[WXC/VFX] Speed dial 100

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crichton

111 posts

Master Geek
+1 received by user: 5

#11824 13-Feb-2007 16:44

Does anyone know if there will be a fix for the Speed Dial 100 missing numbers?
Several of the #nn codes are already used for other functions - mainly for turning options OFF.
So that when you think you're calling #41 Aunt Mabel you're actually doing "Call Forwarding No Answer to Voice Mail Deactivation".
Certainly #21, #31, #40, #41, #43 appear to be unavailable to Speed Dial 100. (Speed Dial 95?)

Crichton

maverick

3594 posts

Uber Geek
+1 received by user: 80

Trusted

WorldxChange

#60690 13-Feb-2007 17:01

It's being looked at , it occurred after a system upgrade which enabled a few more features but took out the flexabilty of speed dial 100 with 2 digit * codes, At this stage we are working through options and the feedback so far is that it is not to much of an inconvenience to customers so has been given a slightly lower priority , but would like to hear if this not the case and is a major concern to customers , if it is then a higher priority will be given to it

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

wmoore

510 posts

Ultimate Geek

#60706 13-Feb-2007 18:59

maverick: It's being looked at , it occurred after a system upgrade which enabled a few more features but took out the flexabilty of speed dial 100 with 2 digit * codes, At this stage we are working through options and the feedback so far is that it is not to much of an inconvenience to customers so has been given a slightly lower priority , but would like to hear if this not the case and is a major concern to customers , if it is then a higher priority will be given to it

Hi

Just wondering what those extra features are ? Also I have a Oricom cordless phone, which I use for vfx. but with calller display it drops off the last number, so it only shows 8 numbers..eg 09*** ***, Is this a vfx problem or a phone problem.

Thanks

"In the end, it's not the years in your life that count. It's the life in your years." -
-- Abraham lincoln

maverick

3594 posts

Uber Geek
+1 received by user: 80

Trusted

WorldxChange

#60707 13-Feb-2007 19:14

wmoore:
maverick: It's being looked at , it occurred after a system upgrade which enabled a few more features but took out the flexabilty of speed dial 100 with 2 digit * codes, At this stage we are working through options and the feedback so far is that it is not to much of an inconvenience to customers so has been given a slightly lower priority , but would like to hear if this not the case and is a major concern to customers , if it is then a higher priority will be given to it

Hi

Just wondering what those extra features are ? Also I have a Oricom cordless phone, which I use for vfx. but with calller display it drops off the last number, so it only shows 8 numbers..eg 09*** ***, Is this a vfx problem or a phone problem.

Thanks

Actually there were a number, most of them to do with Voice Portal / Voicemail, the ability to direct Voice Calls to Voicemail on Busy no answer directly from * / # codes the speed dial 100 used #00 to #99 to call the stored number by adding in these other features they required the use of the # code for a couple of them, effectively removing the ones used from speed dial 100, due to the fact there are approx 94 unused ones it's been low on the priority to look at options for adding in the other 6,

As for the missing digits , this will be Directly a phone issue, not sure of this phone or functions but there may be a setting to extend this out, generally all number will be a 9 digit format and this is what is presented to your device, checj your user manual first , it may have some options for this

*72		Call Forwarding Always Activation
*73		Call Forwarding Always Deactivation
*21		Call Forwarding Always To Voice Mail Activation
#21		Call Forwarding Always To Voice Mail Deactivation
*90		Call Forwarding Busy Activation
*91		Call Forwarding Busy Deactivation
*40		Call Forwarding Busy To Voice Mail Activation
#40		Call Forwarding Busy To Voice Mail Deactivation
*92		Call Forwarding No Answer Activation
*93		Call Forwarding No Answer Deactivation
*41		Call Forwarding No Answer To Voice Mail Activation
#41		Call Forwarding No Answer To Voice Mail Deactivation
*67		Calling Line ID Delivery Blocking per Call
*31		Calling Line ID Delivery Blocking Persistent Activation
#31		Calling Line ID Delivery Blocking Persistent Deactivation
*65		Calling Line ID Delivery per Call
*69		Call Return
*43		Call Waiting Persistent Activation
#43		Call Waiting Persistent Deactivation
*70		Cancel Call Waiting
*55		Direct Voice Mail Transfer
*78		Do Not Disturb Activation
*79		Do Not Disturb Deactivation
*66		Last Number Redial

*75		Speed Dial 100
*74		Speed Dial 8
*62		Voice Portal Access

Yes I am a employee of WxC (My Profile) ... but I do have my own opinions as well

https://www.facebook.com/wxccommunications

crichton

111 posts

Master Geek
+1 received by user: 5

#60709 13-Feb-2007 20:16

Is it possible then to 'busy out' those five # numbers in Speed Dial 100 so that users can't try to use them?
(Preferable to leaving users to find out by trial and error and frustration.)
In the online portal modify the drop-down list presented to users?
Otherwise publish detail in the VFX FAQ and Feature lists?

Crichton