thought was). Is there a big sticker on them alerting users to this risk?
While you may think it's scary it's actually a pretty common thing for an ISP to do, not just in NZ, but globally.
Some ISP's use DHCP option82 for authentication which is based on your ISAM port. Many just use TR069 based upon the serial number of the router which eliminates issues with customers resetting devices or being unable to configure their device. It also eliminates any configuration before shipping the device.
Demeter:nakedmolerat: Interesting, since when the router shipped with customer details?
I had one in the past and never turn it on. I have sold it after moving to UFB!
Our system is updated with the serial number of every router we ship, so that as soon as it hits our RADIUS it auto-configures with the user account to which it was assigned. Deleting details from the router alone might not be enough to stop it logging in, I'm afraid. You'll have to ring us with the serial number so we can remove it from our zero touch provisioning database. or you could PM me and I'll get it sorted. :)
Cheers,
Lon
|
![]() ![]() ![]() |