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wickednz: The prepay topup reminders around midnight are annoying too
DaveDog: Just to take the flipside here... Presumably you leave your phone on at night, not silent for some reason or another (so you can be contacted?) and then er... complain because you've been contacted?
For an uninterrupted nights sleep... The solution (to me) is obvious...
srob: I don't see why they couldn't send the reminders out during business hours, it is after all a business message. Turning off phones isn't always an option especially with elderly parents etc.
DaveDog: The Vodafone texts always come from the same number...
Add them to your contacts - and make them silent...
If you are an iPhone user then use the DND setting and add those that can contact you at night to your favourites...
Really - Don't see the issue...
johnr:srob: I don't see why they couldn't send the reminders out during business hours, it is after all a business message. Turning off phones isn't always an option especially with elderly parents etc.
It's not possible to opt out of the addon reminder SMS that a package is going to renew, We are aware that how it works now is not the best, I work on the platform that fires out the SMS and it's not as easy as it sounds, Trust me we wish it was or we would have done it by now
We are working on a solution to make the experience a lot better and to hold back the SMS till the morning it's part of a much bigger project that we are working on now we also have a thread about this on the Vodafone NZ community
John
catfood: Well, I hadn't used my phone for six hours and there was no active data stream, so the system did not detect activity. I wonder if these messages are deliberately timed to be sent when there is the least traffic on the system? Certainly the SMS notifications can be turned off and I'm sure it's just amounts to a marketing push backed by a false technology argument. 2 Degrees claimed that for a week over six phone calls last year and then it was as simple as one txt message to turn off all data notifications.
srob: You may not see an issue, but there are others that do.DaveDog: The Vodafone texts always come from the same number...
Add them to your contacts - and make them silent...
If you are an iPhone user then use the DND setting and add those that can contact you at night to your favourites...
Really - Don't see the issue...
johnr:wickednz: The prepay topup reminders around midnight are annoying too
Topup reminders or addon renewal?
DaveDog: Just to take the flipside here... Presumably you leave your phone on at night, not silent for some reason or another (so you can be contacted?) and then er... complain because you've been contacted?
For an uninterrupted nights sleep... The solution (to me) is obvious...
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