Poor coverage/signal

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DylanReeve

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#11916 18-Feb-2007 17:34

I've noticed markedly decreased signal at home in Beachhaven, also at Glenfield Mall (downstairs) and my work (a fairly bunker-like office in Parnell). Previously I've had pretty good signal in all these places but I am getting such poor signal at home (and at the mall the other day) that my phone actually displays 'No Service'.

My partner's phone (same model as mine, Motorola E770V) is getting the same signal as me.

I have noticed all this in the last week. Previously I'd had no problem in any of these places.

Vodafone say there's nothing wrong on their network. Is it my phone? How can it be my partner's as well?

The E770 is a [expletive] phone - I shouldn't have bought it.

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#61149 18-Feb-2007 17:39

This seems to happen a lot. Until last December I used to see 4/4 bars on UMTS here where I am located in Johnsonville. Now I see 2/4 and sometimes 1/4. Actually if I move away from the window the phone changes to GSM/GPRS.

A shame, because it used to be so good before, and I even used it as a backup for when my cable connection died. This seem almost impossible now.

It seems Vodafone is moving things a lot, but creating some black spots where none existed before.

simon14

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#61154 18-Feb-2007 19:13

DylanReeve: I've noticed markedly decreased signal at home in Beachhaven, also at Glenfield Mall (downstairs) and my work (a fairly bunker-like office in Parnell). Previously I've had pretty good signal in all these places but I am getting such poor signal at home (and at the mall the other day) that my phone actually displays 'No Service'.

My partner's phone (same model as mine, Motorola E770V) is getting the same signal as me.

I have noticed all this in the last week. Previously I'd had no problem in any of these places.

Vodafone say there's nothing wrong on their network. Is it my phone? How can it be my partner's as well?

The E770 is a [expletive] phone - I shouldn't have bought it.

Glenfield Mall has shocking Vodafone coverage... i've found coverage in Farmers, The Warehouse.... down near the Telecom and Paper Plus shops and all downstairs by Just Cuts and the two supermarkets to be weak to no signil at all.

When the Vodafone shop used to be right next to the Teleocm shop, Vodafone had an ariel right outside their shop, i guess this was because coverage was so bad down there, they needed a boost when showing customers phones ect....

I still don't know why Vodafone allows [expletive] reception in the North Shores biggest indoor shopping center.... stupid!!

johnr

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#61155 18-Feb-2007 19:31

DylanReeve: I've noticed markedly decreased signal at home in Beachhaven, also at Glenfield Mall (downstairs) and my work (a fairly bunker-like office in Parnell). Previously I've had pretty good signal in all these places but I am getting such poor signal at home (and at the mall the other day) that my phone actually displays 'No Service'.

My partner's phone (same model as mine, Motorola E770V) is getting the same signal as me.

I have noticed all this in the last week. Previously I'd had no problem in any of these places.

Vodafone say there's nothing wrong on their network. Is it my phone? How can it be my partner's as well?

The E770 is a [expletive] phone - I shouldn't have bought it.

Log a blackspot with Vodafone CS with good detail and request a black spot ID!

johnr

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#61156 18-Feb-2007 19:33

Simon14 do you think Vodafone or any provider can just march on into the Glenfield mall and setup a indoor coverage cell

I don't think so!!

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#61157 18-Feb-2007 19:35

simon14: [Glenfield Mall has shocking Vodafone coverage... i've found coverage in Farmers, The Warehouse.... down near the Telecom and Paper Plus shops and all downstairs by Just Cuts and the two supermarkets to be weak to no signil at all.

When the Vodafone shop used to be right next to the Teleocm shop, Vodafone had an ariel right outside their shop, i guess this was because coverage was so bad down there, they needed a boost when showing customers phones ect....

I still don't know why Vodafone allows [expletive] reception in the North Shores biggest indoor shopping center.... stupid!!

