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805 posts

Ultimate Geek

# 12125 28-Feb-2007 16:41
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Well, I thought I'd try faxing with this device ... connected up my HP3015 fax/scanner/laser ...

but ... it doesn't appear to dial out.  I can see/hear the HP3015 dialing, but no connection is established.  I dialled my fax line, and there were no rings. 

Perhaps I should get another fax machine to try out?  Or, do I need to twiddle some settings somewhere?

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3539 posts

Uber Geek


  # 62317 28-Feb-2007 17:30
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Graham:  I take it you can plug a standard phone into the same port of the SPA2102 (where your fax is) and it rings?

With some of the Multi-function Fax / Printers, you have to configure the answering mode accordingly, whether it shares the line with an Answering Machine.

Regarding the problem dialling out, usually there is a "Hook" switch or similar, which you can press.  If you do that, you should hear a dialtone from the SPA2102, otherwise the cable from your HP3015 to the SPA2102 is incorrectly wired.

I hope that helps.

805 posts

Ultimate Geek

  # 62328 28-Feb-2007 18:16
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Hi Grant,

What I did was just take the telephone cable from my working phone ( which is plugged into the SPA2102, and plug it into the single phone port on my HP3015 instead.  I then attempted to fax out from the HP3015 to my other physical fax line... ie. vfx -> physical fax.  I can hear the dialing tones from my HP3015, but the other fax ( yes, I have two fax ) does not ring.  I checked the status of the fax modem ( using faxstat ), and it reports that it is idle and waiting. 

I could try a different phone cable tomorrow ...


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Uber Geek


  # 62332 28-Feb-2007 18:36
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OK... Now I see what you are doing.

It sounds to me like the pinouts on your phone and HP3015 are different so the HP3015 is unable to go "off-hook" so far as the SPA2102 is concerned.  Thus, the DTMF dialling digits are not going anywhere, so your other fax is never ringing.

You need a straight through RJ11 to RJ11 cable (4-pin) which you can buy from DSE if you don't already have one from some other piece of equipment.  Only the centre 2 pins of the RJ11 are used.

Keep me posted on how it goes.


805 posts

Ultimate Geek

  # 62334 28-Feb-2007 18:43
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Thanks .. shall do.

805 posts

Ultimate Geek

  # 62665 3-Mar-2007 15:07
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Well, no luck so far.  I've tried a parallel wired 6 pin/5 wire cable and a 4 pin/4 wire cable.  The HP3015 just doesn't detect the dial tone.

I also tried both cables on my laptop fax/modem.  It didn't work either.  But at least, if I put a "," infront of the number, then it does dial out .. but the fax is not successful.

805 posts

Ultimate Geek

  # 64011 17-Mar-2007 11:32
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Dunno what's changed, but I found another 4 wire parallel cable and tried that on my HP 3015.  And it works!

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Master Geek


  # 64033 17-Mar-2007 12:33
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I've run into cases where NZ designed faxes get touchy with some cables as the Linksys devices are US orientated.  Generally it takes a few cables till one works - specifically I've had the most trouble with two wire cables (even though only two wires should be needed).  The best cables I've found are RJ11 - RJ11 cables from JA Russell.


805 posts

Ultimate Geek

  # 64035 17-Mar-2007 12:35
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Spoke too soon .. now it can't negotiate the handshake anymore though I successfully sent a few faxes this morning from one of my fax machines to another Cry

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