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crazed

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#116689 7-May-2013 08:09
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Hey guys,

Any idea why our previous usage has been wiped off the usage meters? 

All we have now is the current usage and a couple of weird usage listings from months ago. Last months usage which I wanted to compare with and the month before that are gone?

Anyone else have this issue?




CraZeD,
Your friendly Southern Geeky Fellow :P


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Goosey
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  #812491 7-May-2013 08:54
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Hi, 

Have you tried posting this in the Vodafone Forum / Community page?  (see the VF website). 
Also, I guess until this is resolved you could always back track thru your monthly invoices?




Garfield69
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  #812493 7-May-2013 09:00
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All my usage stats for the last 6 month is available to me... nothing appears to be missing.

freitasm
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  #812539 7-May-2013 09:59
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Gooseybhai: Hi, 

Have you tried posting this in the Vodafone Forum / Community page?  (see the VF website). 
Also, I guess until this is resolved you could always back track thru your monthly invoices?



Perhaps because there's a lot of TelstraClear customers here and some good Vodafone folks around so it makes sense posting here?

I only have the current and the last months.




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crazed

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  #812860 7-May-2013 14:37
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Sorry prefer to use a forum like Geekzone that has a decent following rather than Vodafone's forums which as a TCL customer I have never used.

This is all I see






CraZeD,
Your friendly Southern Geeky Fellow :P


Demeter
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  #814614 9-May-2013 16:08
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We can try to find out what's going on for you. Can you please PM your customer info and we'll be in touch. :)

Lon

NikT
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  #815218 10-May-2013 12:49
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crazed: Sorry prefer to use a forum like Geekzone that has a decent following rather than Vodafone's forums which as a TCL customer I have never used.

This is all I see




Click the little blue plus signs. :)

 

The usage meter goes back six months at any one point, that screen in your screenshot is a landing page of sorts that only displays if you've changed plans/moved house within the past six months.

 

 - Nik

 
 
 

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crazed

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  #815253 10-May-2013 13:58
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On my screen those Blue plus's weren't working, however they now are, suspect it was a Cache issue at my end.




CraZeD,
Your friendly Southern Geeky Fellow :P


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