Westfield in Lower Hutt is shocking as well. Even GSM coverage is dodgy in parts of the mall and 3G non existant in large parts despite the Vodafone site being on the building right next to the mall. This was never a problem in the old days until Vodafone reconfigured the site and added the 3G panels. They swapped out the existing 900 GSM panels for new ones and now both the 900, 1800 and 3G panels are all sectorised so none actually face the mall...Great planning by the engineering people..

3G coverage is so bad Vodafone booked space for a 3G promo kiosk (people demonstating real 3G phones) back in late 2005 and had to move their stand because when they went to set it up there was no coverage!

DylanReeve

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#61162 18-Feb-2007 20:35

Having posted that message, coverage this evening has improved, I am now showing 3-4/5 3G coverage. This despite having flakey GSM coverage and no 3G for the better part of the last week.

Weird. I'll be keeping an eye on it.

johnr

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#61164 18-Feb-2007 21:58

There is a new 3G WCDMA site at the top of aeroview drive

Not sure if this has been turned on to air yet!

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Trade NZ and US shares and funds with Sharesies (affiliate link).

simon14

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#61238 19-Feb-2007 15:31

johnr: Simon14 do you think Vodafone or any provider can just march on into the Glenfield mall and setup a indoor coverage cell

I don't think so!!

Can they just march on in and put up a cellsite? No, don't be stupid. Can they negotiate with Westfield to provide full coverage in the mall? Yes.

I’m sure it’s in the shopping centers best interest to have useable cell coverage for their customers; I don’t see why any mall would be opposed to having cell coverage… Vodafone could quite easily come to some agreement, if they wanted too.

richms

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#61286 19-Feb-2007 23:26

When the supermarket there was a woolworths (pre foodstuffs merger or whatever it was) there was good signal in there. Sometime since it became a countdown, signal in there disappeared. The $2 shop by the inkjet place is a blackspot to lose calls in, as is most of the warehouse now, and I have used the phone in there heaps before.

Also, in beach haven I just saw my phone, sitting on full signal or one below it get a text to show that a voice mail was left. Didn't even try to come thru or the phone would have transmitted... Now, if I need to know who it is I have to pay to call and listen, and then call back, so a nice earner for vodafone.

Been happening far too much on vodafone - getting the who called or worse, new voice mail texts coming up when the phone has perfectly usable signal.

I know everyone will blame the phone, but I have 3 phones with me most of the time, and all are afflicted.

Richard rich.ms

sbiddle

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#61290 20-Feb-2007 06:19

richms: Also, in beach haven I just saw my phone, sitting on full signal or one below it get a text to show that a voice mail was left. Didn't even try to come thru or the phone would have transmitted... Now, if I need to know who it is I have to pay to call and listen, and then call back, so a nice earner for vodafone.

Been happening far too much on vodafone - getting the who called or worse, new voice mail texts coming up when the phone has perfectly usable signal.

I know everyone will blame the phone, but I have 3 phones with me most of the time, and all are afflicted.

Do you have a 3G phone? After first mentioning it a few weeks ago I've done some more tests here and there appears to be a real issue with this happening in areas with poor 3G coverage if your phone constantly jumps between 3G and GSM mode. I've tested this about 10 times now and found that roughly 50% of the time I can move my phone here into the bedroom which will normally cause it to drop back to GSM and if I ring immediately after this has happened I find it going straight to VM. I've also performed this test at work and found similair results.

richms

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#61327 20-Feb-2007 14:42

No 3g - 2 nokia 1100s and an obnoxious sony ericsson T610.

Richard rich.ms

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#61516 22-Feb-2007 08:37

Funny things on coverage/signal: as I wrote before, I used to see 4/4 bars on UMTS here where I am located in Johnsonville. Now I see 2/4 and sometimes 1/4.

But the funniest thng is... I visited the Vodafone offices in Auckland this week (20 Feb) and as soon as I entered the building my Treo 750v changed to "No Service". I showed this to the Vodafone person I was meeting. No excuses really...

johnr

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#61521 22-Feb-2007 09:29

We got a 3G coverage fault in a area and after looking into it for many hours the person had stuck those cheap metal stickers all over the Vodem.

Asked them to remove them and coverage went back to normal