Geekzone: technology news, blogs, forums
Guest
Welcome Guest.
You haven't logged in yet. If you don't have an account you can register now.


timmmay

20574 posts

Uber Geek

Trusted
Lifetime subscriber

#118971 15-May-2013 13:21
Send private message

I pay $75.95 per month for naked Lightspeed 60GB on Vodafone Cable, formerly TelstraClear. This page says it's $55.95, so it seems I'm being overcharged, unless this is a recent change. Can anyone from Vodafone comment?

Create new topic
sbiddle
30853 posts

Uber Geek

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #820037 15-May-2013 13:29
Send private message

Pricing changed about six weeks ago as part of the Vodafone rebrand. As happens with virtually every price changes in this world they never automatically apply to existing customers and there is normally a catch of some sort. I believe the catch with this now is that these new plans all have a 12 month contract.

This has been covered extensively in a few threads already.



johnr
19282 posts

Uber Geek
Inactive user


  #820039 15-May-2013 13:30
Send private message

http://www.geekzone.co.nz/forums.asp?forumid=40&topicid=115431

Everything is covered in this thread so charging is correct unless you have called and spoken about the new options

timmmay

20574 posts

Uber Geek

Trusted
Lifetime subscriber

  #820051 15-May-2013 13:54
Send private message

I don't really want to read an 8 page thread that may accidentally cover this topic, it's too long and about all sorts of things.

It seems like a bit of a "f you" to existing customers. However having to commit to a 12 month contract to get a lower price is normal enough. It'd be nice to have been given the option though.



sbiddle
30853 posts

Uber Geek

Retired Mod
Trusted
Biddle Corp
Lifetime subscriber

  #820077 15-May-2013 14:08
Send private message

timmmay: I don't really want to read an 8 page thread that may accidentally cover this topic, it's too long and about all sorts of things.

It seems like a bit of a "f you" to existing customers. However having to commit to a 12 month contract to get a lower price is normal enough. It'd be nice to have been given the option though.


Companies never typically automatically change people when pricing changes, doesn't matter whether it's a telco or something else with monthy fees such as a gym. If you don't have a term contract you're legally in an open ended contract with the same terms and conditions as when you signed up.

This has been discussed in a number of threads on here.

timmmay

20574 posts

Uber Geek

Trusted
Lifetime subscriber

  #820080 15-May-2013 14:10
Send private message

Thanks guys. I guess I'll either change to a 12 month contract, or stay on month to month and get UFB once it's available.

jimbob79
673 posts

Ultimate Geek


  #822134 19-May-2013 21:37
Send private message

Hi Guy,

I just checked my latest Vodafone bill this evening and I too was over charged for my Lightspeed 60G after I've upgraded from 40G to 60G on the 3rd April 2013 with the new Vodafone's price of $55.95.

I had been charged $75.95 for the billing month of April when I had already received an email on the 4th April confirming that I would be charge the new price of $55.95. I just made a quick phone call to Vodafone on 0508 number, explained the situation and it has all been rectified. $20 has been credited to my account.

I'll have to wait and see what I get charged on my Credit Card on the 27th May and make sure it is the corrected revised amount.

Also I'm on an 'Open Ended' contract, never had to signed up for 12 month contract. I think this was because I signed up for the InHome LightSpeed service literally on my door step, 'no set-up fees & no minimum term' was the promotion.

Create new topic





News and reviews »

Air New Zealand Starts AI adoption with OpenAI
Posted 24-Jul-2025 16:00


eero Pro 7 Review
Posted 23-Jul-2025 12:07


BeeStation Plus Review
Posted 21-Jul-2025 14:21


eero Unveils New Wi-Fi 7 Products in New Zealand
Posted 21-Jul-2025 00:01


WiZ Introduces HDMI Sync Box and other Light Devices
Posted 20-Jul-2025 17:32


RedShield Enhances DDoS and Bot Attack Protection
Posted 20-Jul-2025 17:26


Seagate Ships 30TB Drives
Posted 17-Jul-2025 11:24


Oclean AirPump A10 Water Flosser Review
Posted 13-Jul-2025 11:05


Samsung Galaxy Z Fold7: Raising the Bar for Smartphones
Posted 10-Jul-2025 02:01


Samsung Galaxy Z Flip7 Brings New Edge-To-Edge FlexWindow
Posted 10-Jul-2025 02:01


Epson Launches New AM-C550Z WorkForce Enterprise printer
Posted 9-Jul-2025 18:22


Samsung Releases Smart Monitor M9
Posted 9-Jul-2025 17:46


Nearly Half of Older Kiwis Still Write their Passwords on Paper
Posted 9-Jul-2025 08:42


D-Link 4G+ Cat6 Wi-Fi 6 DWR-933M Mobile Hotspot Review
Posted 1-Jul-2025 11:34


Oppo A5 Series Launches With New Levels of Durability
Posted 30-Jun-2025 10:15









Geekzone Live »

Try automatic live updates from Geekzone directly in your browser, without refreshing the page, with Geekzone Live now.



Are you subscribed to our RSS feed? You can download the latest headlines and summaries from our stories directly to your computer or smartphone by using a feed reader.