Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


timmmay

16500 posts

Uber Geek

Trusted
Subscriber

#116638 5-May-2013 16:31
Send private message

A friend of mine has Vodafone DSL but the wireless part of the supplied modem/router isn't working. I'd like to remote in to see if he's messed up any settings, but it's not as simple as typing in his IP address.

Is it possible for me to log in remotely and look at his modem/router settings? Do I need to use https, a specific port for remote administration, does he have to enable it somehow?

Filter this topic showing only the reply marked as answer Create new topic
dukester
407 posts

Ultimate Geek

Subscriber

  #811635 5-May-2013 16:39
Send private message

If his Internet is working you can log in with something like team viewer and open up a browser on his system to access his router settings. He would need team viewer installed as well.

timmmay

16500 posts

Uber Geek

Trusted
Subscriber

  #811640 5-May-2013 16:50
Send private message

His internet is working. I tried logmein.com (free) but it's really confusing to add computers. I have my Dads computer in there as a machine I can control, but it looks like my friend would have to log in with my username and password and add his own machine.

Is team viewer simpler?

 
 
 
 


eXDee
4025 posts

Uber Geek

Trusted

  #811654 5-May-2013 17:08
Send private message

You download the full teamviewer and install it. Get him to download teamviewer quicksupport and give you the 12 digit ID and the 4-6 character password, and youll be able to instantly connect without him having to install anything, just running an exe.

dukester
407 posts

Ultimate Geek

Subscriber

  #811655 5-May-2013 17:12
Send private message

It's easy for me to say its simple as I use it regulary with non computer literate people. You need to be able to talk to the person you connect to as you need to get there user ID number and 4 digit password to connect to them. The installation of team viewer is reasonably straight forward.

quickymart
5701 posts

Uber Geek


  #811687 5-May-2013 18:08
Send private message

Another vote for Teamviewer here - I use it to help my mother-in-law with computer problems (and she lives in the United States!)

timmmay

16500 posts

Uber Geek

Trusted
Subscriber

  #811694 5-May-2013 18:15
Send private message

TeamViewer worked great, thanks everyone. I think I'll ditch LogMeIn which is so much more complex.

I solved the problem too - changed his wireless channel and it started working fine. No idea why.

chevrolux
4604 posts

Uber Geek

Trusted

  #811697 5-May-2013 18:21
Send private message

Was it on channel 13? Lots of devices don't run on 13 as it isn't available in the US. Ch 1 to 11 is worldwide though.

 
 
 
 


timmmay

16500 posts

Uber Geek

Trusted
Subscriber

  #811698 5-May-2013 18:23
Send private message

It was on 6, I changed it to 11. I suspect it was a problem with his laptop though, not the wireless.

Filter this topic showing only the reply marked as answer Create new topic





News »

Nanoleaf enhances lighting line with launch of Triangles and Mini Triangles
Posted 17-Oct-2020 20:18


Synology unveils DS1621+ 
Posted 17-Oct-2020 20:12


Ingram Micro introduces FootfallCam to New Zealand channel
Posted 17-Oct-2020 20:06


Dropbox adopts Virtual First working policy
Posted 17-Oct-2020 19:47


OPPO announces Reno4 Series 5G line-up in NZ
Posted 16-Oct-2020 08:52


Microsoft Highway to a Hundred expands to Asia Pacific
Posted 14-Oct-2020 09:34


Spark turns on 5G in Auckland
Posted 14-Oct-2020 09:29


AMD Launches AMD Ryzen 5000 Series Desktop Processors
Posted 9-Oct-2020 10:13


Teletrac Navman launches integrated multi-camera solution for transport and logistics industry
Posted 8-Oct-2020 10:57


Farmside hits 10,000 RBI customers
Posted 7-Oct-2020 15:32


NordVPN starts deploying colocated servers
Posted 7-Oct-2020 09:00


Google introduces Nest Wifi routers in New Zealand
Posted 7-Oct-2020 05:00


Orcon to bundle Google Nest Wifi router with new accounts
Posted 7-Oct-2020 05:00


Epay and Centrapay partner to create digital gift cards
Posted 2-Oct-2020 17:34


Inseego launches 5G MiFi M2000 mobile hotspot
Posted 2-Oct-2020 14:53









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.


Support Geekzone »

Our community of supporters help make Geekzone possible. Click the button below to join them.

Support Geezone on PressPatron



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.

Alternatively, you can receive a daily email with Geekzone updates.