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zar



81 posts

Master Geek
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Topic # 11726 8-Feb-2007 18:30
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Anyone else experiencing dropouts in Johnsonville since 4:30pm?
It will only stay connected for a minute or so, then the modem recycles itself, sometimes coming back online for another minute or just keeps trying to connect, manually power cycling will give you your connection back, but only for a minute haha then the whole drama continues. grrr!
I've rung them and they say they can't see anything wrong :(


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zar



81 posts

Master Geek
Inactive user


  Reply # 60161 8-Feb-2007 18:42
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ah it must not be just me, as a status page note has been posted:

  Cable Modem
  Service Disruption Start:   8 February 2007, 6:33 PM
  Estimated Service Disruption End:    
  Last Updated:   8 February 2007, 6:19 PM
  Area Affected:   Johnsonville, Wellington
Customer Impact: Some customers may experience loss of service with cable modem. Technicians are currently investigating. We apologise for any inconvenience this may cause.



I've had solid service for the last 10 mins, so they might have fixed it :)

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  Reply # 60173 8-Feb-2007 21:19
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Where in Johnsnville? I did not have any problems! Ironside rd

zar



81 posts

Master Geek
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  Reply # 60174 8-Feb-2007 21:36
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Clifford Rd

They rang me back on my mobile advising the problem has been fixed. I'm very impressed,  for an isolated problem it is rare for ISPs to fix so promptly... only about 2.5 hours downtime.. Well done TC!!

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