Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


sidney

81 posts

Master Geek


#11760 10-Feb-2007 17:53
Send private message

I just got a Vodem to use with my MacBook. It works slick as a whistle except that I cannot use the Cisco VPN client to connect to my work VPN or to my university VPN.

I'm running MacOS 10.4.8 with the latest Vmodem software for Intel Macs, and Cisco Systems VPN Client 4.9.00 (0050) with the following settings required to talk to the VPN srvers:
   Enable Transparent Tunneling, IPSEC over UDP (NAT/PAT)

I don't have the option of chagning those settings on either server.

When I am using the Vodem the VPN client cannot make the connection to either server.

Both configurations work fine when I connect through satellite modem or DSL or university network.

Googling around, I see other people mention that they lose VPN when they use a Vodem, but I have seen no explanations about exactly what is going on, nor any suggestions to try.

Any ideas?


Create new topic
freitasm
BDFL - Memuneh
79288 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #60354 10-Feb-2007 18:07
Send private message

You should be able to access VPN servers through another APN. Check a list of Vodafone NZ APNs here.




Please support Geekzone by subscribing, or using one of our referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies | Hatch | GoodSync 




sidney

81 posts

Master Geek


  #60360 10-Feb-2007 19:32
Send private message

freitasm: You should be able to access VPN servers through another APN.


Thanks, that sounds like it would put me on the right track. Unfortunately the only place I can find where I can set the APN is in the Preferences dialog of the Vodafone Mobile Connect application, and there I find no way to edit an existing connection setting. All I get to do is select a preconfigured setting or create a Custom Setting. In the latter, it wants me to enter APN, User Name, Password, DNS1 and DNS2. Using the default setting, I see in Internet Connection the device with Account Name: web, a password that is hidden, and no explicit display of the APN that it is using.

I get the impression that the Windows version of the software gives you the ability of editing an existing profile to just change the APN. Do you know anything about modifying the APN in the Mac software?

By the way, Mauricio, I'm the same Sidney that you just met at Kiwi Foo Camp. Hi!

 -- sidney


freitasm
BDFL - Memuneh
79288 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

  #60361 10-Feb-2007 19:39
Send private message

Hello there!

If you can create a new connection, just add the APN name, leaving name and password empty (those are not used by Vodafone New Zealand), and DNS should be left for automatic configuration. The software should allow you to select which configuration to use when connecting.

I know other Geekzone users around here are using the vodem on Apple Mac OS, let's see if someone else can post their experiences.





Please support Geekzone by subscribing, or using one of our referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies | Hatch | GoodSync 




sidney

81 posts

Master Geek


  #60364 10-Feb-2007 20:10
Send private message

freitasm: just add the APN name, leaving name and password empty


That seemed to work to get me connected via the 'internet' APN, which I'm using as I type this, but didn't help using the Cisco VPN Client. The log window shows a series of error messages that all look like this, before the final message about not being able to establish a connection to the server:

17 20:01:53.011 02/10/2007 Sev=Warning/2 CVPND/0x83400018
Output size mismatch. Actual: 0, Expected: 237. (DRVIFACE:1319)

That's the same as it was doing with the default APN.

[update] I called Vodafone tech support about this and it is now in the hands of tier 2 support who is supposed to call me back on Monday.

[Tuesday update] Vodafone tier 2 support didn't call me back on Monday as I was led to expect, nor the next day, so I called. It turned out that the weekend support person had not filed any record of my call. I had not saved his name so that call was a fat zero. This time I made sure to get a name and a reference number for the support request, so at least I'll have someone to blame if I don't get the callback. This tech had me also try the APN direct.vodafone.net.nz as well as Internet. No difference. I now have use of three VPN servers, two accessed using IPSEC over UDP and one using IPSEC over TCP on port 10000. The tech said that I had to get the firewall logs from the sysadmin of the VPN server recording what they saw when I attempted to connect, that without those logs he could not refer me to tier 2 support. The sysadmin confirmed that their logs showed nothing -- My machine was never reaching their machine. I sent the logs from my Cisco VPN Client log window with logging set to the highest level. I was told not to expect to hear from tier 2 support for three business days. I was also told that there are many people using Cisco VPN Client over Vmodems, so it is at least theoretically possible. The sysadmin of the VPN server suspects that Vodafone's system doesn't work at all with IPSEC over UDP (NAT/PAT) and that the VPN server is having a problem with the high latency of my Vmodem connection, between 800 to 1600 msec ping times, when I try to connect over TCP.

-- sidney


freitasm
BDFL - Memuneh
79288 posts

Uber Geek

Administrator
ID Verified
Trusted
Geekzone
Lifetime subscriber

#60708 13-Feb-2007 19:25
Send private message

sidney: Vodafone tier 2 support didn't call me back on Monday as I was led to expect, nor the next day, so I called. It turned out that the weekend support person had not filed any record of my call.

I had not saved his name so that call was a fat zero. This time I made sure to get a name and a reference number for the support request,


No suprise there. You will notice Vodafone support is close to unhelpful as many have reported here on Geekzone before... A shame really.





Please support Geekzone by subscribing, or using one of our referral links: Quic Broadband (free setup code: R587125ERQ6VE) | Samsung | AliExpress | Wise | Sharesies | Hatch | GoodSync 


johnr
19282 posts

Uber Geek
Inactive user


  #60717 13-Feb-2007 21:50
Send private message

Try the APN web.vodafone.net.nz

sidney

81 posts

Master Geek


  #60719 13-Feb-2007 22:13
Send private message

johnr: Try the APN web.vodafone.net.nz


I did try it, just in case, but I read elsewhere that the web.vodafone.net.nz APN is now just an alias for www.vodafone.net.nz. It used to be that the latter provided a private IP address and web was set up to provide a public IP address. Then www was changed to public and web was aliased to it. Now to get a public ip address and the less restrictive security policy you use internet APN.

 -- sidney


Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.